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Reviews of Girandella Valamar Collection Resort

5 out of 5
Girandella Valamar Collection Resort
Girandella 7, Rabac, Labin, Istria

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 0 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was, simply, perfect.
Stayed 5 nights in Aug 2023

8/10 Good

Iskuhy

Liked: Cleanliness, staff & service, property conditions & facilities
The place is good, big, clean, great staff and helpful. The air conditioner in the rooms are adjusted, which means, I believe, are controlled. You can't adjust the temperature and it's always hot. We had 4 rooms, and all 4 rooms had the same issue. When I made the reservations I choose to pay at the property, when I reserved the price was fixed, but when I check out the price changed. I end up paying $300 more. I asked for a better view, but never was given to me. Such a HUGE place and they gave me the WROST view, I can't believe the whole place was sold out. They didn't reach out to me. Great staff thou, the girls at the front desk are sweet. Overall good, but I would rather had an ocean view room. So much money to look at the parking lot...Never believe the pictures on the website, when they say "Garden View", it means: The Parking Lot and Pedestrian Site.
Stayed 3 nights in Jul 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with a dog
We stayed over the weekend with our dog, and we loved it! Staff is pleasant and helpful, very discrete. Rooms are clean and overall experience was pretty good. Improvements could be made if dogs were allowed into the restaurants as well, but...we could do it on the terrace, so no biggy.
Stayed 2 nights in Jul 2023

4/10 Poor

Bojan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service
This is not a 5 star hotel, we were accommodated in 4 star room, the service is a disaster, staff is kind, but they no nothing about their job. The restoran was closed 15 minutes before the official closing time (lunch time). Overall, not worth of the price.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, nice stuff
The location sold it for us. The stuff is extremely nice and helpful, from the front desk to the cleaners. They understand German, Italian and English well enough. During this pandemic they really pay attention to cleanliness and you can find sanitisers all over the resort. One morning I saw them wash and disinfect the sun loungers on the beach and by the pool. The buffet restaurant is no longer self-service, the kitchen stuff is behind a Downside, they got rid of the paper tissue box in the rooms.
Stayed 5 nights in Aug 2020
Response from Karlo on Aug 22, 2020
Dear Guest, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back at Girandella Valamar Collection Resort. Warm regards, Karlo Paliska Resort Manager

10/10 Excellent

Renen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Karlo on Jun 24, 2020
Geehrter Renen, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Es freut uns, dass Sie eine wunderbare Zeit bei uns hatten und dass unser Girandella Valamar Collection Resort Ihnen so gefallen hat. Wir hoffen, Sie im Girandella Valamar Collection Resort wieder begrüßen zu dürfen. Herzliche Grüße, Karlo Paliska Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Valamar Collection Girandella Resort Team on Aug 5, 2019
Sehr Geehrter Gast, Vielen Dank für die Teilung Ihrer Erfahrung mit uns. Wir hoffen, Sie im Valamar Collection Girandella Resort wieder begrüßen zu dürfen. Mit freundlichen Grüßen aus Rabac. Valamar Collection Girandella Resort Team

10/10 Excellent

Gelu Dan, Zalau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Karmela on Jul 24, 2019
Dear Gelu Dan, Thank you for sharing your experience with all of us. Hopefully, we will see you at Valamar Collection Girandella Resort again soon. Sending you warm regards from sunny and warm Rabac.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, schöne Anlage
Stayed 4 nights in Aug 2023

8/10 Good

Mirlind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Kellner waren freundlich
Stayed 4 nights in Aug 2023

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und sauberes Hotel. Gute Lage und sehr nettes Personal
Stayed 2 nights in Aug 2023

10/10 Excellent

ODD-ARNE, fosnavaag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Topp anlegg rent og fint hyggelig betjening gode og romslige rom.rebell frokost resturang var super med helt enestende betjening.altid solsenger tilgjengelig.
Stayed 5 nights in Jul 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Saliha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beste Personal 10 👍
Stayed 6 nights in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
Muy buena estadía. Las playas fantásticas y el hotel excelente. Sólo descansar.
Stayed 2 nights in Jun 2023

10/10 Excellent

Friedrich

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt
Stayed 4 nights in Aug 2022

