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Check in is always pleasant. I had a last minute reservation request during Jazz Fest and they were still available to book my reservation.
Room was clean. I was pleased to see the lounge was back opened. The pool was very clean & enjoyable.
Thank you.
Mad Hatter
Jodi
Stayed 1 night in Apr 2024
Response from Le Richelieu Hotel on Apr 30, 2024
Thank you, Jodi! We are so happy to see that you enjoyed your stay with us, and we hope to welcome you back again soon.
Well located in the French Quarter, five minute walk from Jackson Square, and two blocks away from the hustle and bustle of Bourbon Street. Recently updated, this hotel met all of our needs.
Minor detail- the luggage cart was inadequate and needs to be replaced. The hotel confirmed that it was on back order.
John
Stayed 2 nights in Apr 2024
Response from Le Richelieu Hotel on Apr 23, 2024
Thank you, John! It was a pleasure having you as our guest, and we hope to welcome you back on your next trip!
Nice views but a 10 minute minimum walk from
Bourbon not 3 mins… but not far from
Cafe du monde
Ariel
Stayed 2 nights in Apr 2024
Response from Le Richelieu Hotel on Apr 11, 2024
Thank you, Ariel! We are so happy to see that you enjoyed your stay with us at the Le Richelieu Hotel. It was a pleasure to host you, and we hope to welcome you back soon!
I love this hotel! It's the best one in the area and the only one we stay at now. It keeps getting better every time the we visit. The beds are great and the rooms are very nice. I love to look and feel of the hotel and the people are very nice. They have made several upgrades since the last time we stayed which made this experience even better than the last. I would highly recommend this hotel when you come to visit New Orleans.
Katt
Stayed 3 nights in Apr 2024
Response from Le Richelieu Hotel on Apr 8, 2024
Thank you, Kat! and welcome back! We are so happy to see that you enjoyed your time with us, and we look forward to seeing you again, soon!
8/10 Good
Michael, East Wenatchee
Apr 6, 2024
Michael
Stayed 2 nights in Apr 2024
Response from Le Richelieu Hotel on Apr 30, 2024
Good morning, Michael, and thank you! We hope you enjoyed the rest of NOLA, and we look forward to seeing you again.
8/10 Good
Lisa
Traveled with family
Apr 6, 2024
Liked: Cleanliness, staff & service
The hotel has been renovated and while it is fresh and clean, it lacks the charm pre-reno. This isn’t a deal breaker but the lack of carpets make the hotel loud and echoey. The doors to the room and the bathroom were not hung properly. Bathroom door didn’t close properly and you could see light from hallway from room door. The tv was difficult to use. We couldn’t turn it off completely and the volume was either loud or off. We had obnoxious neighbors who were loud and we could hear everything they were saying and what they were watching. Also, the safe didn’t work. We put a request in on the 1st day to have it fixed. We stayed for 7 nights and it was never fixed. I would consider staying there again but they aren’t my 1st choice,
Lisa
Stayed 7 nights in Mar 2024
Response from Le Richelieu Hotel on Apr 8, 2024
Thank you for sharing, Lisa! I will be sure to forward your notes along. It was a pleasure to host you, and we for another opportunity to host you in the future.
6/10 Okay
Lakeshia
Traveled with partner
Apr 1, 2024
Liked: Staff & service
First time in New Orleans, hotel was further from than expected. Room was also smaller than expected.
Lakeshia
Stayed 2 nights in Mar 2024
Response from Le Richelieu Hotel on Apr 1, 2024
Thank you sharing! It was a pleasure to host you, and great having you as our guest!
10/10 Excellent
Jennifer
Mar 29, 2024
Jennifer
Stayed 4 nights in Mar 2024
Response from Le Richelieu on Apr 23, 2024
It was wonderful having you as our guest. Jennifer! Thank you for sharing!
Thank you, Keith! It was so wonderful having you as a guest, and we wish you many safe travels!
8/10 Good
Carolee
Traveled with partner
Mar 18, 2024
My husband and I have long loved Le Richelieu, and this was our first time since renovations. The hotel looks very nice, and the staff was everything wonderful. I miss the bar/restaurant, which is scheduled to reopen later. I’ve always appreciated the on site, gated parking, too. Again, very nice people!
Carolee
Stayed 2 nights in Mar 2024
Response from Le Richelieu Hotel on Mar 20, 2024
Welcome back Carolee and thank you for for sharing. We are very much looking forward to reopening the bar and restaurant, and hopefully they will be the next time you two visit us. We hope you enjoyed New Orleans, and we look forward to welcoming you back.
Beautiful old building with clean, simple amenities.
A.
Stayed 2 nights in Mar 2024
Response from Le Richelieu Hotel on Mar 18, 2024
Thank you, A.! It was a pleasure hosting you, we are happy to see that you enjoyed your stay, and we hope you enjoyed New Orleans.
