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Reviews of Holiday Inn Express Perth, an IHG Hotel

3 out of 5
Holiday Inn Express Perth, an IHG Hotel
200 Dunkeld Road, Inveralmond House/200, Perth, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 904 reviews" "
Rating 8 - Good. 303 out of 904 reviews" "
Rating 6 - Okay. 80 out of 904 reviews" "
Rating 4 - Poor. 17 out of 904 reviews" "
Rating 2 - Terrible. 8 out of 904 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
After a recent stay I was a bit more disappointed. A 3 night week-end stay I found a note on both days on unforeseen circumstances room service not available, no problem but it was not explained about beverages available in diner area. I bought my own milk, Maybe a small cooler pouch would be good in all hotels. Appreciate that staff were pushed to their limit. In my case both breakfast's was a sausage, no fluffy scrambled egg ,or bacon available. Problems with room heater, they had to bring a blow fan! Always difficult to locate eye with Sat Nav! A larger sign both at the main roundabout and leading to the restaurant/ pub that you have to pass to access the car park.
Stayed 3 nights in Apr 2024
Response from Hotel Operations Manager on Apr 16, 2024
Anne, thanks for taking the time to leave a review.See you soon!Take care, Patrick -

8/10 Good

Susan, Debary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from - Hotel Operations Manager on Apr 16, 2024
Susan, we're grateful for the lovely feedback.Safe travels and see you again soon!Best wishes, David

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Apr 2024
Response from Hotel Operations Manager on Apr 10, 2024
Thanks so much for your top marks!All the best, Lucy -

10/10 Excellent

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, easy to get to, friendly staff and excellent breakfast.
Stayed 2 nights in Mar 2024
Response from Hotel Operations Manager on Mar 25, 2024
Fraser, thanks so much for your lovely review.All the best, David -

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Hotel Operations Manager on Mar 21, 2024
Thanks for the kind review, Vicki.All the best, David

8/10 Good

LACHLAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location. Breakfast ok, Bread and rolls very poor quality. These items should be sourced locally,fresh daily.
Stayed 1 night in Mar 2024
Response from HOM on Mar 4, 2024
Hi LACHLAN, thanks for the review. Thank you for letting us know about the breakfast. Your feedback helps us do better. All the best, David - Hotel Operations Manager.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues at check in ,very pleasant and informative staff Would happily return here
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on Feb 14, 2024
Peter, your lovely feedback is welcomed!Take care, David -

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property was just where we wanted to be and although it was very busy the staff seemed to cope very well
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on Feb 14, 2024
Thanks for your positive comments, Harry.We hope to see you again soon!Take care, David -

10/10 Excellent

Mrs M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on Feb 6, 2024
Thanks for your kind words, MRS M/All the best, David -

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stst
The staff in particular were lovely!
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on Jan 23, 2024
Wow, 10/10! Thanks so much, Melinda.Best wishes, David -

10/10 Excellent

Petru, West Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Jan 15, 2024
Thanks for your amazing review, Petru,.All the best, David

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness, your staff were very welcoming and very helpful at breakfast time, they were polite and well-mannered at all times and the chamber maids were very diligent in all of our room tasks. We wouldn't hesitate in coming back again.
Stayed 3 nights in Jan 2024
Response from Hotel Operations Manager on Jan 9, 2024
Thanks for your top marks, Ruth.See you soon!All the best, David -

