27 Oct 2020
Horrible! Stay Away! Bad host. Listen to all reviews. She does this to everyone. Puts no effort
You’ve been warned! The view is the pictures is not from this property. There’s a reason why not many pictures provided.Words can’t even describe how horrible this experience was and how awful the host is.So first of all the host doesn’t give instructions on how to find the house which is not a house. It’s basically a garage turned into a somewhat living space. I know the area so I was able to find by the little pictures provided of the backyard. She did give me the introductions as to where to find the keys. I check in. At first glance house is ok but AC not working so when I message her to let her know she proceeds to tell me I’m at wrong place. How did she know? I ask, well she knew AC was broken at this location that she also rents out. So this is where the garage shack enters the picture. I booked for 8 people and this shack could not possibly accommodate 8 people. I would say 4 would be extremely tight. Anyways now we want first less crappy place (The apartment) but she says it’s booked and costs more money but if the original renters don’t show up in an hour we can have it. I’m like what about the other people? It wasn’t that late and would not be fair to leave them without a place. Well those people show up and refused the less crappy apartment due to it being disgusting and dirty. So we get it back. She has now cancelled our original VRBO reservation and refunded our money through them but wants cash direct to her. I’m pretty sure she just manages for the owner & they have no idea what’s going on & she pockets the cash. So I we finally Check-in. It’s now 9pm after hours of us standing outside in the heat, Scrambling for a place to stay. It’s a holiday weekend by the way and 8 of us. The apartment was disgustingly dirty but we brought our own cleaning supplies and it took us over two hours to clean and disaffect it. Host offered to send someone to clean but not until next day. We would not stay one minute in a unsafe, non Covid protected home! We also fixed the AC ourselves. There’s no hot water in showers and no water coming out of bathroom sinks. The stove doesn’t work and there’s a huge leak in kitchen sink.No towels, toilet paper & the bedding is dusty & looks like they have never been washed since 1980! Light bulbs missing throughout. Non working Tvs. Back door does not lock. Host knew of all of this beforehand. When I complained she threatened to throw us out & call cops. I never said I would not pay just wanted things fixed.