Ratings based on 1,278 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
70% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Posted May 23, 2016
Pros: Nothing
Cons: Everything needs to be improved
Location: Terrible
Two words, bed bugs. This was the worst hotel I ever stayed in.
5 out of 5
by A verified traveler from Wisconsin

Nice Hotel & Staff

Posted Apr 6, 2016
Pros: Location and service
Cons: None
Location: The location is great the subway station is really close.
Everything was really good, the staff is very nice and the hotel is located perfect for the price.
2 out of 5
by A verified traveler from Baltimore, MD

Construction, dirt, excuses, back talk.

Posted Mar 19, 2016
Pros: Convenient location, my 2nd room was clean.
Cons: The hotel's totally appearance and outward cleanliness. The reception area was cluttered and unattractive. Construction was no excuse.
Location: Location was convenient to both Manhattan and Queens. Restaurants along the 7 line of the subway were plentiful.
The floor of the first room was filthy! There was construction (apparently) happening on the 5th floor and bags of plaster were kept in full view of guests. Plaster dust and bits of sheet rock littered the carpeted hallway which badly needed vacuuming and deodorizing! The room itself smelled awful. Upon requesting a 2nd room, the uninformed receptionist denied the availability of a new room. Colleagues who were surfing the web in the dining room then informed the receptionist that a room was, in fact, available on the 3rd floor. This floor's hallway had cleaning ladies' carts at all times as if it was where they were to be stored. They were there all day and all night. Ironically, the 3rd floor hallway and elevator floors also needed cleaning. Finally, both rooms that I viewed seemed very small.
4 out of 5
by A verified traveler from new york ny

Nice and quiet and had a convenience store.

Posted Mar 1, 2016 on Orbitz
It was good. Nice comfy bed n it was all cleaned up. I would stay again. The check in process was somewhat very slow but they were attentive and apologetic.
3 out of 5
by Michale D

This traveler left a rating score only Posted Feb 28, 2016 on Hotels
4 out of 5
by A verified traveler

Greta stay, close to subway

Posted Feb 23, 2016 on Hotels
Overall great stay. Rooms are a bit small but nice bed and huge TV. Close walking distance to the subway and free coffee around the clock. Good breakfast, though the area is small. Would definitely stay again.
3 out of 5
by Pia from Helsinki

Hyvät liikenneyhteydet

Posted Feb 22, 2016 on Hotels
Olimme poikaystäväni kanssa viettämässä viikon yhdessä New Yorkissa. Hotelli oli lähellä sekä metro- että junapysäkkiä mikä teki matkustamisen mihin tahansa New Yorkissa todella helpoksi. Jopa metro JFK lentokentältä kulkee hotellin pysäkin kautta. Vietimme suurimman osan ajastamme kaupungilla ja menimme hotelliin ainoastaan nukkumaan ja tähän tarkoitukseen hotelli on oikein sopiva. Hotellin aamiainen koostui mm. paahtoleivästä, keitetyistä munista, jogurtista, puurosta ja muroista. Kuntosali puolestaan on pieni huone jossa kolme laitetta, ei löydy painoja tai mattoja jolla voi tehdä liikkeitä lattialla. Joten kuntosalin perusteella ei hotellia kannata valita ;) Muuten ihan mukiinmenevä hotelli, kahden tähtensä arvoinen!
4 out of 5
by Leonardo from São Paulo

Posted Feb 21, 2016 on Hotels
Hotel com café da manhã que, muito embora tenha pouca variedade, acaba sendo uma comodidade e representa uma boa econômia... O café da manhã tem suco de laranja e maça, Corn Flacks sem açucar e integral, leite, café e chá, iogurte, omelete com cheader, ovo cozido, pão de forma branco, integral e com aveia, croassant e muffin, além de manteiga, geléia e pasta de amendoim... O ponto negativo na minha opinião é a internet que é mais do que péssima. É tão ruim que demora para abrir e-mails só de texto... OBS.: Muito embora, o hotel fique em Long Island City, fora da ilha de Manhattan, o acesso a ilha de Manhattan é muito fácil e rápido via Metro por meio de uma estação bem próxima do hotel... Não leva mais do que 15min até a Times Square. Ah, o aeroporto JFK fica mais perto de Long Island City do que de Manhattan e isso significa uma econômia com Taxi, aliás, é bem fácil ir do aeroporto JFK para o hotel de Metro.
3 out of 5
by A verified traveler

Basic hotel near subway

Posted Feb 20, 2016
Staff member Sam was great! Very friendly and eager to help. Room was smallish, but clean and the bed was very comfy. My SO hates smoke and the previous guest had smoked in the room although it was rented as a nonsmoking unit. The maid did knock on the door early and we weren't checking out that day, so that was annoying but the convenience of the location and the price outweigh the negatives!
3 out of 5
by Wilfredo from Brooklyn

Renovation needed

Posted Feb 17, 2016 on Hotels
The hotel condition and cleanliness were In horrible condition. Though the staff and night clerk catered to every need.