No Lou Vacations from $309

The room was clean and as advertised. It was slightly smaller than expected but fine. Virtual check in was a little annoying just because the internet took a long time and we were checking in late and it didn't feel completely safe standing out there, but overall it was fine.

Beds were good altough the bed covers were stained everything else was good.

Great hotel. Clearly freshly refurbished and excellent facilities. Staff were extremely attentive - everyone we bumped into in the lift, for example, even junior team members, asked how we were and whether there was anything that they could do to improve our stay. Shows a great culture! Only downsides are a bar that shuts very early (10pm) and a LOT of mosquitoes in the outdoor pool area - they give bug spray it we had to retreat late afternoon or after rain.

Accommodation was incredible, they've thought of everything in the room. Kitchenette was very well appointed and the pool area lovely. We had an issue with toilet plumbing and called at 3am for assistance and nothing happened until repeated contact around 6 hours later. It wouldn't have been so bad had a communal toilet been available to use but there wasn't. It did make you realise how much a front desk or onsite team is needed when faced with an issue.