Rakuh-a-idi Spring Tours

Fantastic experience. One of the best hotels we have stayed at. Shout out to Jenny, Marta , Shane and Louis, William and Josh and all of the other wonderful staff. Definitely recommend it and will certainly go back !

We loved our stay. It had everything we needed and the staff were helpful. Particular shout out to Sarah the pool waitress who was wonderful. The friendliest, warmest member of staff by far. She really brought a warmth and personal touch to our stay. Give that woman a raise. Our room was fairly basic with a view of a neighbouring hotel roof, so nothing nice to see, and it could do with being updated and deep cleaned as was getting quite shabby, with coffee stains up the head board etc. But we spent little time in our room so all in all we weren’t too phased by it. In room coffee machine was great. Bikes being included in our stay was a nice touch that we took advantage of one day. Pool was also nice, if perhaps a little on the cold side as not heated. One little piece of feedback would be that I would have appreciated a response to my message when we booked. I booked this stay as a surprise for my husband’s Birthday, flying out that morning. An acknowledgment or response to my query regarding a good view room would have been great as there was no option to choose this when we booked and I’d have happily paid extra. A further nice touch would have been a Happy Birthday at check in or even a ‘Where have you come from? How was your 14 hour journey?’ These little things really make a stay special. Thanks for a great time. We’d like to come back again in the future.

The room was awesome. Nice space, everything you could need. Gym was fab as was pool. Location spot on. All round win.