We did not have a good experience with the cleanliness of this property. Below is an email sent to the owners, but it doesn’t include the biggest issues upon arrival was some of the bedding did not look clean. It looked like they just made one or two of the beds and didn’t replace with clean sheets. All of the sheets and bed spreads on every bed had stains and even holes. The quality of bedding was beyond normal wear. It should have never been put in the house. We washed all the bedding prior to use in the very small washer and dryer. It was not ideal.
When I contacted the homeowners, they were very nice and apologetic. They explained they’re not in the area and don’t check the property often.
Unfortunately, the amount of cleaning issues we encountered made this property unpleasant to be in for a week. Copy of the email sent directly to the homeowners…
I highly recommend one of the property owners actually observe the house in person. Overall, the house is nice, but it is not being kept clean. Most of the interior including the exterior needs a good deep cleaning. It didn’t appear any surfaces were dusted or wiped down on a regular basis. There was mold in the master bathroom, as well as, on the fence surrounding the pool next to the table. The blinds were all covered with a layer of dust and the first floor blinds were covered with food splatters and filth. The cleaning company representative that I spoke with advised that was not their responsibility. The deep cleaning is the responsibility of the owner. I’m sorry you’re not receiving the cleaning service you thought. I’d also be concerned with your property manager who checks on the property because that would be unacceptable to me. The outside area around the pool was even a mess with a lot of “garbage” chairs and beach accessories in poor condition. The outside furniture is not in good condition either.
I forgot to mention the cloth kitchen chairs are very wobbly and need to be repaired for safety. The vacuum hasn’t been emptied in a long time. The pots and pans were rusted and covered with black residue. The cupboards and draws all need to be cleaned out. The blinds in the front window were damaged.
The trash can for the kitchen is tiny.
I’m sorry to be so particular, but we pay a lot of money to stay in Vrbo’s when we go on vacation and this was unacceptable, especially when we have stayed at several other properties that did not reflect these same issues.