10/10 Excellent

Alban

Stayed 5 nights in Aug 2022

8/10 Good

Kai

Stayed 3 nights in Jul 2022

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Lage mit Valamar Service
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaffee könnte besser sein .Löffel fehhlten fürs Müsli und Messer für das Gebäck zum durchschneidet. Dusche könnte besser sein (dass Wasser Ranschlechtab)
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön...
Stayed 6 nights in Jul 2021

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Siegfried

Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne und saubere Anlage direkt am Meer, sehr freundliches Personal.
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Jun 2021

10/10 Excellent

Erich

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tolles Resort! Leckeres Essen mit großer Auswahl. Extrem nettes und zuvorkommendes Personal. Zimmer sehr sauber und sehr gepflegte Anlage! Ein toller Loungbereich zum Wohlfühlen. Der Meerblick ist sehr schön. Alles sehr gut organisiert im Resort.
Stayed 3 nights in May 2021

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Ivana on Oct 13, 2020
Geehrter Johann, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Es freut uns, dass Sie eine wunderbare Zeit bei uns hatten und dass unser Girandella Valamar Collection Resort Ihnen so gefallen hat. Wir hoffen, Sie wieder begrüßen zu dürfen. Herzliche Grüße, Ivana Fonović Resort Manager Assistant

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Resort mit allem was man braucht und an sehr guter Lage.
Stayed 7 nights in Aug 2020
Response from Karlo on Aug 20, 2020
Liebe Gast, Vielen Dank für die Buchung im Girandella Valamar Collection Resort und Ihr Feedback. Es freut uns, Ihre wunderbaren Kommentare zu hören. Damit sind wir noch mehr motiviert, bestmögliche Leistungen zu bieten. Wir hoffen, Sie im Giradella Valamar Collection Resort wieder begrüßen zu dürfen. Herzliche Grüße, Karlo Paliska Resort Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Resort, unglaublich schöner Strand mit türkisblauen Meer, gratis Liegen/ Handtücher und Parkplatz, Frühstück sehr lecker und viel Auswahl, Zimmer immer sauber geputzt, Strandpromenade lädt zum spazieren ein, Personal unglaublich aufmerksam und sehr sehr nett! Es gab wirklich nichts was ich bemängeln könnte.. Komme sicherlich wieder.
Stayed 3 nights in Aug 2019
Response from Karmela on Aug 8, 2019
Geehrte Frau/Geehrter Herr, Vielen Dank für Ihren Aufenthalt im Valamar Collection Girandella Resort und für die Teilung Ihrer Erfahrung mit uns. Es freut uns, zu hören, dass unsere Gäste zufrieden sind und dass Sie mit schönen Erinnerungen nach Hause gehen. Wir hoffen, Sie im Valamar Collection Girandella Resort wieder begrüßen zu dürfen. Herzliche Grüße

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es gab absolut nix zu meckern. Sehr schöne, saubere Zimmer. Personal super Freund. Sehr gepflegte Anlage.
Stayed 5 nights in Apr 2019
Response from Karmela on Jul 24, 2019
Dear guest, Thank you for staying at Valamar Collection Girandella Resort and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We hope to welcome you at Valamar Collection Girandella Resort again. Warm regards

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Karmela on Jul 24, 2019
Dear Helmut, Thank you for your wonderful rating and we hope that you have enjoyed our service and the facility our hotel has to offer. We hope that you will visit us again. Warm regards

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uns hat es sehr gut gefallen, wir kommen zu den Preis gerne wieder
Stayed 2 nights in Apr 2019
Response from Karlo on May 19, 2020
Geehrter Christian, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Es freut uns, dass Sie eine wunderbare Zeit bei uns hatten und dass unser Giradella Valamar Collection Resort Ihnen so gefallen hat. Wir hoffen, Sie im Girandella Valamar Collection Resort wieder begrüßen zu dürfen. Herzliche Grüße, Karlo Paliska Resort Manager

10/10 Excellent

SEBASTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały weekend majowy
Wspaniały obiekt dla rodzin z dziećmi i osobne budynki dla dorosłych którzy chcą odpocząć a także nacieszyć się wspaniałymi widokami , każdy budynek posiada własny basen z podgrzewaną wodą. W hotelu jest miła obsługa .
Stayed 4 nights in Apr 2019
Response from Karmela on Jul 24, 2019
Dear Sebastian, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Valamar Collection Girandella Resort so much. We hope to welcome you again at Valamar Collection Girandella Resort. Warm regards