Ratings based on 643 Verified Reviews

3.3 out of 5
60% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
No water for a few hours upon arrival. Area location is difficult if you do not have a car.
Comment from Hotel Management
May 15, 2017 by Manager, Hotel Management
Thank you for being our guest. We are happy you had an overall pleasant experience. However, we are sorry for any inconvenience caused during your visit and regret the same. We hope to have the pleasure of hosting you back soon. Sincerely, General Manager
4 out of 5
by YOSHIHARU

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 13, 2017 by Manager, Hotel Management
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North. Sincerely, General Manager
4 out of 5
by gina

lost

Posted Apr 27, 2017 on Hotels
it was ago. got in late so did not spend much time. got lost went to one nearby clerk gave me wrong directions for next hotel. anoyed
Comment from Hotel Management
Apr 29, 2017 by Manager, Hotel Management
Gina, please accept my personal apology as well every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs so I am sorry that did not happen in your instance. We value your feedback and will use it to ensure we are more consistent in our service levels. I hope you will give us the chance to make it up to you on a future visit. Sincerely, General Manager
2 out of 5
by A verified traveler

Could be cleaner.

Posted Apr 24, 2017
Could have been cleaner. Elevator floor was dirty and in need of being mopped all week. Chicken wing bones on ledges in the hallway. Glass bottles greeted my son and I in the elevator twice. Beds were never made.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
Please accept my sincere apologies for the cleanliness issues you encountered. Cleanliness is a top priority to all of our employees, and we do not take this lightly. We have addressed this matter with our Housekeeping department in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, General Manager
3 out of 5
by Philip

Posted Apr 22, 2017 on Hotels
There was no lamp or lighting near the bed and no counter space at all. Otherwise, it was okay.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Philip, thank your for being our guest. We are happy to know that your overall stay was satisfactory. However, we are sorry for the inconvenience you had with your room. We appreciate your observation and hope to have a chance to serve you better. Sincerely, General Manager
5 out of 5
by Jeanette

comfort

Posted Apr 21, 2017 on Hotels
stayed there for easy to get to everywhere and the staff was freiendly
Comment from Hotel Management
Apr 23, 2017 by Manager, Hotel Management
Jeanette, many thanks for taking the time to post your wonderful review. We are thrilled to read our location was ideal for your plans and that you were impressed with our helpful associates. Your feedback is much appreciated, and we hope Extended Stay America - Fort Lauderdale - Cypress Creek - Park North will be your first choice every time you visit this area. Sincerely, General Manager
2 out of 5
by A verified traveler from Cocoa Beach, Florix

No. Just no.

Posted Apr 18, 2017
You get what you pay for. Waiting to check in, and what appear to be 2 prostitutes are in line behind us to check in, clearly carrying no luggage and speaking of the times they had "friends" coming to meet them. Check in time was over 10 minutes as the desk clerk was very slow with a computer. Once in the room, it smelled of mold/musty very bad, with lots of staining in the carpet throughout. The pillows on the bed were flat as paper, and the top blanket and cover had clearly not been changed in quite some time. Will definitely not be back to this Motel ever again.
Comment from Hotel Management
Apr 21, 2017 by General Manager, Hotel Management
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
3 out of 5
by A verified traveler from Jax, FL

Good for one nights stay

Posted Apr 12, 2017
I can tell they try to keep up with the hotel maintance but it's just lacking in comfort. The walls are paper thin and the bed is like sleeping on a rock. Everything was clean and the studio has everything you could need, I just wasn't impressed with what I got verses how much I spent.
Comment from Hotel Management
Apr 14, 2017 by General Manager, Hotel Management
Lacey, thank you for choosing our hotel for your stay. We are pleased to know you loved the cleanliness of our property and had an overall nice stay. However, we are sorry you found the sofa bed uncomfortable. We have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate you staying with us and hope to see you again soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor SC

Home away from Home

Posted Apr 7, 2017
Had the experience of feeling at home even though I wasn't. Everything was great although the kids was a little dissapointed because the pool was closed after a couple of days.
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Nevis, thank you for being our guest at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
4 out of 5
by Hashim

Good

Posted Apr 2, 2017 on Hotels
It was quite and nice comparing to the price Paid
Comment from Hotel Management
Apr 4, 2017 by Manager, Hotel Management
Hashim, we are delighted you chose to stay at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North. It’s our pleasure knowing you had a pleasant stay while you were here. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager