On the beach

Reviews of Mistral 6 - Gulf-Front in Seacrest - 1st Floor & Stunning Views - Sleeps 6


Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.8/10

Cleanliness

Reviews

10/10 Excellent

Kim A.

Liked: Cleanliness
Right on the beach
Perfect place for my husband and I, right on the beach. We love staying less than 1 mi from the cutover to US 98 and the new Publix. There are a lot of steps to get to/from the beach, but it is true of every beachfront property we have stayed in this area.
Stayed 7 nights in Aug 2023
Response from VrboOwner on Sep 16, 2023
Thank you, Kim, for taking the time to share your feedback! We're delighted to hear that you and your husband had a wonderful stay with us. Our beachfront location is indeed a special feature, and we're thrilled to know that you appreciated the proximity to the cutover to US 98 and the new Publix. We understand that the steps to the beach can be a bit challenging, but we're glad you understand that this is common for beachfront properties in the area. Your comfort and enjoyment are important to us, and we hope to welcome you back for another beachfront getaway in the future. Thank you for choosing us for your stay! Regards, Benchmark Management

2/10 Terrible

Cody J.

Disliked: Cleanliness
Worst condo we've ever stayed in
We have stayed at Mistral condos for the last 4 years. Each condo in previous years have been amazing. Mistral condo #6 was far from amazing. First off, the communication with Benchmark management company was about the worst customer service i've ever dealt with. Now let's get to the problems with the condo. We had ants and roaches crawling everywhere. They were crawling in and out of the vents, up and down the walls, on the furniture, all over the kitchen and in the bathtub. The sliding glass patio door that went out back to the beach was near impossible for my wife and kids to open. The rollers were rusted and broken, we even had a maintenance guy come look at it and said, 'yeah, this needs to be replaced.' He sprayed wd40 on the tracks and left. I'm a 200lb guy and I could open and close it, but I almost broke the handle off a few times due to the weight of the door and the broken rollers. We had exposed wiring coming out of a non functional intercom on the wall. We had black mold growing around the vent in the bathroom, as well as in the washing machine. The ice maker didn't work, the garbage disposal didn't work. They sent maintenance people out again to attempt to fix these, but nothing was fixed and we were told 'I'll let benchmark know these are beyond repair.' In total, we made about 11 calls to benchmark management and each time we were told "I'll make a note of this and send it to our manager." We had rusty nails sticking out of the patio floor.
Stayed 8 nights in Jul 2023
Response from VrboOwner on Aug 16, 2023
Cody, thank you for choosing to book with us and for taking the time to leave this review. We deeply regret that we were unable to provide the vacation experience you desired and deserved. Your feedback is invaluable, and we will utilize it to enhance our services for you and our upcoming guests. After receiving reports about the issues during the early hours of the morning, we assured you that assistance would be provided the following day. We offered to aid with all the services available, but unfortunately, they were declined by you. As a result, you concluded your stay without affording us the opportunity to address the issues. Additionally, we extended compensation for both your current and 1 future stay. While it might not have been a complete fix, we believe we took every possible step to assist during the situation. This incident does not align with the true essence of the 5-star vacation experience we strive to offer. We sincerely hope you will grant us another opportunity to serve you better in the near future. Best regards, Benchmark Managemen

8/10 Good

Verified traveler

Liked: Cleanliness
Great location
Our stay at Mistral was very good overall. The good: 1) Location! - The views of the horizon were very nice! It’s a challenge to see the beach itself being on the floor level, but much easier to access the beach. Just walk out the back patio and down a few stairs and you’re there! 2) Beach Experience- the condo is located adjacent to a public access location, BUT the association partnered to help manage the beach with signs. This meant the beach was not crowded and restricted to condo residents and their guests 3) Unit Condition - Overall, the unit was in good condition! Appliances seemed fairly new and basic utensils, small appliances, cookware were fine 4) Unit Size - the unit worked perfectly for our family of 4 with middle aged children. The bunk beds worked perfectly for us, even though they were not closed off to the community space (but we knew that from pictures) Opportunities: 1) Internet Access - the unit had internet available….if you were sitting in the bedroom near the modem. Smart TVs we’re hardwired, so no problems there, but it could desperately use a repeater. No service was available in the kitchen/living room 2) Master Bedroom - I know everyone’s preference is different, but the mattress and pillows are in desperate need of replacement. Both sides felt you were laying in a hole, with a crest down the middle. 3) Patio door - looking for a morning workout? No problem, just go the rear sliding door and try opening/closing it a few times! Kidding aside, my 11 and 9 year olds couldn’t open the doors on their own it was so difficult. Needs to TLC 4) Overall cleanliness - Overall, it was good. However, about 1/3 of the shower curtain was pink and brown with mildew/mold. Nothing a $5 liner from Publix didn’t fix, but ewww! Where’s that cleaning fee going? One additional note worth mentioning. Verizon cellular service is a real challenge at the condo. I know this is not a condo problem, but is worth knowing. We could not use our phones in the unit and even found it challenging to get a signal outside and at the beach (horrible for trying to stream music on the beach). Couple that with the Internet challenges mentioned above and you’re a bit forced into a “disconnected” vacation. Overall, we enjoyed our stay, but have had better experiences.
Stayed 7 nights in Jul 2022
Response from VrboOwner on Jul 19, 2023
Hi, thank you so much for taking the time to provide feedback. Your review means a lot to us, as we take pride in knowing our guests are happy with their vacation experiences. We sincerely apologize for the inconveniences you faced during your stay. However, we are delighted that we were able to host you in this beautiful unit, where the kitchen opens onto the living and dining area so you're always able to take in the blue views. We look forward to welcoming you back for another amazing beach vacation! Sincerely, Benchmark Management

