Parque Sierra Vacations from $1,147

We've spent 1 night at the hotel and appreciated the comfy bed and pillows, and luggage storage option in the lobby. It was a bit weird the bathroom setup: sink in the main area and shower and toilet only having non-transparent glass walls, but fine for 1 night.

Probably the worst bed I have ever slept in — it was actually more comfortable to sleep on the floor. My whole family was surprised at how hard the beds were. Unfortunately, we also all suffered from food poisoning on the first day after eating at the restaurant and were very sick by the time we returned home. On a positive note, some of the staff were brilliant. They even sent me a piece of an amazing cheesecake for my birthday and were generally very helpful, although a couple of staff members had a poor attitude. Other than that, the hotel itself is beautiful. However, my last stay was nicer for some reason — the rooms were prettier, and the beds were better. When I asked, I was told that the beds had been changed since my last visit. The location is spectacular, and the lobby and small garden terrace are lovely. The tea and desserts are fantastic, but the main food could be better, especially for a Michelin guide restaurant.

Easy access to nearby shops and restaurants. Right on gran via. The convenience cannot be understated.

From check in to check out, our stay was wonderful. Pleasant staff, clean rooms, choice at breakfast was amazing. Pool area an added bonus. Highly recommend.

Very good location and nice clean room