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Reviews of The Scottsdale Plaza Resort & Villas

4 out of 5
The Scottsdale Plaza Resort & Villas
7200 N Scottsdale Rd, Paradise Valley, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1381 out of 2043 reviews" "
Rating 8 - Good. 400 out of 2043 reviews" "
Rating 6 - Okay. 152 out of 2043 reviews" "
Rating 4 - Poor. 70 out of 2043 reviews" "
Rating 2 - Terrible. 40 out of 2043 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing but positives about this property, the pools, the free shuttle, the beautifully appointed room. The plaza hotel was a fantastic experience for me, I will be back sooner than later.
Stayed 4 nights in Apr 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time; but got chafed resort fees and they only clean my room 1 1/2 day? Not sure why one is charged w no house keeping service. One day I had so much trash I had to take it out my self. Otherwise everything was good.
Stayed 6 nights in Apr 2024

10/10 Excellent

Mia

Stayed 1 night in Apr 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property and helpful staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay!
Stayed 1 night in Apr 2024
Response from Emily on Apr 26, 2024
Sara, thank you for your wonderful feedback following your recent stay at The Scottsdale Plaza Resort & Villas. We would love to have you return to our resort any time you are traveling to the Scottsdale area in the future.

8/10 Good

Sharon, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean. Only stayed one night. Did not have an opportunity to see or use the amenities. Appreciated the free parking.
Stayed 1 night in Apr 2024
Response from Emily on Apr 24, 2024
Sharon, thank you for choosing The Scottsdale Plaza Resort & Villas as your one-night getaway destination. We would love to have you return in the future for a longer stay so that you can experience our amenities and activities provided at the resort.

10/10 Excellent

Lulu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The lady at the front desk upgraded us to a very spacious room. I will definitely stay again at this resort. The only thing I did not like is there are no elevators to go the 2nd floor. But when you check in they offer to help you if you have heavy luggage.
Stayed 2 nights in Mar 2024
Response from Emily on Apr 22, 2024
Lulu, thank you for sharing your review of your experience while staying at The Scottsdale Plaza Resort & Villas. We would love to have you stay at our resort any time you are traveling to Scottsdale in the future.

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Apr 2024
Response from Emily on Apr 22, 2024
Jackson, thank you for staying at The Scottsdale Plaza Resort & Villas. We are happy to hear that you enjoyed your recent stay at our resort. We would love to have you stay at our resort any time you are looking for a place to stay in Scottsdale.

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous. The room, the pools, the grounds, everything!
Stayed 3 nights in Apr 2024
Response from Emily on Apr 22, 2024
Kerri, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas during your recent getaway in Scottsdale. We invite you to return to our resort any time you are looking to relax while in Scottsdale.

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at the Scottsdale Plaza and it will not be our last! Great property, excellent food, and wonderful customer service! Special thanks to Cal, who was always smiling, helping, and checking in on guests (and seemed to work morning, noon and night!) Also to Barb who took great care of us out at the pool, and our shuttle bus driver (from Indiana), who made great conversation on our trip to and from Old Town. Thank you for a wonderful few days!
Stayed 3 nights in Apr 2024
Response from Emily on Apr 22, 2024
Bethany, thank you for being a loyal guest of The Scottsdale Plaza Resort & Villas. I will share you feedback and recognition of specific staff members with the resort staff so that we can continue to provide excellent service.

10/10 Excellent

Traci, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emily on Apr 22, 2024
Traci, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will be back!
Stayed 6 nights in Apr 2024
Response from Emily on Apr 19, 2024
Rodney, we cannot wait to have you return to The Scottsdale Plaza Resort & Villas in the future. Thank you for staying at our resort and sharing your review of your recent stay.

10/10 Excellent

Magdalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean great customer service and delicious breakfast
Stayed 1 night in Apr 2024
Response from Emily on Apr 17, 2024
Magdalena, thank you for taking the time to provide your post-stay review of your recent stay at The Scottsdale Plaza Resort & Villas. During your future getaways to Scottsdale we would love to see you return to our resort.

10/10 Excellent

Michael Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and spacious
Stayed 3 nights in Apr 2024
Response from Emily on Apr 17, 2024
Michael, thank you for sharing your review following your recent stay. We cannot wait to have you stay at The Scottsdale Plaza Resort & Villas any time you are traveling to Arizona.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
The size
Stayed 2 nights in Apr 2024
Response from Emily on Apr 17, 2024
Johnny, thank you for staying at The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Wonderful service
Stayed 1 night in Apr 2024
Response from Emily on Apr 15, 2024
Denise, thank you for choosing The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property wish I would have known earlier
Stayed 1 night in Apr 2024
Response from Emily on Apr 15, 2024
Lena, thank you for choosing The Scottsdale Plaza Resort & Villas. We cannot wait to have you stay at our resort the next time you are traveling to the surrounding area.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and right on the courtyard with a beautiful view. Really like the proximity of being a couple miles out of the hustle and bustle. Parking was great. The restaurant and staff were wonderful!
Stayed 2 nights in Apr 2024
Response from Emily on Apr 15, 2024
Terry, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas during your recent trip to the surrounding area. We look forward to hosting you at our resort then next time you are traveling to Arizona.

