Plaza Espana Tours

Very good place to be, good price/benefit, staff very friendly, the issue is the communication that they send too much messages, and it is hard to read, you want to get in and go insight, but, in the end the make the best effort to accommodate and they really are friendly.

The room was very clean, however housekeeping wasn’t always consistent. Forgot to replace the nepresso caps sometimes and drinking classes. The check in staff and concierge very excellent. I prefer to stay in the Palacio part of the hotel the restaurant there is very pretty. The rooms are spacious great tub bidet and showers. The only complaint was one night we sat at the bar for 20 min and were not even acknowledged nor ask what drinks we like. We left to Four Season which was a short walk

Casa Lucia is tucked away on a lovely, quiet street, offering an atmosphere of refined calm. The hotel has an old-fashioned sense of luxury and service — the kind of five-star experience you’d find 20 years ago, in the best possible way. The staff were consistently friendly and helpful, and the gym was excellent — far better than what you usually find in a boutique hotel. The only downside was the oddly shaped, very small shower, which didn’t match the otherwise spacious comfort of the room. Still, Casa Lucia is a wonderful place to stay for anyone who appreciates classic elegance and genuine hospitality.