“Despite the room being clean, comfortable beds and pillows: check in was 3 pm ( we arrived 3:30 pm) however we did not get our room or access to services such as the pool until 4:45 pm when we finally got our room.
Yea, that is correct from when we went to the counter and filled out the forms we had to wait over an hour to get access to our room.
This is a large hotel so the simple task of streaming check in should have been a lot better.”
“Despite the room being clean, comfortable beds and pillows: check in was 3 pm ( we arrived 3:30 pm) however we did not get our room or access to services such as the pool until 4:45 pm when we finally got our room.
Yea, that is correct from when we went to the counter and filled out the forms we had to wait over an hour to get access to our room.
This is a large hotel so the simple task of streaming check in should have been a lot better.”
Tammy