10/10 Excellent

Janette

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Curling weekend
Excellent accommodation in bedroom and excellent breakfast which was included in a reasonable rate. Staff at reception and in dining room exceptionally pleasant. Absolutely no complaints.
Stayed 2 nights in Jan 2024
Response from HOM on Jan 8, 2024
Thanks for the 10/10 rating, Janette. Thanks for the positive feedback and we hope to welcome you back soon. All the best, David - Hotel Operations Manager.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HOM on Jan 8, 2024
Thanks for the 10/10 rating, Roger. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
This was our second stay at the Perth hotel. We contacted the receptionist to say we would be arriving late due to the weather and we were met by a very friendly lady. Fantastic, felt very welcome by all of the staff. Room very clean, spacious and everything was in good working order. I had requested an item for the shower and was very happy that the hotel had provided it for me. Hotel was very quiet, great nights sleep and comfy beds. Breakfast was busy but well catered for, lots of clean tables. Food was hot and very tasty. There was not one thing I could fault, this is a very well run hotel and it's always great to see happy team members that genuinely like to chat to you. Thank you.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Jan 4, 2024
Wow, 5/5! Thanks for your top marks, Jonathan.See you soon.All the best, David -

10/10 Excellent

Miriam

Stayed 1 night in Dec 2023
Response from HOM on Jan 2, 2024
Thanks for the 10/10 rating, Miriam. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a night stop off on journey north so perfect as just off the main road. It was great value and room was adequate for what we needed and for what we paid especially Including breakfast is also great.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Jan 15, 2024
Thanks for your perfect rating, Beverley!All the best, David -

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stop over
All staff friendly, cheerful and helpful. Dogs made extremely welcome with wee blanket and water bowl. Would definitely stay again and highly recommend
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 29, 2023
Sue, thanks for the amazing rating. All the best, David -

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 29, 2023
Derrick, your lovely feedback is welcomed!All the best, David -

6/10 Okay

Ashutosh

Traveled with family
Stayed for just one night, breakfast had very limited options for vegetarian and need improvements.
Stayed 1 night in Dec 2023
Response from David - Hotel Operations Manager on Dec 27, 2023
Ashutosh, thanks for your review.Please speak to a member of the team on your next visit, the only items that aren't vegetarian are the bacon and sausages, though we have veggie sausages we can cook to order for you.We hope you visit us again soon.Best wishes

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
An enjoyable stay. Pleasant staff and a good breakfast.
Stayed 1 night in Dec 2023
Response from - Hotel Operations Manager on Dec 29, 2023
Sandy, thanks for sharing your experience at our hotel.Best wishes, David

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome and friendly, very clean warm inviting hotel
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 29, 2023
David, we're over the moon to see your review.Best wishes, David -

10/10 Excellent

Adrienne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stopover.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 29, 2023
Thanks for the perfect rating, Adrienne.Best wishes, David -

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 29, 2023
We appreciate your feedback, Kevin.Best wishes, David -

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from - Hotel Operations Manager on Dec 22, 2023
Christopher, we're over the moon to see your review.We can't wait for you to visit us again.All the best, David

10/10 Excellent

Caronne

Stayed 1 night in Dec 2023
Response from HOM on Dec 19, 2023
Thanks for the 10/10 rating, Caronne. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give perth a go
Stayed 1 night in Dec 2023
Response from HOM on Dec 19, 2023
Thanks for the perfect rating, Graham. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really lovely and staff couldn’t be more helpful.
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 4, 2023
Kerry, thanks for reviewing your recent stay. We hope to welcome you back again soon.All the best, David -

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable spacious room. Pleasnt staff. Breakfast OK, pretty much what you'd expect from a budget hotel.
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 5, 2023
Thanks so much for your top marks, Steven!Take care, David -

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cut above other budget hotels. Comfy room let down by a 30-33dB boiler room hum (room 105). Nice breakfast and friendly staff and the bar is reasonable too
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 4, 2023
Alan, thanks for taking the time to leave a review.All the best, David -

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from - Hotel Operations Manager on Dec 4, 2023
We appreciate your kind words, Muriel.We hope to welcome you back again soon.All the best, David

10/10 Excellent

M

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Nov 14, 2023
M, thanks for your fab feedback.Best wishes, David

10/10 Excellent

Anne

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Nov 14, 2023
Thanks for your 10/10 rating, Anne!Best wishes, David.

