Beach/ocean view
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Reviews of The Twin Fin Hotel

3.5 out of 5
The Twin Fin Hotel
2570 Kalakaua Ave, Honolulu, HI

Reviews

8.2

Very Good

Rating 10 - Excellent. 691 out of 1469 reviews" "
Rating 8 - Good. 415 out of 1469 reviews" "
Rating 6 - Okay. 216 out of 1469 reviews" "
Rating 4 - Poor. 89 out of 1469 reviews" "
Rating 2 - Terrible. 58 out of 1469 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary Ann Clarin, Mississauga

Traveled with family and small children
I like the property location. I didn’t like that I have to tell them/text what I need every other day what I need in the room because I am on my vacation. It should be their job to check what is needed daily in the room on the days that they don’t do a full housekeeping. They change the bedsheets , towels, empty the garbage cans every other day and not daily. Overall it is an ok hotel.
Stayed 10 nights in Apr 2024

6/10 Okay

Ratchaneewan

Traveled with partner
Liked: Cleanliness
Expedia said there would be No Resort Fee. There was a resort fee!
Stayed 3 nights in Apr 2024
Response from The Twin Fin on May 10, 2024
Aloha Ratchaneewan! Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything. room was clean with a tub. excellent view from our ocean front room. staff was excellent
Stayed 6 nights in May 2024
Response from The Twin Fin on May 10, 2024
Aloha Gary! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Sherzod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best one
Stayed 8 nights in May 2024
Response from The Twin Fin on May 10, 2024
Aloha Sherzod! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from The Twin Fin on May 10, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Star

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from The Twin Fin on May 10, 2024
Aloha Star! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Twin Fin on May 9, 2024
Aloha Vanessa! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Abdukarim

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall I wasn’t satisfied with my stay at Twin fin Hotel !
Stayed 7 nights in Apr 2024
Response from The Twin Fin on May 9, 2024
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.Thank you for choosing The Twin Fin!!

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and fantastic Waikiki Ocean views! Sunset at TIKI’s on the 3rd with music and a view is incomparable🏄‍♂️🏄‍♀️🏄
Stayed 1 night in May 2024
Response from The Twin Fin on May 9, 2024
Aloha Gloria! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Twin Fin on May 8, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Giovanna

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from The Twin Fin on May 9, 2024
Aloha Gioavanna! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing and beautiful experience. Super nice people. I loved it. Me and my family will definitely do it again.
Stayed 4 nights in May 2024
Response from The Twin Fin on May 7, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!! Especially May.. she assisted us in extending stay and needing additional room!! She was awesome!!
Stayed 2 nights in Apr 2024
Response from D.K Ku on May 7, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

8/10 Good

Mathew

Very convenient location
Stayed 4 nights in Apr 2024
Response from D.K Ku on May 7, 2024
Thank you for completing our survey. Please feel free to contact me directly if there is anything I can assist you with.

10/10 Excellent

MARICAR

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from The Twin Fin on May 8, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Vern

Traveled with partner
Liked: Amenities
Close to the beach
Stayed 3 nights in Apr 2024
Response from D.K Ku on May 7, 2024
Thank you for completing our survey. Please feel free to contact me directly if there is anything I can assist you with.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the money
Stayed 3 nights in May 2024
Response from The Twin Fin on May 7, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Michelle Jean, Gildford

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was the only benefit from this place. If you think they are "cheaper" to stay at, it's because they'll charge you for ANY other extras. It is older and outdated, it also has very thin walls. You can hear everything inside the building and from outside the hotel too. I don't plan to stay here in the future and I am not one to be overly picky about hotels.
Stayed 4 nights in Apr 2024
Response from D.K Ku on May 7, 2024
Thank you for completing our survey. Please feel free to contact me directly if there is anything I can assist you with.

