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Bathroom smelled like urine. There was hair on the shower wall from previous. My bill went from 130 to 180. I will not stay again. The staff was very friendly & helpful. The breakfast was very good.
Very clean and pleasant stay. We took our German Shepherd and they were very kind and accommodating.
Cody
Stayed 2 nights in Mar 2024
4/10 Poor
michael
Mar 17, 2024
Stayed here multiple times and this one was the worst. Empty soap bottles in multiple showers and never came to replace. Towels seemed dingy. Normally we always set in the lobby together with everyone down there. 15-20 people. This time they wouldn’t allow us to.
We value your feedback and would like to know where we have missed the mark. We hope that you give us the opportunity to give you a new impression in the future.
No body wash refilled. No toilet paper when we got in the room. At last there was no light in the bathroom because fuse blows.
Lobby is clean, service was good. However room should be maintained.
Masaaki
Stayed 1 night in Nov 2023
6/10 Okay
Dawn
Traveled with family
Nov 13, 2023
Liked: Cleanliness, staff & service
Supervision for children is essential
Shelby at the front desk was super.
Our room wasnt ready when we arrived (3:00 check in and we got there at 6!) But she got housekeeping rounded up and by the time we got back from dinner, the room was ready.
First night was fine. Second night some traveling sports team of little boys were in the hotel unsupervised all night and ran up and down the halls screaming all night long. We should have called CPS and had them all taken in to custody. Felt bad for the employees who had to field complaints all night long.
We went to visit some family and this hotel is by far one of the best hotels I’ve ever stayed at. It is super clean, the beds are actually very comfortable and the room is spacious. Can not recommend this hotel enough.
Our sheets were dirty and full of dog hair. The sheets had not been changed before we got there. And we also was charged a $250 smoke violation and room was never smoked in at all. I tired contacting the manger and had no luck getting through to them. They let dogs swim in the same pool as us and it had dog hair floating everywhere in the pool. That is absolutely disgusting. There was dog poop left in the grass so you had to pay attention to where you walked to avoid stepping in dog poop. I would not stay here again.
Brand new and spacious rooms. Very nice and quiet.
Lara
Stayed 1 night in Jul 2023
6/10 Okay
karla
Jul 15, 2023
karla
Stayed 2 nights in Jul 2023
10/10 Excellent
Mahmoud
Jul 8, 2023
Mahmoud
Stayed 1 night in Jul 2023
6/10 Okay
Bill
Jul 2, 2023
Bill
Stayed 1 night in Jul 2023
4/10 Poor
Diane
Traveled with family
Jun 29, 2023
We were locked out of our room for 5 hours and the staff could not get the door open. After 5 hours they FINALLY used a saw saw to cut the lock out of the door. We did not get in our room until 12:30 am
We will never go back
Amazing people working here and top notch facilities. A business trip that I enjoyed coming back to the comfort of my room.
Lauren
Stayed 4 nights in Jun 2023
Response from Mo on Jun 18, 2023
Hello Lauren! Thank you so much for taking the time to share your valuable feedback. It was a privilege hosting you at our property. Again, thank you for sharing your empowering and motivating feedback. We look forward to welcoming you back when you return to the area. Have a blessed day, Lauren.
From beginning to end the service was exceptional!!! Little off the beaten path was perfect, so yes it was quiet. Thank you staff for a great experience.
Will definitely stay again when traveling thru again.
ANGELA
Stayed 1 night in Jun 2023
Response from Mo on Jun 17, 2023
Hello Angela! Thank you so much for taking the time to share your feedback. It was a privilege hosting you at our property. Again, thank you for sharing your valuable and detailed feedback. We look forward to welcoming you back when you return to the area.
Hello Paula! Thank you so much for taking the time to share your feedback. We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back when you return to the area.
Hello Diana! Thank you so much for taking the time to share your encouraging feedback. It was a privilege hosting you at our property. We look forward to welcoming you back when you return to the area. Have a great day, Diana.
Nice property. Not within walking distance of most things but minutes by car
Mark
Stayed 3 nights in Jun 2023
Response from Mo on Jun 17, 2023
Hello Mark! Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back when you return to the area.
Well when we got there at 3:30 check in time was 3 we got there 3:30 room was not available yet didn't get to check in until 4:30 get to our room the tv was so dark you couldn't see it called front desk twice said she was gonna send maintenance never did i went down to the desk asked again about it the maintenance man said the tv was old and he couldn't do anything about it. She said when the hotel was built they ordered all cheap stuff so thats why the tv wasn't any good will never be back
Kerri
Stayed 1 night in Jun 2023
6/10 Okay
Al
Traveled with partner
May 25, 2023
Liked: Cleanliness, staff & service
For a 3-year old hotel the fit and finish of fixtures, doors, can liners, etc was disappointing. It was also noteworthy that the property is on a small barely landscaped parcel in the middle of a construction zone with a bunch of the developer's construction vehicles parked at the entrance to the hotel.