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the property is very well maintained. Staff super friendly.
Stayed 1 night in Apr 2024
Response from Emily on Apr 15, 2024
Jennifer, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We appreciate your kind feedback following your recent stay at our resort and would love to see you return in the the future.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Emily on Apr 12, 2024
Thank you for staying at The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property that has gone through an upgrade. The property is huge and it took me an extra 15 minutes to get oriented and figure out where my room was relative to parking. Staff was very helpful. They upgraded me to a suite by the pool. Room was clean and spacious. I would definitely return.
Stayed 1 night in Apr 2024
Response from Emily on Apr 12, 2024
Timothy, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We would love to have you return to our resort any time you are looking to get away for some relaxation.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed and more. Staff was excellent.
Stayed 4 nights in Apr 2024
Response from Emily on Apr 10, 2024
David, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We would love to have your return to our resort any time you are visiting Scottsdale.

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location resort and staff
Stayed 4 nights in Apr 2024
Response from Emily on Apr 12, 2024
Jeffrey, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We would love to host you at our resort any time you are traveling to Scottsdale in the future.

4/10 Poor

kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not at all accommodating.
Stayed 3 nights in Apr 2024
Response from Emily on Apr 12, 2024
Kristen, I apologize that your experience with our staff did not meet your expectations, nor ours, during your most recent stay. I will share your feedback with our staff so that we can improve the standard of service provided to our guests.

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property. Easy to get in and out. Really interesting 2 story room which we loved. Very very well maintained, clean and would absolutely stay again
Stayed 1 night in Apr 2024
Response from Emily on Apr 12, 2024
Theresa, we would love to have you stay at The Scottsdale Plaza Resort & Villas any time you are looking for a quick little getaway. Thank you for sharing your review of our resort.

4/10 Poor

Mary ellen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was tiny, no good restaurant. Water refill stations were filthy. Not many people there so when I asked for my Expedia upgrade staff said nothing available for us on a midweek stay. It was clearly a lie. I know I had overpaid for the room and they obviously didn’t care about the customer experience. Could of easily given us a villa. Going back again to same area this week and will definitely not book. Sorry but did not feel welcomed at all!
Stayed 2 nights in Apr 2024
Response from Emily on Apr 10, 2024
Mary Ellen, thank you for taking the time to provide your feedback following your recent stay at The Scottsdale Plaza Resort & Villas. I apologize that your recent experience with our accommodations and staff did not meet your expectations. I will share your comments with our staff so that they can be appropriately addressed.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities and excellent service, Definitely recommend.
Stayed 1 night in Apr 2024
Response from Emily on Apr 12, 2024
Greg, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We would love to have you stay at our resort any time you are traveling to Scottsdale in the future

10/10 Excellent

Kevin, Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a Villa. Very nice accomodations. Fireplace was a nice touch.
Stayed 1 night in Apr 2024
Response from Emily on Apr 8, 2024
Kevin, thank you for choosing The Scottsdale Plaza Resort & Villas. We would love to have you stay at our resort again the next time you are traveling to Scottsdale.

6/10 Okay

Jeffrey alan

Traveled with family
Liked: Property conditions & facilities
Property is very nice. Its a tad dated been buildt id say since 80s. But since then appears to have been remodeled recently.
Stayed 7 nights in Mar 2024
Response from Emily on Apr 8, 2024
Jeffrey, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. As we plan for our upcoming updates and improvements I will share your comments with our staff.

10/10 Excellent

Linda Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so over the top friendly Orlando dinner service. He just made our day by smiling. Barb out by the pool bartender. She was phenomenal Callie at front desk was the sweetest young thing ever. We will definitely return and I can't remember the name of the gentleman at the front bellhop He was just so charming
Stayed 5 nights in Mar 2024
Response from Emily on Apr 8, 2024
Linda, thank you for sharing the names of the staff members that made your stay such an outstanding and memorable experience. I will share your comments with our staff so that they can see how much our guests appreciate their level of service that they provide.

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet location, and convenient parking.
Stayed 3 nights in Apr 2024
Response from Emily on Apr 8, 2024
Shanna, thank you choosing to stay at The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time there! Beautiful property!
Stayed 3 nights in Mar 2024
Response from Emily on Apr 5, 2024
Jeff, thank you for choosing to stay at The Scottsdale Plaza Resort. We invite you to return to our resort any time you are looking for a getaway in the future.

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly property that is easy to get to old town and many other attractions. Loved the pool and the shuttle service. Room was large enough to accommodate our family of 5 - have it 4 stars because the hotel room itself could have used some updating.
Stayed 3 nights in Mar 2024
Response from Emily on Apr 5, 2024
Meredith, thank you for taking the time to share your review of your recent stay at The Scottsdale Plaza Resort & Villas. As we plan for our upcoming renovations and improvements we will take your comments into consideration.

