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Reviews of The Brick Hotel

3 out of 5
The Brick Hotel
1 East Washington Avenue, Newtown, PA

Reviews

7.4

Good

Rating 10 - Excellent. 152 out of 536 reviews" "
Rating 8 - Good. 173 out of 536 reviews" "
Rating 6 - Okay. 108 out of 536 reviews" "
Rating 4 - Poor. 62 out of 536 reviews" "
Rating 2 - Terrible. 41 out of 536 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Morris

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is really neglected. No one there to help you with anything
Stayed 2 nights in May 2024
Response from Manager on May 26, 2024
Hello. We are there all day and evening. Yes we do the cleaning walk around the rooms but keep it short so that guests have their privacy. Thank you for kind words.

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We understood that is very old building , which gave us some nice filling of the History , but in the unit #303 was NO FRIDGE , NO EVEN SMALL TABLE , AND JUST ONE ARM CHEAR , AND NOT EVEN ONE CHEAR FOR SECOND PERSON ! ? ! And on the front desc no booklets , no any info about what is around hotel , like some point of interest . Also - THERE IS NO ANY SIGHN OUTSIDE ON THE STREET , WITH THE NAME OF HOTEL ! Which made us circling around blocks to find out where is that hotel , and where is the entrant , till we so the waitress from restaurant , and ask her
Stayed 2 nights in May 2024
Response from Manager on May 25, 2024
Sorry about your experience. We are just a phone call away. Apologize for any inconvenience.

4/10 Poor

Rachel, Montpelier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The double beds are super soft, mushy with no back support. Also, the hotel is big on RULES and calling you out on them. You break one, even one you didn't know about (opening a window three inches) and you get a phone call from someone who has no diplomacy or customer service skills AND a note slipped under your door. Won't be back!
Stayed 2 nights in May 2024
Response from Manager on May 24, 2024
Thank you for the feedback. The window being left open with rain in forecast was the concern. And bugs coming in Thank you for taking the time

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
great visit!
Stayed 1 night in Apr 2024
Response from Manager on May 3, 2024
thank you. Much appreciated

8/10 Good

Eliza, Seattle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and historic building. Management keeps it very clean.
Stayed 1 night in Apr 2024
Response from Manager on May 3, 2024
Thank you. We greatly appreciate it.

8/10 Good

Suzette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a comdey show at The Newtown Theatre. A block and a half walk away. Alot to do in the area. Great Places to eat. And, We were also given the tip to try the Homemade cookies from The Hardware Store. Bought 2 bags👍👍 Would stay here again and higjly recommend.
Stayed 1 night in Apr 2024
Response from Manager. on Apr 28, 2024
Hello, Thank you for taking the time.

8/10 Good

Eliza, Seattle

Traveled with family
An antique in need of a little love upstairs- but very clean and nice management. I really love being able to be I the hub of town and in a storied corner of Newtown.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 28, 2024
Hello,Thank you for the feedback. We try our best. Building is 265 years old.

8/10 Good

Betty

Traveled with partner
Was ok but was very windy out so our room was very windy to. Holes in the wood windows.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 28, 2024
thank you . We will take a look at the windows. We are a 265 year old building.however, no excuse. Its a bit uneven . we will put caulking.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Unique historical property. Restaurant/bar are worth the visit alone. Owners go out of their way to make you welcome
Stayed 1 night in Apr 2024
Response from Manager on Apr 28, 2024
Hello,Thank you for the kind words. Greatly Appreciated.

10/10 Excellent

Justine

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from manager on Apr 28, 2024
Thank you so much for taking the time.

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on Apr 4, 2024
Thank you for the feedback. Not sure what the concern was, it was not specified

10/10 Excellent

Neftaly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well attended, with great cleaning service, and very quiet. Amazing
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Thank you for taking the time to give your feedback. Much appreciated

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An historic property that is clean and comfortable. The restaurant and bar (Roccos) is excellent. Had the honey glazed salmon with creamed leeks, and potatoes. The heat in the room was strong, the bed comfortable and plenty of hot water. In the hall way on the second floor is coffe and water. Extra towels, water, and toilet paper also are in a glass cabinet in the hall. The town of Newton is walkable and quaint. It's not far from New Hope and Washington's Delaware crossing, Peddlers Village, and many wineries.
Stayed 2 nights in Mar 2024
Response from Mnaager on Mar 26, 2024
Thank you so much.Appreciate the good reveiw.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Newtown PA area! Thank you!!
Stayed 1 night in Mar 2024
Response from manager on Mar 18, 2024
thank you appreciate it

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Thank you for taking the time. We deeply appreciate it.

