Condo, Multiple Beds, Balcony, Ocean View (#304) | Pool
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Reviews of Emerald Isle by Southern Vacation Rentals

4 out of 5
Emerald Isle by Southern Vacation Rentals
22 Via De Luna Drive, Pensacola Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Megan

Traveled with family
Liked: Cleanliness
Nice place!
Everything was nice. Only thing i can say is the unit I stayed in was very pretty but the beds were not that comfortable. For the price i paid for the stay and the quality of the mattress was not great. Getting in was a headache had to call the 1800 number for help a lot of people were stuck at the gate because some issue on getting in.
Stayed 2 nights in Apr 2024
Response from Raju on May 8, 2024
Thank you so much for taking the time to share you experience with us and that you enjoyed your stay over the holidays. We work hard to make our guests happy and appreciate your comments and it is is feedback like this that we learn from and use to improve our services We are so glad you enjoyed the beauty and location of the cabin and we hope to see you again real soon!

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Likes The view, pool and beach were awesome. Room was very nice and clean. Great location as easy parking. Dislikes People smoked on there balcony’s so it made it tough to enjoy sitting outside on our balcony. Would be better if vacation rental place gave check in information earlier than day of check in. We were out of cell phone reception for most of the day and it made it stressful trying to get into the resort at midnight. Would be nice to have a starter pack of coffee in room for first morning. Not a big deal but would have been nice and appreciated Overall stay was very good and would stay there again.
Stayed 4 nights in Oct 2023
Response from Michael C. on Oct 5, 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

8/10 Good

LaRayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Needs updated
Stayed 7 nights in Aug 2023
Response from Michael C. on Oct 5, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Jonathan David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice gated area. Beautiful views. Will definitely stay here again!
Stayed 3 nights in Mar 2023
Response from Michael C. on Mar 13, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!