Northwest Coast Chalets

"Positives: The apartment was easy to book, in a convenient location. It had comfortable beds, comfortable sitting and dining areas and a suitable kitchen. We were able to collect our key late at night. Negatives: The heating did not work so we were always cold, the hot water ran out on the only full day of our visit, so we could not shower. Bed sheets had been provided for two, but we were three. No staff were available to assist us in the clubhouse and my e-mail, requesting assistance, to the contact at the club has not been answered. In the front bedroom, an electrical plug for a bed light was broken, and there was some loose (stale) popcorn in the bottom of the wardrobe - which suggests inadequate cleaning. A fuel truck arrived behind the apartment at 07:50 just as we were departing which, we believe, could explain the lack of heating, and which might suggest that staff were already aware of the issue. Even this late in the season, we were entitled to a certain level of service, but this was not delivered. I have requested a refund."

"They do have rooms with better view, but I did not find them through Hotels doc com, even so, it was still gorgeous. Also the bed and the covers/pillows were outstanding. I slept like a rock. The room was a tad too bare in some respects, e.g. no holder for soap and shampoo in the shower, but plenty of outlets, lights and accompanying switches and a nice large screen tv. Breakfast was solid and kept me well going for the day"

"Very new and good"

"I wished I would stay here little longer. I will visit again in case we pass by the city next time. "

"Great location! Nice apartment."

"It's a nice hotel and very centrally located, but each floor is split level so requires 3 or 4 steps in places. The rooms have no closets or drawers. The refrigerator was tiny and not very cold."

"GOOD"