Old Mill Public Use Area Tours

Enjoyed everything about the property exceptthe check in process was three hours total. We waited two hours in line, to be told our room wasnt ready. We went next door and got a pizza and drinks while we waited. Its seemed this was the process every time we went unto the waiting room people were tired and upset. Some people we talked to waited over 4 hours. In this day and age there has to be an easier process. There is definitely more room at the counter for more registers and monitors to help more people. There is online check in available. We just didnt have access to it. Idk if that because i didnt book directly throught the hotel. Property is pretty and room was great and staff was friendly. I felt bed for the staff at how many times they were yelled at for peoples rooms not being ready. Once we checked in after the long wait in line they texted us when out room was ready.

Timber Ridge is one of my favorite places to stay when I visit Branson. Very well maintained property. The only downside. The timeshare sales pitch when you check-in to get a "parking pass".

A+. Quiet and great location.