Alila Jabal Akhdar, Oman

Photo gallery for Alila Jabal Akhdar, Oman

Primary image
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Terrace/patio

Overview of Alila Jabal Akhdar, Oman

Alila Jabal Akhdar, Oman

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Plot No 4, Al Roose, Jabal Akhdar, Nizwa, 621

Explore the area

  • Popular LocationAflaj Irrigation Systems of Oman90 min drive
  • Popular LocationTanuf Ruins91 min drive
  • Popular LocationAl Hoota Cave115 min drive

Choose dates to view prices

About this area

Nizwa

Located in Nizwa, Alila Jabal Akhdar, Oman is in the historical district and in the mountains.

What's nearby

  • Wadi al Muaydin - 73 min drive
  • Nizwa Fort - 76 min drive
  • Aflaj Irrigation Systems of Oman - 90 min drive
  • Tanuf Ruins - 91 min drive
  • Al Hoota Cave - 115 min drive

Getting around

  • Muscat Intl. Airport (MCT) - 130 min drive

About this property

Alila Jabal Akhdar, Oman

Family-friendly hotel with 2 spa tubs and full-service spa
This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Alila Jabal Akhdar, Oman offers 86 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nizwa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Alila has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Alila Jabal Akhdar, Oman is listed in the 2015 Condé Nast Traveler Hot List.

Languages spoken

Arabic, English, Filipino, French, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Juniper Restaurant
  • Rose Lounge

Things to do

  • 24-hour fitness center
  • 2 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Cave exploring
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Private picnics
  • Rock climbing
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must transfer via shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note: only 4WD vehicles are allowed past the Jebel Al Akhdar check point, as per Royal Oman Police regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for OMR 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: OMR 50
  • Christmas Eve (24 December) Gala Dinner per child: OMR 25 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: OMR 50
  • New Year's Eve (31 December) Gala Dinner per child: OMR 25 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: OMR 180 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CRNO1155366

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Alila Jabal
Alila Jabal Akhdar
Alila Jabal Akhdar Hotel Al Jabal Al Akhdar
Alila Jabal Akhdar Hotel Nizwa
Alila Jabal Akhdar Nizwa
Jabal Akhdar Alila
Alila Jabal Akhdar, Oman Hotel
Alila Jabal Akhdar, Oman Nizwa
Alila Jabal Akhdar, Oman Hotel Nizwa
Hotel Alila Jabal Akhdar
Alila Jabal Akhdar Hotel
Nizwa Alila Jabal Akhdar Hotel
Hotel Alila Jabal Akhdar Nizwa
Alila Jabal Akhdar Hotel Nizwa
Alila Jabal Akhdar Nizwa

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 236 out of 272 reviews
5 - Excellent 87%
Rating 4 - Good. 27 out of 272 reviews
4 - Good 10%
Rating 3 - Okay. 4 out of 272 reviews
3 - Okay 1%
Rating 2 - Poor. 5 out of 272 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 272 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Cleanliness
The standard of food is shockingly poor
Stayed 2 nights in Oct 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
totally disappointed
The only thing we enjoyed was the views and the hospitality and manners of the original Omani front reception Unfortunately very disappointed, so many things far away from expectation and wouldn't recommend it as a 5star hotel at all. 1. Google navigation didn't work so we got lost for almost 2 hours 2. Calls to the hotel to help guide us 3 times till we were told we need to add on a Google app to be able to follow the new navigation they sent which should have been on the email of the booking 3. Food was too expensive very ordinary basic presentation and all utensils plates/ cups/ saucers were worn out and chipped from heavy wear and tear 4. Waiters were very difficult to communicate with due very poor and heavy English 5. The room smelled mouldy and many small 🐜 ants 6. Essentials not available in the room as in any 5star resort. Though we requested 2days in a row and were promised they never reached us 7. The furniture is worn out and cracked in many places 8. No ironing board 9. Safety box in room not working 10. No near gas station so be sure to have a full tank before you start your climb towards the resort It was a waste of good money and a weekend should get a compensation for this stay seriously
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Disappointing
Not very great. Not many facilities. Limited restaurant and food options. Not great activities. Limited pool time. Star gazing the best…
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary relaxing stay at alila, will do it again ♥👌
Stayed 1 night in Jun 2021