Preston Vacations from $214

Courteous staff, nice clean room with ocean view

We stayed last April, no real complaints. Our stay in November the room was a little rough. Floor and trim were very dirty. Tub filled with water when showering and the plumbing made a loud noise while shower was on. It’s still a decent place for the price but was a little disappointed in the cleanliness this time.

Overall it was perfect for country calling. There’s a shuttle at the hotel next door that we took everyday down to the entrance for $5 cash. The beds were comfortable, clean and the shower water was hot. I almost ended up cancelling though because during the off season it is nearly impossible to reach the hotel!! I called probably 10 times and couldn’t get an answer on my booking until Expedia themselves contacted me about changing the days we were staying. While the location was great, convenient and good for the price for country calling, the lack of communication was just shocking. As someone who travels often this customer service really needs to improve or I think sales will really suffer.

Staff was courteous, but slow in directing to a room that needed a short approach due to mobility issues. ,(500 ft exterior walk is not user friendly &mobility challenge. Third time into office for room placement. Lock card did not work,after 1 night, No toiletries, a bar of soap! No cable print guide. Room amenities very poor. Ads said it had been renovated,but rooms sure did not look it. Overall poor communication,but one observant worker noticed people were moving about and opened the free breakfast 30 min early. Competitor- Red Roof Inn was all that this wasn't.