6/10 Okay
Carol
Traveled with partner
Mar 12, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hearing doors slamming constantly from about 6:30 am
Carol
Stayed 2 nights in Mar 2024
Response from Le Richelieu Hotel on Mar 12, 2024
Thank you for your feed back, Carol. We appreciate our guests' experience, so that we can better our team and hotel. We hope you enjoyed New Orleans and had a safe trip back.
8/10 Good
Donald
Traveled with partner
Mar 11, 2024
Staff was excellent, our room was large and comfortable and the location was ideal for our purposes. The only issue we had was noisy neighbors in the next room. The sound insulation was not sufficient to mitigate the noise.
Donald
Stayed 4 nights in Mar 2024
Response from Le Richelieu Hotel on Mar 12, 2024
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.
I did not like the costs of parking in hotel lot. Expedia should have mentioned costs of parking.
Janifer
Stayed 2 nights in Mar 2024
Response from Le Richelieu Hotel | J Collection Hotels on Mar 5, 2024
Thank you, Janifer! It was a pleasure to host you, and we are thrilled to see that you enjoyed your stay. We hope you enjoyed New Orleans, and wish you many safe travels.
Response from Le Richelieu Hotel | J Collection Hotels on Mar 1, 2024
Thank you, David! It was a pleasure to host you, and we are happy to see that you enjoyed your stay with us. Wishing you many safe travels, and looking forward to welcoming you back soon!
Great location great hotel.. floors in the room could have been cleaned better but very convenient to get around
Jo Anne
Stayed 2 nights in Feb 2024
Response from Le Richelieu Hotel | J Collection Hotels on Mar 1, 2024
Thank you, Jo Anne! It was a pleasure to have you as our guest. I'll be sure to forward your feedback. We hope you enjoyed New Orleans, and wishing you many safe travels.
Wow! Thank you for such an amazing review! We loved that our property provided you with convenience to everything and you've enjoyed your stay! Kind regards,Le Richelieu
I loved the age and the ambience of the place... also the space was huge...loved the shower aswell
Louise
Stayed 5 nights in Jan 2024
Response from Brittany on Feb 7, 2024
Hello Louise, Thank you for your feedback! We are pleased to hear that you loved the history of Le Richelieu. We hope that you choose to stay with us again, on your next visit in New Orleans. Kind regards,Le Richelieu
8/10 Good
Amanda
Jan 30, 2024
Liked: Staff & service
Amanda
Stayed 3 nights in Jan 2024
Response from Brittany on Feb 7, 2024
Hello Amanda,Thank you for taking the time out to review our property. We hope that you've enjoyed your stay with us and choose to stay with us again.Regards,Le Richelieu
6/10 Okay
Randy Mitchell
Traveled with partner
Jan 25, 2024
Liked: Cleanliness, staff & service
Overall we were expecting just a bit more elegance in the room. The bed was very comfortable and the room was a decent size. The staff were all very helpful and the Envie Coffee shop around the corner was a great place to meet and mingle with the locals.
Randy Mitchell
Stayed 3 nights in Jan 2024
Response from Le Richelieu Hotel | J Collection Hotels on Jan 29, 2024
Thank you for leaving this review and feedback. It was great having you as our guest, and we hope to welcome you back soon.
6/10 Okay
Susan
Traveled with family
Jan 24, 2024
Liked: Staff & service
Disliked: Amenities
Rooms were on a slant. No bar.
Susan
Stayed 3 nights in Jan 2024
Response from Le Richelieu Hotel | J Collection Hotels on Jan 29, 2024
Thank you for the feedback Susan. I will forward your notes along to the correct channels, and we hope to have the restaurant and bar open in the near future. We hope you enjoyed New Orleans.
Response from Le Richelieu Hotel | J Collection Hotels on Jan 22, 2024
Thank you for sharing, Patrick! We are happy to see you enjoyed your stay, and it was a pleasure hosting you.
8/10 Good
Tobolayefa
Jan 21, 2024
A small lovely older property on the quiet edge of the French quarter. It was very centrally located. Just a few blocks away from the French market as well as restaurants and bars as well as Bourbon Street. Close to the action but far enough away to not be disturbed by the partying. Their ads state that there is a restaurant and bar both of which were not operationa. . Stafl,so no room service
Tobolayefa
Stayed 7 nights in Jan 2024
Response from Le Richelieu Hotel | J Collection Hotels on Jan 22, 2024
Thank you for sharing this review! It was a pleasure to have you as our guest, and we hope to welcome you back soon!
6/10 Okay
Joe
Jan 19, 2024
Liked: Cleanliness, staff & service
Spacious rooms but noisy.
Joe
Stayed 3 nights in Jan 2024
Response from Le Richelieu Hotel | J Collection Hotels on Jan 22, 2024
Thank you for the feedback, Joe. We apologize for the noise, but we do hope you enjoyed the rest of your stay. It was a pleasure hosting you.
