Orangerie Vacations from $1,344

The least I expect from any hotel is to be able to control the room temperature. I followed the instructions on the thermostat as I wanted the room to be more comfortable and not so cold. I then went to bed expecting it to work, it did nothing to increase the temperature and I was cold most of the night. I did not call reception as I did not want someone coming to the room at that time. Next day I was told the hotel heating was OFF and offered a fan heater. This is not acceptable let alone from a supposedly 5 - star hotel. I asked for a room rate reduction and got NOTHING. Needless to say I will not be returning. Other bad points - 35 Euro breakfast must be the most expensive ever (I did NOT try it) - so for two that's 70 Euros. I had a good 2 course evening meal for about the same price (NOT in the hotel of course). The Jacuzzi was only just warm enough and so not really as expected. The staff were helpful in other respects but they need to get the basics rights. Location is good although if using Uber you have to walk the last part with your luggage.

This is one of the few air conditioned hotels in France. Stay elsewhere at your peril!!!

Beautiful and clean hotel just opposite to IRCAD Strasbourg. Excellent staff and facilities including Gym, Sauna, Spa, Swimming pool, and fab restaurant. Highly recommended!

Loved this little hotel and will absolutely come back! I stayed a single night as a solo female traveler and felt very comfortable. The staff are very friendly and helpful, offering to hold my bag before my room was ready so I could explore more easily. I stayed in one of the attic rooms for a unique view (very worth it), but fair warning - these rooms are not for those with above 6ft tall or mobility challenges. Additionally, since it's an older historic building, the hallway creaks a bit when other guests are walking by. The hotel location is truly perfect and central for navigating all of the downtown sights. Breakfast was a fairly straightforward, small buffet selection, but did the trick. Would highly recommend this spot for others!