6/10 Okay

juan

The windows in the balcony dont clse properly
Stayed 8 nights in Apr 2024
Response from D.K Ku on May 6, 2024
Thank you for taking the time to complete our survey. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Pauleena

Traveled with family
Liked: Cleanliness, staff & service
Nice, walkable, shopping and dining options and across from the beach
Stayed 6 nights in Apr 2024
Response from D.K Ku on May 6, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Candesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Twin Fin on May 5, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a fabulous restaurant on site. Parts are a little dated, albeit didn’t matter. Easy walk to shopping and beach. Pool area is particularly lovely. Linens are new and luxurious. Staff super friendly and helpful.
Stayed 10 nights in Apr 2024
Response from The Twin Fin on May 4, 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

4/10 Poor

bobbi

Disliked: Cleanliness, property conditions & facilities
Fair
Stayed 7 nights in Apr 2024
Response from The Twin Fin on May 3, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and views.. very dated. Limited food options.
Stayed 2 nights in Apr 2024
Response from The Twin Fin on May 3, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Aaron James

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very well located and extremely walkable. Just a couple minute walk to the aquarium and zoo! The beach right outside the hotel across the street is amazing. Absolutely gorgeous. If you don’t want to rent a car, this is a great all in one vacation spot.
Stayed 4 nights in Apr 2024
Response from The Twin Fin on May 3, 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

6/10 Okay

briana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The oceanfront room view is 1 of 1
Stayed 14 nights in Apr 2024
Response from D.K Ku on May 3, 2024
Thank you for taking the time to give us some feedback about your most recent stay. We appreciate it very much and thank you for staying with us.

2/10 Terrible

Carlos Gonzalez

Disliked: Cleanliness, property conditions & facilities
Please do not stay at this hotel. We booked this hotel due to my fiancée having asthma and it was a smoke free hotel. On our first day, we got charged 400$ for setting off the alarm they have in the rooms while I was doing my hair and was falsely accused of smoking in the room. When asked to have issue resolved they gave us no help at all. Please stay somewhere else if you don't want to be robbed and be accused of something you have not done and then have the staff not help. Please DO NOT STAY here, save your money and go somewhere else where you can be treated as well and can enjoy your vacation.
Stayed 5 nights in Apr 2024
Response from The Twin Fin on May 3, 2024
Aloha! Thank you for taking the time to share your feedback with us. We sincerely apologize to hear you had such a negative experience stayed with us. We will be addressing your concerns. Mahalo!

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know
Stayed 8 nights in Apr 2024
Response from D.K Ku on May 3, 2024
Thank you for taking the time to give us some feedback about your most recent stay. We appreciate it very much and thank you for staying with us.

10/10 Excellent

Julie, Oak Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024
Response from D.K Ku on May 1, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Peter

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from D.K Ku on May 3, 2024
Thank you for taking the time to give us some feedback about your most recent stay. We appreciate it very much and thank you for staying with us.

8/10 Good

Kathleen Richelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No self parking. Yoy must valet. The location is great to walk but traffic is crazy. Breakfast was great, staff was helpful.
Stayed 6 nights in Apr 2024
Response from D.K Ku on May 1, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Randon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean Hotel and for the location you can’t beat the price compared to other hotels
Stayed 6 nights in Apr 2024
Response from D.K Ku on May 1, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great staff
Stayed 4 nights in Apr 2024
Response from D.K Ku on Apr 30, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

4/10 Poor

Sandeep

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Twin fin is a 3-star hotel but it really should be 1-star or 2-star. The pool area is not really usable as it is very small and doesn't look classy. Tikis restaurant is okay with decent food. Hotel's hallways look dingy and dirty. If you want to stay here and go walk to the beach, twin fin hotel may serve you okay. For $300 that I was charged per room, you can find better hotels with better amenities that are cleaner and classier than this hotel.
Stayed 3 nights in Apr 2024
Response from Fernando on Apr 30, 2024
Aloha Mr. Sandeep, we appreciate your feedback and candid review. We take every opportunity to improve our products and services. Your feedback allows us to continue to strive to improve. Thank you for your review and we thank you for having stayed with us. Mahalo!