6/10 Okay

Luke

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Mar 9, 2024
Thank ypu

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Comfortable. Did a reasonably good job at preserving the 1700's era vibe but with modern conveniences. Wouldn't say it was high end but for the cost it was more than adequate
Stayed 1 night in Feb 2024
Response from Manager on Mar 9, 2024
Thank you much appreciated

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoed my stay at the Brick hotel! We stayed in room 301. It was clean and cozy. The bed was very comfortable. You could hear the noise from outside but that didn't bother us. It was also a very easy check-in and felt very private. We will definetly be staying again!
Stayed 1 night in Jan 2024
Response from Manager on Feb 4, 2024
Thank you so much. We look forward to your return visit

10/10 Excellent

Ted

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and properly
Stayed 1 night in Dec 2023
Response from Manager on Feb 4, 2024
Thank you so much.

8/10 Good

philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again while on business in Bucks county.
Stayed 2 nights in Dec 2023
Response from Manager on Feb 4, 2024
Thank you for the kind words. We look forward to your return visit.

4/10 Poor

Erin

Traveled with family
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Thank you for taking the time to review. Not sure your concern as you did not express it.

2/10 Terrible

Lisa

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible hotel
The room we had (302) was horrible.The floor was so slanted I would consider it a safety issue. I got out of bed and lost my balance due to the floor being so uneven. The temperature was hard to control, possibly because the knob was broken on one of the controls. The noise from the restaurant was too much for me. It went on until after midnight and you could heat every clink of the dishes being cleared. No sleep at all. I couldn’t wait to get out of this place.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello, Thank you for staying. All the rooms have space heaters for the convenience that the panel heat is too warm.

2/10 Terrible

Theresa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Thank you for reviewing. Not sure of your concern as nothing was expressed

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice old hotel,well kept but without guest service
Lovely old hotel with plenty of character. Not a very high quality mattress. No actual front desk or designated hotel entrance, we had to use the restaurant entrance and found an envelope with our keys and a note to sign in.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Thank you for taking the time. We appreciate it.

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
Dead rodents. Not good.
Stayed 1 night in Oct 2023
Response from Manager on Nov 28, 2023
Thank you for letting us know. A very isolated incident. We are sorry. Pest control comes every week

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from Manager on Dec 17, 2023
Thank you

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello, You did not specify the concern. So not sure what went wrong.

6/10 Okay

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Newtown is a really nice walkable town. The inn is convenient because it’s right in town and near everything. The inn overall is historic and charming and the restaurant in it is great. The problem is the rooms. They have paper thin walls so you can hear everything. We listened to our neighbors conversation as if they were in our room! Also the heating system is old and not efficient. Because of this, each room has a space heater to use. Some other little oddities because of the age of the inn. Overall good for one night but I wouldn’t stay any longer.
Stayed 1 night in Nov 2023
Response from Manger on Nov 11, 2023
Thank You. Yes we agree the place is old so the nuances.

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Property conditions & facilities
Its an old hotel in the heart of Newtown.
Stayed 1 night in Nov 2023
Response from Manager on Nov 10, 2023
Thank you. Yes we are very old. 265 year old building. Missing on the more modern amenities. The Hilton is located a mile from us. We pride ourselves in exceptional cleanliness and charming ambience. We appreciate you staying with us.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a quaint room above a fine dining establishment which we adored because it was not a cookie-cutter hotel room. If you want to stay somewhere different, near great food, and you don’t mind steps or the buzz of voices and music from below, give this place a try. We would go back.
Stayed 4 nights in Nov 2023
Response from Manager on Nov 8, 2023
Thank you so much

