Old Village Historical District Vacations from $426

Best facilities with excellent customer service! Our family thoroughly enjoyed our stay!

I had a great stay at the Ryder while I was in town for a conference. The staff were very friendly and accommodating, even helping me mail a package and do a few other unexpected chores. The vibe is very instagramable, which isn't really my thing but it was still nice to be somewhere it was clear thought had been put into the aesthetic and people cared about how the hotel was presented (rather than your usual boring hotel). I didn't get a chance to use most of the ammenities, but I would definitely stay again.

One of the best features of this property was the location. It is located in the French Quarter and convenient to everything. The staff was very professional and the room was extremely clean! The only downsides to our stay was the building needs some updating. The lobby and front desk had a strong musty, moldy smell. Upon looking up at the ceiling, I could see that the vents were dripping water and puddled on the floor. The humidity in Charleston is oppressive and if air conditioning systems are not equipped to handle high temperatures mold and mildew will result in unhealthy conditions for occupants. I know this from living in Florida during the summer months. Also, the ads for this hotel feature the teddy bears on the beds of the room and state that they are available for sale at the front desk. We were told that none are available for sale and the marketing will be changed in the future. This is a disappointment to guests and I feel that the ads and website should reflect these changes. The bears are a wonderful marketing idea but should be removed from ads for the hotel and from the rooms.

We really enjoyed the property. Lovely old hotel with great charm. It was well located, and walkable to shopping and sights. First time in a LONG time that the hotel gave turn-down service for the night! The restaurant and bar was good. Staff was great. Absolutely zero complaints! Oh, and the bedding was extremely comfortable. Price was very reasonable. Don't fail to consider this property!

My wife and I would definitely stay at Restoration Hotel Charleston again. The staff, and amenities were top notch and really showed the southern hospitality we've heard about.