10/10 Excellent

Messiah Denay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Response from D.K Ku on Apr 30, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great access to beach and water stations are very helpful.
Stayed 2 nights in Apr 2024
Response from D.K Ku on Apr 30, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Carol Jamileth Velasquez de

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from D.K Ku on Apr 30, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Rafael, Sparta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The properly itself is older but well kept. The room was about average. Every room in the building we were in had a partial view of the ocean and Waikiki beach. They provide you with two aluminum cans of water that can be refilled in the lobby. The downsides: if you have a pool facing view, be prepared to experience a bit of noise during your stay. In our room, the A/C unit blows directly onto the bed. The draft was annoying at times.
Stayed 2 nights in Apr 2024
Response from D.K Ku on Apr 29, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Jocelyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the beach. Restaurant on the premises and also very close to the hotel. Felt very safe. Needed the room cards for the elevator to go up to our room and security was present on the premises
Stayed 4 nights in Apr 2024
Response from D.K Ku on Apr 29, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and very welcoming!!
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you for sharing your feedback. We are pleased to hear that our staff was able to share the Aloha spirit with you. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Scott, Bellevue

Disliked: Cleanliness
I requested higher floor room months in advance and checkin had to wait 2 hours for my room and they gave me lowest floor room that stunk like fish in the room and hallway cause spoiled food was in garbage for 2 days I had to request to empty the trash buy my own air freshener to spray my room and hallway for days to get rid of that nasty fish smell
Stayed 8 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you for taking the time to share your feedback with us. We sincerely apologize to hear you had such a negative experience stayed with us. Our goal is always to provide excellent guest services, so we're disappointed that we didn't meet your expectations. We have addressed your issue with our management to correct the problem. Mahalo!

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Michelle May Nwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will stay again.
Stayed 5 nights in Apr 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here as a family of 4. Cross the road and your on the beach. The wave break wall was reassuring that I didn't need to worry about my kids in the waves and undertow. Just a short walk to everything you could possibly need; shopping, restaurants, zoo, aquarium and Diamond Head. The pool was decent sized, LOTS of seating with umbrellas around the pool area. Loved all the live music at the onsite bar/restaurant. Only drawback was that house keeping didn't visit our room at all until my husband complained on day 3 or 4. The garbage was piling up and we needed fresh towels. Otherwise it was an amazing trip and I would recommend The Twin Fin to anyone visiting Honolulu! We would definitely stay here again!
Stayed 6 nights in Apr 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Kathy, Seattle

Stayed 8 nights in Mar 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Wilton

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged my credit card 2x over drafted me and I wasn’t able to speak to a manager face to face only through text messages the air conditioner didn’t work our room was so loud from the tiki bar overall horrible experience started with the double charge u able to use my credit card during my stay
Stayed 6 nights in Apr 2024
Response from D.K Ku on Apr 24, 2024
Mahalo and thank you for taking the time to give us some feedback about your most recent stay with us. We are sorry we didnt meet your expectations. We will be meeting with our team to address your concerns. Thank you once again for staying with us.

10/10 Excellent

Lorelei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING about our stay was EXCELLENT!
Stayed 7 nights in Apr 2024
Response from D.K Ku on Apr 24, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Atika

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a great option for anyone looking for a practical and affordable hotel. I choose this hotel because I was able to get the best view at a reasonable price. We booked the junior suite which was great for two people, since my boyfriend is 6’4, we saw the other rooms and it was a bit small for us. The junior suite doesn’t come with an ocean front view but it’s just on the side so it’s pretty close. 2 balconies which allows for great light. The property is at the end of Waikiki beach in more of a calm space, definitely an easy walk to everything, the restaurant was great also. Didn’t get a chance to use the pool, but overall an enjoyable experience.
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent who checked us in was so helpful. The room and pool area are beautiful. The hallways outside the room are disgusting though, like piles of ?bird poop? ?dead bugs? All gross. Made me really nervous about the room.
Stayed 1 night in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

LEONARD

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom door is hard to close and smells sewer. No self parking and valet parking is expensive $52 a day.
Stayed 3 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.