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Reviews of Candlewood Suites Nogales, an IHG Hotel

2.5 out of 5
Candlewood Suites Nogales, an IHG Hotel
875 N Frank Reed Rd, Nogales, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 316 reviews" "
Rating 8 - Good. 94 out of 316 reviews" "
Rating 6 - Okay. 21 out of 316 reviews" "
Rating 4 - Poor. 7 out of 316 reviews" "
Rating 2 - Terrible. 4 out of 316 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Arnulfo

Stayed 1 night in Nov 2023

8/10 Good

Patricia Evridge

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sue

Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 6, 2023
SueThank you for reviewing your past stay. We look forward to seeing you soon.

4/10 Poor

Abdul, El Paso

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Management on Sep 6, 2023
AbdulThank you for your feedback. We look forward to having you stay with us again.

8/10 Good

Marco A Ramirez

Stayed 1 night in May 2023

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet… easy check in.
Stayed 1 night in Apr 2023

10/10 Excellent

Jadwiga

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Susana

Stayed 1 night in Feb 2023

6/10 Okay

fernanda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is under construction and they do not tell you that
Stayed 1 night in Jan 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in May 2022

2/10 Terrible

Gary

Stayed 1 night in Apr 2022

10/10 Excellent

GASPAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Apr 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice. Clean. Ice shortage...
Stayed 1 night in Mar 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Tayaa

Stayed 2 nights in Feb 2022

10/10 Excellent

Vianey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Frank

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and staff was prompt and attentive.
Stayed 1 night in Jan 2022

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near gas station/store. Nice suite w kitchenette. Well-furnished and clean. Great value (perhaps because I'm used to paying California rates).
Stayed 1 night in Dec 2021

10/10 Excellent

collin c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first rate.
Stayed 1 night in Jan 2022

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2021

10/10 Excellent

Alma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the way to sonora
Super comfortable beds and pillows,super clean, very spacious.
Stayed 1 night in Nov 2021

8/10 Good

Cesar

Stayed 1 night in Nov 2021

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming.
Stayed 1 night in Nov 2021

10/10 Excellent

Jose Luis

Stayed 1 night in Oct 2021

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Sep 2021

10/10 Excellent

DAVID Alan, Flagstaff

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest up before crossing into Mexico via the Mariposa crossing. Best soundproofing of any hotel I’ve ever stayed in. We never heard any noise from either interior or exterior, and I’m very noise-sensitive. Rooms include small kitchenettes. Beds are very comfortable, and very good satellite TV. Pet-friendly too!
Stayed 1 night in Aug 2021

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
Good visit - Nogales Candlewood Suites
Overall a good experience. The hotel was clean and the staff was friendly. All staff was wearing masks and it appeared that the appropriate COVID protocols were being observed. The small "store" in the hotel had a decent assortment of microwave foods if you did not feel like going out. A small, but serviceable workout room was also on site.
Stayed 2 nights in Aug 2021

10/10 Excellent

Yanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we love it, we wash all our clothes before the check out, and we had a mini kitchen it was amazing
Stayed 2 nights in Apr 2021

10/10 Excellent

Ramón

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Katrena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. Had a nice sitting and grill area outside. Hotel staff was friendly.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Room was clean. There was plenty of parking
Stayed 2 nights in Mar 2021

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Aristeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Vianey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Monecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues nice clean hotel
Stayed 1 night in May 2020

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave away my room
they gave away my room and claimed it was a computer glitch.
Stayed 1 night in Feb 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

HUBERT D

Business traveler
Disliked: Staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Nogales. Comfortable rooms with kitchenette.
Stayed 1 night in Oct 2019

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel to stay at while working in Nogales.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean and comfortable!!!! I would like that they offered the breakfast.
Stayed 1 night in Jul 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up!
Excellent hotel. Comfortable, well equipped mini kitchen. Nice bedding, beds, and towels. Clean!
Stayed 1 night in Dec 2018