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Reviews of Motel 6 Milford, CT

2 out of 5
Motel 6 Milford, CT
111 Schoolhouse Road, Milford, CT

Reviews

6.6
Rating 10 - Excellent. 243 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 130 out of 1000 reviews" "
Rating 2 - Terrible. 181 out of 1000 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Emmett

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff. Sticky floors. Broken door handles. Broken shower curtain rod. All of the furniture was damaged, like a dog had gnawed on it. No tv remote. The room definitely didn’t feel clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberlee

Disliked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Apr 2024

2/10 Terrible

Anthony

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, room smelled terrible, was very old outdated and the sink was broken.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Anthony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Joshua

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, don’t stay here unless you like walking into a room that wreaks of cigarette, has ashes everywhere, and people slam the doors all through the night. Every floor smells like marijuana, and the staff was extremely rude.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Joshua,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

eric

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Eric,Thank you for the 5-star rating!Natalie#Team6

10/10 Excellent

DEAN

Disliked: Amenities
Location
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Dean, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

X

Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

David, Forest City

Business traveler
Disliked: Staff & service, property conditions & facilities
This place felt real sketchy... the staff are not the friendliest at all. I understand how tiring it can be to work at a place like that but i don't think i ever came across someone so meh. The place is supposed to be non-smoking... but smells a lot like cigarettes and marijuana. You get what you pay for though that's about it. i did not feel safe at all though
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is good can’t say nothing bad about it
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Steven,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is why do they have the gym room closed
Stayed 1 night in Feb 2024

4/10 Poor

Sylvie

Disliked: Staff & service, property conditions & facilities
Didn´t like it at all.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Sylvie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024

4/10 Poor

Karin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you go in the place is small like mariguana and staff very unprofessional
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Karin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always clean easy parking
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Steven, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Miguel A

Stayed 7 nights in Jan 2024

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jere

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Not recommend stay
The front desk employees have no personality. I ask for a chair which was supposed to be there and it took hours to get one from another room. All employees have bad attitudes plus the lobby and hallways had heavy weed smell. You have very limited tv channel options as well
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Jere,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if your on business or going on a vacation
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Steven,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 8, 2024
Hi StevenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Darek

Business traveler
Disliked: Staff & service
The staff at Motel 6 are extremely unprofessional and rude.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Darek,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Motel 6
I am very dissatisfied about the service at Motel 6. The representative was rude, my stay was only 2 nights thank God. I asked where restaurants are, and he said he told me five times where they are. I never talked to him 5 times. The room phone did not work, the TV was not working properly, and they made no attempt to fix the issue. The room key card did not work, the desk clerk was outside most of the time, and I had to rely on someone hanging around the lobby to get me another one. felt intimated by people who were just hanging around in the evening. My worst experience ever. I will NEVER use Motel 6 again unless I hear back from a Representative of corporate.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The male clerk who checked me in has no customer service skills, not friendly was on his phone when walked up to the counter and said what do you want, being friendly goes a long way.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi DawnAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
staff was frandly easy parking
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Steven,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Gregory, New haven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here to get away and get a piece of mind
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Gregory,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

2/10 Terrible

John

Stayed 3 nights in Dec 2023

10/10 Excellent

CLAYTON, New Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

10/10 Excellent

Todd

Ok
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Cameron

Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Joshua

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Luis

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property smells like cigarettes, my room was smelling like somsomeone was smoking before I occupied bathroom wall filthy
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Fedgina

Stayed 1 night in Nov 2023

8/10 Good

sharonda, syracuse

Liked: Staff & service
For the price of the room and they accept pets, I have no complaints, just a place to rest my head.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Vielka

Disliked: Cleanliness, property conditions & facilities
No me gustó, supuestamente no se puede fumar y las habitaciones y el elevador huelen mucho a cigarrillos, los baños no están muy limpios y las condiciones de los muebles en la habitación están muy en la condiciones. Al llegar al hotel habían muchas personas como si fueran desamparadas,No lo recomiendo..
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lil getaway Great price
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Mena

Stayed 7 nights in Oct 2023

10/10 Excellent

Anyass

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023

4/10 Poor

Lisa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
People don't know how to behave
At 12:30am, there was a woman throwing a fit in the parking lot. She was in her car and kept laying on the horn. Then she got out of her car to have a confrontation with the people in the parking lot. The time before, there was an entire family that had apparently been kicked out of the facility. They were outside the front door for over 24 hours. The adult children were running in and out of the lobby getting water to throw on each other. And, the older lady in the wheelchair hooked up to an oxygen tank saw no reason why she shouldn't smoke at the same time. I'm not sure that I will be willing to give them a third strike. If the front desk did more to have disturbances kept to a minimum, I would feel better about it.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Lisa,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

6/10 Okay

Lesley

Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Property conditions & facilities
Basic & no Frills. Basic expectations
Basic motel. No frills. Would have been nice to have a front desk clerk at check out actually converse. Alas, room was ok. It was clean and quiet. Pillows a bit flat. Wish breakfast were provided.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Bryianna

Disliked: Amenities
Room needs updating. Hallways smell like smoke . Staff left desk for 20 mins while I stood and waited
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Bryianna,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6