Palenge Vacations from $770

The stay was pleasant, and the hotel, while simple, is well located and suited my needs. The breakfast was good. I believe the overall experience could be even better with an improvement in the quality of the bed linen, towels, and pillows.

Very cool property. The rooms are cozy and elegant. The hotel is very centrally located, close to all the major tourist spots. Service is great.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Overall nice location and clean room.

Unfortunately, the hotel felt quite cold and impersonal. Breakfast was okay, good quality food but lacked variety. Overall approach of staff felt very rigid with little flexibility. Simple requests were met with disdain. We were also unhappy with the lack of transparency around additional charges, as well as misleading claims regarding the access and availability of spa facilities. Despite this hotel is clean and comfortable with large spacious rooms. The surrounding area also has a lot to offer; shopping, restaurants etc.