Search Newburgh Cottages

"Check-in was a nightmare. Took 1:45 minutes, we had to get dressed in the restrooms of the lobby, just to make are event Saturday night. Probably the last time we stay at Bally's!"

"Breakfast looked good, lady who was maintaining and putting things out was rude. Gave dirty looks and put things out in a very loud manner. Aggravated when you took something that was just brought out. Almost bumped in to me twice and I apologize. She wouldn’t even ex knowledge that she almost ran in to me. Very rude. Pool doesn’t open till 10am. Water was a bit green so sadly we didn’t get in. Room, was mostly clean. Fridge needed a wiping and the dirty bandages left in the corner of carpet needs picked up. Also, be careful of the staples that are poking out of the ottoman. Dangers for little ones climbing up or bare legs. "

"I wasn’t allowed to check into my room until 6pm. Then when I got in my bed the mattress was so used I sunk to the bottom of the bed and could feel every spring. The next morning I got up to shower and my water pressure was just a trickle out of the shower head. "

"Safe area, great parking, both air conditioning and heater were excellent."

"Our black out curtain in the living are had what appeared to be dried blood on it. The pull out sofa was covered in white animal hair which was very hard to see until you were right up on it (my guess is cat hair from the black and white cat that was roaming the hallway and stairway and it has food stuck in the futon part of it. We checked in later in the evening so I didn’t find any of this until I was getting everything ready for bed. My husband also waited 25 minutes for someone to wait on him to get him sheet for the sofa bed. The staff was nice and we didn’t mind the wait but the animal hair an dried looking blood on the curtains make staying again a hard no! "

"Very nice hotel and friendly staff."

"Parking was good average hotel"

"Clean and convenient. A 2 king bed room is not 2 bedrooms. "

"Flooring was dirty bathroom small. But my biggest aggravation is we have a service dog which is highly trained and per the service animal law there is no charge for service animals and we were charged $25 should not have been"