Polotitlán Vacations from $868

Great small hotel. Very nicely decorated. Hosts were very friendly and nice.

Excellent place. Very nice people. Great spa and massages.

Best location , great staff and beautiful property

Desde que llegué a este lugar los botones me atendieron de lo mejor, pero una las muchachas del personal de resección fue muy grosera conmigo me quiso intimidar con sus precios como diciéndome que no podía pagar para hospedarme fue un punto muy malo para este lugar si bien me acuerdo su nombre es Alva pero bueno al final me hospedé porque hubo otra señorita que me atendió al máximo, creo que deberían de dejar saber a su personal que ellos no son los dueños del lugar y ser más profesionales, tratar mejor a las personas

Wonderful experience and would stay here again! Conveniently located in the center of Old Town and a block away from el Jardin. So many bars, restaurants and shops to explore in the surrounding area. However, rooftop restaurant at 1810 is fabulous with it's view of the city and St Michael's - was a magical experience for us on our first night. Food and service were outstanding. Check-in was a breeze and staff was friendly and made an effort to call us by our name while we were there. Room was quiet (we had Room 101). It had a large bathroom, shower and plenty of towels, washcloths, soap, shampoo and lotion. Bed was a king size and was very comfortable - felt like home -- and the pillows were a delight. Room had a writing desk, coffee service and seating area in front of a TV mounted over a fireplace. Staff was very accommodating when we had to ask for a bit of a late check out (about one hour later) even though we left on Friday and it was a busy weekend for them. Hotel provided car service that picked us up at the BJX airport in Silao which was great -- less headaches than taking a taxi for an 1-1/2 hour drive. Breakfast was included with our stay and was a delight - large selection of made-to-order entrees and great French-press coffee. Very attentive service! Bell service was great; met us about a half-block from the hotel (since the hotel is on a walking street) and carried our bags to our room when we checked in; did the reverse when we checked out.