Thanks for staying with us. We appreciate your feedback!

¡Gracias por alojarse con nosotros! Su calificación es muy importante.Esperamos recibirle nuevamente en una próxima visita a la isla.Cordialmente, Gustavo Adolfo Parada Peña.Gerente General.

We want to offer you our most sincere apologies for the inconveniences presented during your stay at the hotel. Our Organizational Culture is aimed at achieving the satisfaction of all our guests and our permanent task is to create a memorable experience which was not fulfilled with you on this occasion.We assure you that we will take the pertinent measures for each point indicated, so that this situation does not repeat itself in the next opportunity.We thank you for letting us know your dissatisfaction as it is an important basis in the search for our continuous improvement.

We are sorry that you did not have a good experience.

We appreciate the time you took to share with us your valuable insight about your experience during your last visit to our hotel, we are pleased to know that we met your expectations.We hope to welcome you again on your next visit to the island.

We are sorry that your stay was not as good as you expected. We note your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion. Yours sincerely, Gustavo Parada General Manager

¡Gracias por alojarse con nosotros! Su calificación es muy importante.Esperamos recibirle nuevamente en una próxima visita a la isla.

We are sorry that you did not have a good experience. Thank you for your opinion.

Muchas Gracias, es para nosotros muy valioso conocer su experiencia en el Hotel, saber que lo hicimos sentir a gusto y que superamos sus expectativas nos motiva a seguir esforzándonos. Esperamos su pronto regreso.

Lamentamos que no haya disfrutado de una buena experiencia.

Lamentamos que no haya disfrutado de una buena experiencia.

Gracias por escogernos como su hotel para disfrutar de sus vacaciones, su calificación es muy importante para nosotros.

Our Organizational Culture is aimed at achieving the satisfaction of all our guests and our permanent work is the creation of a memorable experience.We apologize for the inconvenience caused, we want to inform you that we are currently carrying out works that will improve the comfort of all our visitors that we hope to finish soon.We reiterate our permanent willingness to receive your valuable observations.On behalf of the directives of the GHL organization and myself, we want to offer you our most sincere apologies and we hope that on a new visit we can change the perception that you had on this occasion.

Our Organizational Culture is aimed at achieving the satisfaction of all our guests and our permanent work is the creation of a memorable experience.We apologize for the inconvenience caused, we want to inform you that we are currently carrying out works that will improve the comfort of all our visitors that we hope to finish soon.We reiterate our permanent willingness to receive your valuable observations.On behalf of the directives of the GHL organization and myself, we want to offer you our most sincere apologies and we hope that on a new visit we can change the perception that you had on this occasion.

Thanks for staying with us. We appreciate your feedback!

. Thank you very much to highlight the positive points of our service. We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island.

Thank you very much to highlight the positive points of our service. We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island.

Lamentamos que no haya disfrutado de una buena experiencia

We are sorry that your stay was not as good as you expected. We note your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion. Yours sincerely, José Vicente Mayorquín General Manager

Receive a cordial greeting on behalf of the entire human team that makes up the GHL Relax Hotel Sunrise. Thank you very much to highlight the positive points of our service. We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island

Thank you very much to highlight the positive points of our service. We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island.

We are sorry that your stay was not as good as you expected. We note your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion. Yours sincerely

We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island

Thank you very much, it is very valuable for us to know your opinion and your experience at the Hotel, to know that we made you feel at ease and that we exceed your expectations motivates us to continue striving. We look forward to your return soon

Thanks for staying with us. We appreciate your feedback

We are sorry that your stay was not as good as you expected. We note your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion.

Thank you very much, it is very valuable for us to know your opinion

We are sorry that you did not have a good experience. Thank you for your opinion

We regret that you have not enjoyed a good experience. For our part, we will do everything we can to solve the problem you have told us. Thank you for your opinion

Receive a cordial greeting on behalf of all the human team that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time answering our survey. It is always a pleasure for our guests to participate in the continuous improvement of our quality standards. we deeply regret the different situations described in your comment and we offer an apology to you for the discomforts that were generated during your stay.Our Organizational Culture is aimed at achieving the satisfaction of all our guests, and our ongoing work is the creation of a memorable experience, which was not fulfilled with you in this opportunity.We will be applying the necessary corrective measures to strengthen and ensure our services and we ask you to give us the opportunity to check in a future stay that all the mistakes we have made in the past have been corrected.

We regret that you have not enjoyed a good experience. For our part, we will do everything we can to solve the problem you have told us. Thank you for your opinion

Lamentamos que no haya disfrutado de una buena experiencia

Lamentamos que no haya disfrutado de una buena experiencia.

We are sorry that you did not have a good experience. Thank you for your opinion.

We are sorry that you did not have a good experience. Thank you for your opinion.

Lamentamos que no haya disfrutado de una buena experiencia

Thanks for staying with us. We appreciate your feedback!

We are sorry you did not have a good experience. Thank you for your feedback.

We want to thank you for taking the time to evaluate your stay with us since your comments or suggestions contribute to the permanent improvement of our service. Indeed, as you note, the Hotel requires a large investment in infrastructure, in the common areas and rooms, a remodeling project that we are already carrying out and we hope that in the future you can enjoy it, a situation that would be very pleasant for the company. On behalf of the directives of the organization, we would like to present our most sincere excuses

¡Gracias por alojarse con nosotros! Su calificación es muy importante para nosotros.

We regret that you have not enjoyed a good experience. For our part, we will do everything we can to solve the problem you have told us. Thank you for your opinion

Receive a cordial greeting on behalf of the entire human team that makes up the GHL Relax Hotel Sunrise. Thank you very much to highlight the positive points of our service. We will be working on the negative points mentioned as an opportunity for improvement and I assure you that we will take the pertinent corrective measures. Remember that we will always have our doors open in San Andres Island. Cordially, José Vicente Mayorquín General Manager