Old Town Funchal Vacations from $353

Villa Alto is a lovely old house set high up in the hills above Ponta do Sol. With beautiful views. You will definitely need a hire car. The Staff are wonderful and work very hard to make you feel welcome. The breakfast is amazing, all freshly made from scratch. Sadly there was no dinner service available during our stay. Our room (no 9)was small and needed some TLC. The weather during our stay was stormy and the room was cold and damp. The curtains were stained and hanging from the rails. The sash windows need attention/replacement as all three were exposed to the wind and rain. We would definitely return to Villa Alto and hope for better weather.

Hotel check-in experience was unpleasant — staff seemed unwelcoming and not very helpful. Definitely room for improvement in guest service.” Food options are very limited and same menu for all 4 days that we stayed.

The property itself is beautiful and has characters. It holds a luxurious vacation home standards. The ladies who host the place are wonderful. The front entrance was hard to find. It would be nice if the room has air-conditioning.

The staff was incredibly helpful and friendly. I loved the beautiful flowers throughout the property. The breakfast was always delicious with happy friendly servers.

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.