10/10 Excellent

Nazia K.

Liked: Cleanliness
Great location
We had a great stay. This was our third time at Mistral, second time with Benchmark, and first time at this particular unit. Two adults and two kids, 5 and 7. We pick Mistral for the floor plan and location. You can’t beat walking out on deck and the stairs to the beach. The unit was nice and clean. Kitchen was well stocked with cooking essentials. My only request is that they add hooks behind the bathroom and bedroom doors to hang bath towels, pajamas, etc. Having some hooks would have made things more convenient and neat. Benchmark was great and responsive. The sliding door and screen weren’t easy to open and close and when I called it in, they sent someone out in two hours to check on it. Since it wasn’t an emergency, two hours for it wasn’t a big deal.
Stayed 4 nights in May 2022
Response from VrboOwner on Jul 19, 2023
Nazia, We are delighted that we have provided you with a 5-star vacation and hope to continue doing so! We regret any inconvenience the sliding doors may have caused and, are extremely humbled that we resolved the issue promptly. Our Mistral 6 unit is always a great pick for sunset lovers, as the coming up and the going down of the sunset is breathtakingly beautiful to watch from the balcony! It was a pleasure hosting you, and we anticipate your next beach vacation with us! Sincerely, Benchmark Management

10/10 Excellent

Catharine L.

Liked: Cleanliness
Beautiful views
Amazing location! Private beach between Seaside and Rosemary. Easy access to beach with beautiful views. Very clean and had everything we needed.
Stayed 4 nights in May 2022
Response from VrboOwner on Jul 19, 2023
Catharine, We're so thrilled to hear you had a great time with us at this lovely Seacrest condo! Thank you greatly for taking the time to share your glowing review. We couldn't agree more with what you said about this unit. The beautiful views, convenient location to shops and restaurants, easy beach access, and inviting, updated interior, this condo is a great choice for a great beach getaway! We hope to see you again soon! Sincerely, Benchmark Management

8/10 Good

Miranda N.

Liked: Cleanliness
Great location
We had a great stay! The Mistral is in a great location, right in the beach and nestled between Rosemary Beach and Seaside. My only complaint is the bushes off the back porch could use a trim. You can’t see much of the beach from the porch because the bushes are overgrown. But overall, a great stay!
Stayed 3 nights in Aug 2021
Response from VrboOwner on Jul 19, 2023
Hi Miranda, Thank you for sharing your feedback on Mistral Condos. We were happy to have you and are so grateful for your response. we have passed on your comments on the bushes off the back porch, which seems to be an easy fix and request. If at any time you are staying with us and there is something we can do to make your stay better please let us know. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

10/10 Excellent

Jason M.

Liked: Cleanliness
Vacation 2021
Excellent place to stay, the unit was very clean and we had no issues while we was there.
Stayed 7 nights in Jul 2021
Response from VrboOwner on Jul 19, 2023
Hi Jason, Thank you for sharing your feedback on the Mistral condo. We were so happy to have you and are so grateful for your response. We do our best every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

8/10 Good

Tricia P.

Liked: Cleanliness
Pleasant
Location was great! Wish the bushes didn’t hide the beach but a great view of the water. This condo could use some updating (bathroom for sure), add & replace hooks for towels & such. Overall good place to stay.
Stayed 3 nights in May 2021
Response from VrboOwner on Jul 19, 2023
Hi Tricia, Thank you so much for taking the time to share your experience. We value your feedback! We are pleased to hear that the property was to your liking and it suited your needs well. I will pass along the suggestions for the bushes and the updates to the bathroom. We hope to have you come stay with us again soon! Sincerely, Benchmark Management

10/10 Excellent

Verified traveler

Liked: Cleanliness
Thank you!
We had a great stay! My only advice would be to have a few more utensils/cooking items like measuring cups and spoons and some plastic drinking cups (instead of only glass ones). But otherwise, everything was great. Thank you!
Stayed 4 nights in Oct 2020
Response from VrboOwner on Jul 19, 2023
Thank you so much for your feedback! We are so glad that you enjoyed your stay in Mistral 6! We will pass the recommendations about the utensils and kitchenware along to the correct department for review. Mistral 6 is certainly a great unit, we hope that you'll stay here again! Thank you, Benchmark Management.

