Overlook Trailhead Tours

The toilet did not flush and when we asked for them to fix it, they wanted to give us plunger and do it ourselves (this was within 5 minutes of checking in). The bedding was not changed. It had food and hair in between the sheets. No wash cloths in either room. No shower curtain in one of the rooms. Hair in the tub and on the floors in both bathrooms. The light by the bed was like a strobe light when turned on. The windows had hand and mouth prints on it in both rooms. Looked like someone made out with the windows. The door wouldn’t latch on its own. Had to force it shut and deadbolt it to feel safe. The pool was shut down waiting for a new city permit. Wouldn’t have used it anyway because it was green with algae. But people were in the pool until 4 am and lighting fireworks off by the windows. People were running down the halls and yelling throughout the night. Would not recommend. They didn’t try to make anything right. The staff did not care.