9/10 Wonderful! (2,323 reviews)
The room had a small like a wet dog. The furniture was torn and ragged. The bathroom mirror was hanging off the wall by a screw and the shelf was missing entirely. The carpet looked dirty. The hallways had filthy carpet with gum stuck to it in multiple places. The woman who checked us in was very rude and talked over us. We requested a different room and they gave us one on the same floor. It was better than the other. Everything was worn and dated. The Fire Lake restaurant and bar were very nice. Excellent service and good food. The valet service was quick and the guys were polite. When we asked the front desk why they would put somebody in such a disgusting room, they replied that they were going to upgrade in the future and many rooms were like that. That is no excuse for what it costs to stay there.
Reviewed on Jul 4, 2025