Hello, we are sorry to hear that you had less than a perfect stay with us. I would love to speak with you further about you experience with us. If you can please give me a call at (504) 342-4443, I would greatly appreciate it. Warmest regards,Le Richelieu
Le Richelieu is a great hotel near the Esplanade, friendly staff, and close to Frenchman St. and the Jazz Museum. Cafe Amelie has fabulous brunch nearby (get a reservation), Verti Marte is a couple blocks away, and Zhang Bistro has some amazing fusion eats. We enjoyed the charming building and the balcony. We even watched a 2nd Line marching band parade from the balcony! NOLA is a magical place, staying at Le Richelieu elevates the experience.
Adam
Stayed 5 nights in Dec 2023
Response from Brittany on Jan 10, 2024
Wow, what a great rating. Thank you for taking the time out to share your experience with us and others. We are glad to hear that you've enjoyed your balcony, while getting a taste of our tradition.Kind regards,Le Richelieu
Our favorite place to stay in NO. Simple, no frills but superior location, terrific staff, very nice bedding, not noisy, quick walk to Frenchman Street for the best music in the city. We love the LeRichelieu!
Lee
Stayed 3 nights in Jan 2024
Response from Le Richelieu Hotel | J Collection Hotels on Jan 8, 2024
Thank you for sharing your experience, Lee! We are happy to read that you enjoyed your stay with us, and it was an absolute pleasure to host you. We look forward to welcoming you back!
This is a good choice if you want to be near Frenchman St. The staff is very friendly. The rooms are big and clean. They need to add mini fridges to the rooms.
John
Stayed 4 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 8, 2024
Thank you for sharing your experience with us! I'll definitely forward your note about the mini fridges, we always love hearing feedback from our guests! We hope to welcome you back soon!
Great location, room was clean. Comfy bed. With the rooms had mini fridges.
John
Stayed 1 night in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 8, 2024
Thank you so much, John! It was a pleasure hosting you, and we hope to see you soon!
8/10 Good
Vince
Traveled with partner
Jan 2, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The new facility lacks the old character of the old facility. Rooms lack furniture and microwave. was not notified bar and restaurant not available. Just felt I was at a Discount type hotel. Do not like how the hotel handles money. The holding of the $50. perday extra did not make since to me. If u want more money per day put it in the rate. I have over 20 plus of history there and this first time I felt was in the wrong place. Not impressed with new owners.
Vince
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you for taking the time to leave your feedback! It's important to us to know all of our guest's experience so we can know where to improve or address issues. I will forward this to the proper channels. It was a pleasure to host you, and we hope to welcome you back with a more satisfying stay. Thank you!
A favorite hotel recently reopened with a much needed upgrade. All rooms updated and modern, but the hotel itself maintained that old NOLA feel. Restuarant and Bar were not yet open, and the pool area needs some TLC. Staff were great, location is perfect, very quiet area and only blocks from Frenchmen Street where all the best music plays.
Howard
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Dec 19, 2023
Thank you so much, Howard, and welcome back! So happy to see you enjoyed your stay! We are definitely trying to get our bar and restaurant open as soon as possible. We look forward to welcoming you back and safe travels!
We enjoyed our stay at Le Richelieu. The hotel is a short walk from the French Quarter and just a block away from a coffee shop. We reserved a balcony room (which is a shared balcony) and we enjoyed having the option to sit outside. The room was quiet and the bed was comfortable. One thing to note is if you want to try checking in early it’s a $25 charge. Overall we enjoyed our stay and wouldn’t hesitate to return!
Verified traveler
Stayed 2 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you so much for sharing your experience. It was an absolute pleasure to host you, and we hope yo see you again soon!
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you for sharing heather! We are so happy to see that you enjoyed your stay. It was a pleasure hosting you.
10/10 Excellent
Benjamin
Traveled with partner
Dec 18, 2023
Liked: Amenities
The property is close enough to everything but far enough to not be noisy. The rooms are the perfect size and shower was awesome. Will definitely stay again
Benjamin
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Good morning, and thank you, Benjamin. We love to see that you are happy with your stay. It was a pleasure to host you.
10/10 Excellent
Mark
Dec 16, 2023
Mark
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you, Mark! We really appreciate you sharing your experience, and we are happy to see that you were satisfied with you stay!
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you for this rating, Matthew! We are happy to see you were satisfied with your stay, and we hope to welcome you back on your next trip to New Orleans!
6/10 Okay
Mako
Dec 15, 2023
Liked: Cleanliness
Disliked: Room comfort
Mako
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 16, 2024
Thank you for taking the time to share your experience. It was pleasure to host you.
The hotel was two short blocks from the French Market in the French Quarter. The neighborhood was quiet and the rooms were large. Would stay there again.
Verified traveler
Stayed 3 nights in Dec 2023
Response from Le Richelieu Hotel | J Collection Hotels on Jan 11, 2024
Thank you! We are happy to see you were satisfied with your stay, and we hope to welcome you back on your next trip to New Orleans!