Front of property

Reviews of Hotel Isla Rey Jorge

3 out of 5
Hotel Isla Rey Jorge
21 de Mayo 1243, Punta Arenas, Magallanes

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 48 reviews" "
Rating 8 - Good. 18 out of 48 reviews" "
Rating 6 - Okay. 11 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm room!!
Stayed 2 nights in Mar 2024

4/10 Poor

Eric

Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, amenities
The shower had very little pressure and the hot water was on and off. They fixed it somewhat on the last day of the stay. The overnight desk slept through our wake up call and didn't have coffee ready.
Stayed 4 nights in Feb 2024

8/10 Good

Zhiming

Disliked: Amenities
Good location and hospitable staff
Stayed 1 night in Jan 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who stayed up late for our check-in after midnight.
Stayed 1 night in Dec 2023

6/10 Okay

KUANGYU, Saratoga

Stayed 1 night in Dec 2023

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Traveled with partner
Liked: Amenities
We were treated very well here including provision of breakfast at 5:15 a.m. upon request (“no problem!”). We slept with windows open at night - quiet. The location is great for walking to restaurants, museum, travel agency (2 minutes from the agency that offers the penguin island tour). Excellent value.
Stayed 3 nights in Nov 2023

8/10 Good

Arun, Dubai

Liked: Cleanliness, staff & service
Nice small Hotels in Town centre pretty, close to beach, bus stand and multiple restaurant. Nice small room with hot water and wifi. Breakfast can be improved. Overall 4/5
Stayed 1 night in Nov 2023

8/10 Good

Jinny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to city center. Rather old building. Excellent staff and excellent breakfast!
Stayed 2 nights in Nov 2023

10/10 Excellent

kumru, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with remarkable character. There are a few minor issues but they are negligable indeed. The rooms, towels and sheets are very clean (some minute details need to be attended), the water pressure is wonderful, the reception staff, especially the older gentleman, are very helpful (one younger receptionist could not help me with a couple of my needs but next morning the older gentleman fixed everything gracefully). The breakfast is basic, diverse and satisfactory. The location of the hotel is brilliant. There are nice cafes and great restaurants within two bloc radius and the magellan strait is right there to admire. It is close to handcraft shops, regular stores and a couple of supermarkets. Highly recommend. Next time in Punta Arenas, I shall stay there.
Stayed 6 nights in Aug 2023

10/10 Excellent

youngju

Liked: Cleanliness
Hospitality..
Stayed 2 nights in May 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Isla Rey Jorge! Staff were very kind, room was clean, and the morning breakfast was just what we needed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Giuseppe, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Very vrry very friendly staff. I will love to come bsck.

8/10 Good

melinda

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In a great location in town, but it hasn't been updated since the 70s or so. Room smelled like cigarette smoke and old. Otherwise comfortable and clean.
Response from claudio on May 7, 2018
thanks for give you a time to give us your comments. regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wandering soul
Rooms are well-equipped and quiet. The staff was wonderful and even agreed to not charge me for nights I was not able to use due to a weather delay in Antarctica that prevented my timely arrival to Punta Arenas - wonderful experience.
Stayed 3 nights in Dec 2017
Response from Ruiz Hernandez on Jan 3, 2018
thanks for your comments regarads HIRJ

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely character hotel, great staff, yummy breakfast, central location. We stayed there 3 times during our trip and recommend this hotel to other travellers.
Stayed 1 night in Dec 2017
Response from claudioi on Dec 12, 2017
thanks for your comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel close to downtown and waterfront
Hotel with a lot of history. Appreciated the hot showers and fast wifi.
Stayed 1 night in Aug 2017
Response from claudio on Aug 27, 2017
Thanks for your nice comments. regards

6/10 Okay

Oleg , Moscow, Ruasia

Liked: Cleanliness, staff & service, property conditions & facilities
In the citi center
I stayed at this hotel 4 nights. I could say that my experience is more positive than negative.

6/10 Okay

Vinay, UAE

Liked: Staff & service
Cozy place
A cozy place for short stay.

8/10 Good

Rich & Dee, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, accomidating staff, great location
We're an older couple, stayed there three different times between 19 Dec 2015 - 08 Jan 2016. Hotel is clean, allowed us to store luggage, got our laundry done for us, offered to send an employee to the bus station to interpert for us, made phone calls to help find our lost luggage. For our purposes, the hotel was within easy walking distance of most everything we needed; bus station, restaurants, money exchange, supermarket, town square and port facilities. Plenty of taxis available if you need one.