10/10 Excellent

Kayla F.

Liked: Cleanliness
Great stay, convenient location!
We loved this condo. Everything was clean and we had plenty of room for our family of 5. The property management company made things easy when the dryer lent filter broke. We had a new one in a couple hours. The location was perfect and we loved the convenience to the beach. Made it really easy to enjoy our beach stay with our little ones. Beds were very comfortable. Wish it had a hair dryer and some of the wall outlets did not hold the plugs well, but other than that, it was perfect.
Stayed 7 nights in Jun 2019

10/10 Excellent

Alfred W.

Good
Top of coffee table is 1/4 inch thick glass and flexes with any pressure. It should be 3/8 inch thick. If a child or drunk adult should stumble into it and get cut, it won't be pretty. It's a lawsuit waiting to happen. Coffee tables are cheap; replace it! Also, there should be anti-skid strips in the bath tub to prevent slips or falls. A grab bar would be helpful too!
Stayed 3 nights in Jan 2019

10/10 Excellent

Sara W.

Great!
Nice condo did need some maintenance like sliding door fixed and sand cleaned out of dryer. But overall nice place.
Stayed 7 nights in Jul 2018

8/10 Good

Marlene W.

Great view of the Gulf
Enjoyed another relaxing week on the Gulf. Bed was comfortable and great water pressure! The location provided easy access to 30A for restaurants and shopping (We walked to Alys Beach, but Rosemary was too far to walk.) Loved meals on the deck (the furniture looked freshly painted.) Fitbit logged lots of flights of stairs on the beach access. The ATT coverage was a bit weak in the condo, but was able to call from the parking lot side and we did have good WiFi for communication. We had nice neighbors in the next condo.
Stayed 4 nights in May 2018

8/10 Good

Liz W., Fayetteville, AR

Great views, quiet beach
Three girlfriends and I went over Spring Break to enjoy a quiet beach vacation away from our jobs. Last year, we stayed in the unit next door; we knew we loved the area, so we decided to book again. The Good Quiet beach: This complex doesn't have many units, and it is surrounded by houses or other small units, so there were very few people around us. The beach and water were breathtaking. Just like the pictures, the water was the most perfect color blue. The beach is well maintained and clean. Kitchen: There are plenty of appliances, glasses, and cooking ware to get you through a week at the beach. Everything was clean and functioned well: microwave, dishwasher, blender, stove, etc. The bar/bar stools were nice to gather around in the kitchen. Master bedroom: The bed was super comfortable, and there was plenty of space in the closet and the side tables to store everything that we needed. Area: You're located right between Alys/Rosemary Beach and Seaside. You could easily walk to Alys, but you'll need to rent a bike or drive to Seaside. If you don't mind driving to lunch/dinner while you're on vacation, this is a great spot; however, if you'd rather walk everywhere, you may want to be closer to either community. It just seems more difficult to actually be waterfront in those areas. Needs Improvement Patio Furniture: There were only three chairs when we stayed, and the rust on the chairs and table was not only unsightly but very dangerous. There was so much rust that we had to put shoes on just to be on the patio. Also, there was quite a bit of rust outside the back door along the door frame. The welcome mat outside the back door didn't have a good grip to it, and one of the girls slipped and fell on her way out of the back door, so be careful! Landscaping: The hedges outside of the patio were pretty high; they came up over the railing that you can see in the picture. They obstructed some of our waterfront view. Master bedroom TV: I couldn't get the TV in the master to display any channels. It only had a wifi router attached to it. There was a Roku in the living room but not one in the back bedroom. It would have been nice so we could watch something separately. Overall, it was a good week, and I would book again!
Stayed 4 nights in Mar 2018

10/10 Excellent

Thomas S.

Very nice place to vacation!
Had a great time relaxing over the Christmas holidays. This place was just steps down to the beach. Loved cracking the door and hearing the ocean all day and night! Up to date unit and nice accommodations. Garrett was very accommodating in letting us get in a few hours prior to 4pm. This was greatly appreciated. Would most definitely choose this for another get away!!!
Stayed 5 nights in Dec 2017

10/10 Excellent

Sharon S., Altanta, Georgia, USA

A Great Place Right on the Beach
This condo was a great place to stay right on the beach. This ground floor unit allows you to walk out the back patio door, and down the steps directly into the sand! The bed was very comfortable, and the shower had great water pressure. The TV and DVD player was easy to figure out even for a non-techie like myself! I could hear the sound of the waves as I fell asleep and woke up. The great back patio allowed me to eat my breakfast and enjoy the view of the ocean!
Stayed 4 nights in Nov 2017