Nitrianske Hrnčiarovce Vacations from $1,140

A new hotel which is super modern, clean and with great amenities. The pool is beautiful and very nice. We didn’t have breakfast there so can’t comment on that. We stayed at one of the apartments which was super nice, very comfortable in every way and very clean. The views are very nice as well. The spa is very good as well. We had dinner at the Snowbird restaurant which was good. The hotel is located next to the lifts. Unfortunately, the front desk staff is not very helpful or friendly and some not really polite l. They were very uninterested in the guests, and seemed to be bothered by any questions. They didn’t provide any kind of information about the hotel or the area and simply gave us the key to our room at check in. For a hotel at this level and this price one would expect a better costumer service, friendlier and more helpful staff. It’s a shame that such a beautiful and nice hotel does not have a better costumer service. Definitely something that the management needs to address with their front desk staff otherwise they will be losing costumers very quickly.

The staff really nice, the food very good, clean and good price. High recommended. The cigar lounge it is just perfect

Restaurant staff Melanie and Monika are professional. Girls speaks English , very friendly. SPA & pool are big, clean. The furniture around all resort is in very good condition. Just little bit disappointed about the size of room 106, to small for 2 guests. Thank you very much. Stay in hotel from 18-24 .01.2018

Clean, helpful staff, good choice of food. Live band on Friday but Saturday night very quiet, would have been nice to see some form of entertainment.