8/10 Good

Married couple, Rockford, IL. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, economical, close-in
Wife & I stayed 5 nights. Wonderful, accommodating staff. Baggage storage while trekking "No problem"

6/10 Okay

Harold

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy pequeña, todo muy viejo, olía mal todo el hotel ( alcantarilla) no se esmeran por tener variedad en el desayuno, todos los días lo mismo, la llave de la ducha es muy dura y no se puede graduar bien la temperatura, el comportamiento del personal demasiado seco, tosco, no sonríen, el desayuno debería comenzar a las 6:pm, los tour comienzan muchos a esa hora. Es lindo el lugar pero con mantenimiento, el colchón las almohadas y la cobija muy buenas, toallas buenas, pedimos jabón y nos lo dieron, falta crema e el kit de aseo.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 4 nights in Apr 2023

10/10 Excellent

Ana

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion, la habitacion muy lompia, personal muy agradable
Stayed 4 nights in Dec 2018

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Excelente relación precio-calidad.!!
Response from claudio on Apr 28, 2018
gracias por su comentario y esperamos poder atenderlo en otra oportunidad.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
綺麗でスッキリとしたホテル。立地も良い。が、何かただそれだけ。このくらいなホテルならどこにでもある。地域的にも値段の高い設定。でも決して悪いホテルではない。
Stayed 3 nights in Dec 2017
Response from claudio on Dec 12, 2017
thanks for your comments

8/10 Good

Philippe

Liked: Cleanliness, staff & service, room comfort
Nous utilisons l’application hôtels.com depuis un
Les hôtels de Punta Arenas sont chers .
Stayed 2 nights in Oct 2017

6/10 Okay

Daniela

Deja que desear
En general bien, pero caro para lo que es. Instalaciones antiguas no muy bien mantenidas.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

maria paz

Liked: Cleanliness, staff & service
Hotel simpático porque tiene historia
Buena ubicación, buen servicio, amables. Buen desayuno y agradable el lugar donde esta el comedor. La pieza es algo pequeña y oscura. Al baño le faltaban detalles como una repisa para colocar artículos de aseo. Me parece que en general hace falta manutención.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Muy buena experiencia. Siempre me alojó en el mismo hotel. Muy bueno en general.

10/10 Excellent

dynia beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado
Lo único malo es que para entrar al hotel hay una pequeña escala y cuando una es mayor se dificulta subir la maleta, sugiero poner una rampa, espacio hay

8/10 Good

Bruno , Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El estilo inglés. Agradable. Acogedor
Excelente hotel céntrico y muy limpio. El personal atento. Las habitaciones cómodas y con mucho estilo inglés. Lo recomiendo por su limpieza y entorno.

8/10 Good

ximena

Liked: Cleanliness, room comfort
Cumple
Buen hotel para dormir. La habitación es un poco pequeña y un poco añal cuidada (falta pintura y cuesta abrir algunas chapas) pero cumple. El personal es muy amable y tienen buenos datos para compra de mariscos. El desayuno austero pero cumple. Lo mejor es la ubicación: a 1 cuadra de la plaza, a 2 cuadras del casino y costanera, a 4 cuadras del mercado.

8/10 Good

bruno , santa cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrico
Muy grata y placentera. Un hotel muy bonito, limpio y confortable. Centrico y muy accesible

8/10 Good

Bruno , Rio Gallegos, Sta Cruz, Arg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel, de estilo inglés.
La estadía en el hotel fue súper agradable, excelente habitación, buen desayuno y buena atención. Lo recomendaría por su ubicación y comodidades.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
パタゴニアらしいといえばパタゴニアらしい宿
日本人からすると,建てつけが”ゆるく”感じられるかもしれません。バスルームのドアが閉まらなかったり,トイレの水が流れなかったり。パタゴニアではそんなこと普通ですが,ちょっと100ドルは高いかも。ただ2人以上で部屋をシェアすると割安にはなりますので,1人旅には向かないでしょう。

8/10 Good

Vigdis, Bodø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vakre Punta Arenas
Fantastisk opphold i Punta Arenas-hotellet var flott, opplevelsene supre og vi er strålende fornøyde.

6/10 Okay

Lisandro, Caleta Olivia

Precio justo
El hotel es viejo pero bien cuidado, lo único criticable fue que apagaron la calefacción a la noche y por ser una zona fría se notó, a pesar de contar con muchas mantas, uno prefiere cierta comodidad a la hora de descansar y al levantarse por la mañana.Desayuno,pobre pero no malo. La atención buena y cordial

8/10 Good

Alfonso, GM

Liked: Cleanliness, staff & service, room comfort
Agradable, cercano al centro
Bien ubicado, antiguo pero acogedor, bien calefaccionado y buen servicio de desayuno. La gente del hotel amable y bien dispuesta. Nos gustó.
Response from Rey Jorge on Jul 31, 2015
Muchas Gracias por sus comentarios y seguiremos tratando de mejorar nuestros servicios.

6/10 Okay

CESAR, São Paulo - Brazil

Liked: Room comfort
Bom Hotel. Bonita Arquitetura e bem localizado.
O edifício do hotel é antigo, do início do século XX, bom para aqueles que gostam de arquitetura antiga. Está bem localizado, em uma das principais ruas da cidade. Fácil acesso à condução para outros pontos da cidade praticamente em frente ao hotel. Ficamos apenas 2 dias em Punta Arenas e o hotel atendeu às necessidades perfeitamente.