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Thank You

6/10 Okay

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like, not breakfast included for the price advertised.
Stayed 1 night in Nov 2023
Response from Manager on Nov 6, 2023
Thank you for the feedbackBreakfast is not served since 2016The website you booked on may not have updated the website you booked on

8/10 Good

Denise

Liked: Cleanliness
I like staying historic inns and hotels. This was a nice historic hotel. However, I felt that more attention has been given to the restaurant on the property than to the hotel. Check in was getting my key from the restaurant staff--there was nothing separate for the hotel. I also felt that the hotel area and my room were a bit run down and had not been given the careful attention that the restaurant clearly had been given.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 5, 2023
Thank you for the feedback and staying with us All the rooms and entire hotel has been updated in last 3 years its sqeaky clean. We are a simple hotel with very clean rooms. "Fancy" we agree we are not.But clean and simply decorated we are.We pride ourselves in a very clean simple environment The restaurant is very busy and is one of the top restaurants in bucks county and Philly area so the high volume. People love the fact that guest just signs in and takes the key to the room. Quick and simple Check in !! No other hotel offers such a quick east check in. So we are told umpteen times by guests

4/10 Poor

C.D.

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Website when I reserved said breakfast was included; it was not. When I turned the shower water on, black soot came out in the water. No temperature control in the room; was very very hot all night. Windows don't open. Wasn't the best experience.
Stayed 1 night in Nov 2023
Response from Manager on Nov 5, 2023
Sorry. About your experience. We have on our website breakfast is not available. Booking online some website booking places fail to update their information. We run the water in each room before check ins. So not sure what happened there The heat can be turned off in each room. A ND there is a small space heater in each room for an alternative Thank you

10/10 Excellent

Lorraine, edison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We willl be returning to this property again!
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Thank you

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Manager on Oct 25, 2023
Thank you. Much appreciated,

8/10 Good

Irene

Stayed 1 night in Aug 2023
Response from Manager on Nov 12, 2023
Thank you

10/10 Excellent

Dr. Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel
This hotel is very quaint. We attended a wedding at the Rose Bank Winery so the location of this hotel was perfect. The restaurant, Rocco’s, was right downstairs and an excellent place to have drinks and appetizers before the wedding. We also went back to the bar after the wedding. The food is phenomenal at Rocco’s. The room itself was comfortable, clean, and perfect for a quick trip. It felt like you were staying at a friend’s house rather than a hotel. The owner was lovely and accommodated our request for an early check-in. Overall, I would recommend The Brick Hotel for a night away!
Stayed 1 night in Oct 2023
Response from Manager on Oct 22, 2023
Thank you so much. Please visit us again

10/10 Excellent

Lisset

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es antigua pero se mantiene limpio y agradable. Muy tranquilo y sin ningún inconveniente. Mi novio y yo nos quedamos en la habitación número 200, la vista era hacia el parqueo, probablemente la peor vista del hotel y la cama algo pequeña para dos personas. La verdad apenas hicimos estancia así que eso no nos importó. Igualmente lo recomiendo.
Response from Manager on Oct 18, 2023
Thank you.

8/10 Good

Barry

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quaint old-style rooms that are utilitarian. No carpet and an area rug would have made this much more comfortable. Great bar downstairs and this hotel did have parking for us, which was nice. Good price.
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Thank you.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was updated and bright with a ton of natural light. The restaurant in the building is top notch. We would definitely return.
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Thank you

6/10 Okay

Rebecca

It is dated and rooms need to be updated. Restaurant was great.
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Thank you. We are old builing 265 years. So not much can be done to renovate. We have brand new bathrooms. Hardwood floors. Rooms have been done. But we are a bit old fashioned in the way it is.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful old building. Friendly valet parking attendant helped us know where to park and enter the building. (Enter through downstairs steak house)
Stayed 1 night in Sep 2023
Response from Manager on Oct 2, 2023
Thank you.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Thank you Truly apprecaiated

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Thank you so much

8/10 Good

Hugh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Thank you.

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023
Response from manager on Oct 7, 2023
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, old-fadhioned gem in a vibrant Bucks County, Pennsylvania borough - Newtown. Great location, within a few steps from everything that Newtown offers (shops, art galleries, restaurants).
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Thank you for appreciating us.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 27, 2023
Thank you