10/10 Excellent

Samuel, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice staff. Good location.
Stayed 2 nights in Mar 2024
Response from Emily on Apr 5, 2024
Samuel, thank you for choosing to stay at The Scottsdale Plaza Resort. We invite you to return to our resort any time you are looking for a getaway in the future.

8/10 Good

Karen

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from Emily on Apr 5, 2024
Karen, thank you for staying at The Scottsdale Plaza Resort & Villas.

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tho it was my second time staying time, but thinking it was a nice place for my family an I. I will not be staying there to the nature or allowing under age drinking to be tolerated. Security didn’t escort or ask the young men to leave after fighting with each other in front of my kids an other families.
Stayed 2 nights in Mar 2024
Response from Emily on Apr 3, 2024
Eric, thank you for sharing your feedback following your recent stay. I apologize for this event you witnessed while staying at The Scottsdale Plaza Resort & Villas. I have shared your comments with our Director of Security and our Director of Food & Beverage so that it can be properly addressed in the future.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the grounds around the Plaza Resort, the manicured desert landscaping, tennis and pickleball courts, several pools, and view of Camelback Mountain! This was our fourth time staying at the Plaza and we will be back.
Stayed 7 nights in Mar 2024
Response from Emily on Apr 1, 2024
Craig, thank you for staying at The Scottsdale Plaza Resort & Villas. We are happy that you enjoyed your time at our resort and cannot wait to have you return to our beautiful property the next time you are traveling to Scottsdale.

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Great for kids, too!
Stayed 4 nights in Mar 2024
Response from Emily on Apr 1, 2024
Bridget, thank you for choosing The Scottsdale Plaza Resort & Villas. We would love to have you and your family at our resort any time you are traveling to Scottsdale.

10/10 Excellent

Tracey, Dublin

Stayed 1 night in Mar 2024
Response from Emily on Apr 22, 2024
Tracey, thank you for choosing The Scottsdale Plaza Resort & Villas.

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, multiple pools a plus.
Stayed 5 nights in Mar 2024
Response from Emily on Apr 17, 2024
Frankie, thank you for sharing your feedback on your recent stay at our beautiful resort. We cannot wait to have you stay at The Scottsdale Plaza Resort & Villas any time you are traveling to Scottsdale in the future.

8/10 Good

Halle Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip that was very nice!
Stayed 2 nights in Mar 2024
Response from Emily on Apr 1, 2024
Thank you for choosing The Scottsdale Plaza Resort & Villas.

8/10 Good

mark

Stayed 3 nights in Feb 2024
Response from Emily on Apr 22, 2024
Mark, thank you for choosing The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The many pools, tennis courts, and excellent dining options at the resort make it so that you don’t need to ever leave the resort at all - the service was great, and there was careful and meticulous landscaping all over. The bed in the room was quite firm, so those looking for a soft, pillowy, dreamy bed may want to look elsewhere. But all in all, I would definitely stay here again in the future!
Stayed 4 nights in Mar 2024
Response from Emily on Apr 1, 2024
Allison, thank you for choosing to share your feedback following your recent experience at The Scottsdale Plaza Resort & Villas. We would love to host you at our resort any time you are looking for a getaway in the future.

8/10 Good

CORINNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice property. Staff was friendly. Will be staying again.
Stayed 1 night in Mar 2024
Response from Emily on Apr 1, 2024
Corinna, thank you for choosing to share your feedback following your recent experience at The Scottsdale Plaza Resort & Villas. We would love to host you at our resort any time you are looking for a getaway in the future.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were are definitely in need of a renovation but they do offer a good amount of space. The property is lovely, pool is fantastic and the resort is in a convenient area. Will definitely return!
Stayed 5 nights in Mar 2024
Response from Emily on Apr 1, 2024
Rebecca, thank you for sharing your feedback following your recent stay. We will take your comments into consideration while we plan for upcoming updates and improvements.

10/10 Excellent

Cari K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Mar 2024
Response from Emily on Apr 1, 2024
Thank you for choosing The Scottsdale Plaza Resort & Villas.

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this resort are fabulous!
Response from Emily on Apr 1, 2024
Douglas, thank you for staying at The Scottsdale Plaza Resort & Villas. We are happy that you enjoyed your time at our resort and cannot wait to have you return to our beautiful property the next time you are traveling to Scottsdale.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024
Response from Emily on Apr 1, 2024
Thank you for choosing The Scottsdale Plaza Resort & Villas.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Close to downtown Scottsdale. Very walkable around the property. Food options were very good and the hot tub was amazing.
Stayed 3 nights in Mar 2024
Response from Emily on Apr 1, 2024
Robert, thank you for staying at The Scottsdale Plaza Resort & Villas. We are happy that you enjoyed your time at our resort and cannot wait to have you return to our beautiful property the next time you are traveling to Scottsdale.

4/10 Poor

Arpit

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Mar 2024
Response from Emily on Apr 1, 2024
Thank you for choosing The Scottsdale Plaza Resort & Villas.