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from HOM on Nov 13, 2023
Thanks for the perfect rating, James. We hope to welcome you back and All the best, David - Hotel Operations Manager.

8/10 Good

Carol

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Nov 7, 2023
Thanks so much for your lovely review, Carol.See you soon.Best wishes, David

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy group of lads next door was reported to reception. not the inn's fault.
Stayed 1 night in Oct 2023
Response from HOM on Oct 23, 2023
Ann, thanks for the amazing rating. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, David - Hotel Operations Manager.

10/10 Excellent

Andrew

Traveled with family and small children
All good
Stayed 1 night in Oct 2023
Response from Hotel Operations Manager on Oct 18, 2023
Andrew, thanks so much for your top marks.See you soon.Best wishes, David

4/10 Poor

Christina

Stayed 1 night in Oct 2023
Response from Hotel Operations Manager on Nov 7, 2023
We appreciate your feedback, Christina.We are sorry to see your stay wasn't 5/5. Please know our team are available to fix any issues you experience during your stay. All the best, David -

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, easy parking, clean and friendly staff.
Stayed 6 nights in Oct 2023
Response from - Hotel Operations Manager on Oct 16, 2023
David, thanks for your review.All the best, David

8/10 Good

Bernard

Stayed 1 night in Oct 2023
Response from Hotel Operations Manager on Oct 9, 2023
Thanks for your review.See you soon.Best wishes, David

10/10 Excellent

Eric

Stayed 2 nights in Sep 2023
Response from Hotel Operations Manager on Oct 4, 2023
Eric, thanks for the charming review.All the best, David -

10/10 Excellent

Graeme

Stayed 1 night in Sep 2023
Response from Hotel Operations Manager on Oct 4, 2023
Thanks for the kind review, Graeme.All the best, David -

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Was okay. Friendly staff
Stayed 1 night in Sep 2023
Response from HOM on Oct 2, 2023
Thanks for the perfect rating, Azra. We hope to see you soon and All the best, David - Hotel Operations Manager.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HOM on Oct 2, 2023
Thanks for the 5/5 rating, Sandra. We hope to see you again and All the best, David - Hotel Operations Manager.

8/10 Good

Audrey

Stayed 1 night in Sep 2023
Response from Hotel Operations Manager on Oct 16, 2023
Audrey, thanks for the amazing rating. We hope to see you again soon!All the best, David -

10/10 Excellent

Archie

Stayed 1 night in Sep 2023
Response from HOM on Sep 25, 2023
Archie, thanks for your review of our hotel. Thanks for the perfect rating and we hope to see you soon. All the best, David - Hotel Operations Manager.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice there’s a pub just outside of the hotel that is great. Easy to get to from the highway. Breakfast was great.
Stayed 1 night in Sep 2023
Response from HOM on Sep 25, 2023
Wow, 5-stars! Thanks so much, William. We hope to welcome you back soon and All the best, David - Hotel Operations Manager.

10/10 Excellent

Maxwell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find entrance could do with better signage
Stayed 1 night in Sep 2023
Response from HOM on Sep 19, 2023
Wow, 5-stars! Thanks so much, Maxwell. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Excellent

Ian, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Holiday Inn Expresses are of consistently good quality and this was no exception. The only thing this one lacked was aircon in the rooms but with cooler weather and an open window this was not a problem. Staff are attentive, friendly and competent; breakfasts are consistently good and rooms neatly presented and clean; beds comfortable and with little noise and parking closeby on-site. High quality for the reasonable price.
Stayed 2 nights in Sep 2023
Response from Hotel Operations Manager on Sep 14, 2023
Thanks for the 5/5 rating, Ian.We appreciate your kind words about our team. We'll let them know how satisfied you were with their service. We look forward to seeing you again soon.All the best, David -

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HOM on Sep 11, 2023
Hi, thanks for the amazing rating. We hope to welcome you back and All the best, David - Hotel Operations Manager.