Proctor Vacations from $645

Accommodations were excellent and comfortable.food at the restaurant was very good, most importantly was the very friendly,and helpful staff

From the outside and the lobby look great but the room was VERY dated!

First we arrived and our room was filthy - looks like it had not been cleaned in forever . Visible food on the bathroom floor , thick dust and dirty sheets . They gave us a new room which was “better” still followed by thick layers of dust, better sheets not that clean again oh and then a stopped up sink! We told the staff and left , once we came back it was not fixed . We sat at the bar and it was eventually fixed . The bathroom had mold , black. No exhaust fan was seen - thick dust everywhere . The shower handle was broken ( we told Shannon) and that was not fixed . You could regulate the temp and my husband practically burned himself in the shower . The upstairs deck was pretty exception it was extremely run down and looks like it hasn’t been kept in ages - the same towel was on one of the sofas from Thursday- Sunday. We saw the “house keeping “ and they were a bunch of young teenagers horsing around . Explains why the rooms were clearly not cleaned at all - oh I do want ti add I asked for a deep cleaning and I’m not sure what that means ti them exactly . Maybe it means to vacuum for once ? This was for my husband’s 40th birthday and I picked it based off of the reviews . Then after multiple times contacting expedia and the hotel I was given off 50% for the first night only . Oh and a bottle of champagne and 2 drink vouches. I truly believe this hotel needs to be checked out by the health department and they need a total redo. The photos must be from when it opened .