Passopisciaro Vacations from $639

Overall great stay. Spacious room with great view. Staff was friendly and helpful

Nice room with surprise second floor snug. Location was remote, more than expected, with roads/streets not pedestrian friendly. Gym very well equipped, but cannot see why not open earlier or later than 7:30am to 7:30pm. A/C turned off overnight and so too hot in the morning. Restaurant limited in choice of foods, but free shuttle to Oritigia is good. Needed to eat out on most nights and not always preferable. Appeared to be staff limited, with people not available at pool bar or Gym/Spa at all times. Check out was just transactional.

Fantastic hotel. Fantastic location. Extremely limited menu if you don't eat fish. Two Michelin starred restaurants. Both offered tasting menus only at a cost of 200 Euros per diner. The vegetarian menu was too many courses (you would need a large appetite). The second restaurant had nine courses and the majority were fish. The third restaurant offered a varied menu of fish with one meat dish. Hence we ate in the restaurants one night only. If you are happy with the above criteria I am sure they are excellent! But it did not work for us.

I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place.

We enjoyed our stay here. Room was good although our shower was quite dated/small. Hotel and staff were very good as was the food.