Reception ok, until there was a problem - and then they were very rude.
I felt it was because we booked the hotel through hotel.cpm, and not directly through them
It clearly stated that breakfast was included, and even on the message sent from their own managers's ipad to hotel.com it was stated "breakfast included" . We took a photo of this as proof.
But they point blank refused to provide breakfast, even when on the arrival day, when breakfast was not included, we had bought breakfast for 912 rupees - they had cooked fresh aloo paratha and it was tasty. We wasted two hours arguing with them about breakfast, and then lost interest, and left the hotel.
Also we paid extra for two larger rooms - one for myself and my husband and the second for sister and famil (3 persons). But we were given the smaller rooms for the price of the larger.
Rooms were damp - stains on bedcloths, and our clothes which had been dry were damp in the morning. A tissue paper inside my jeans hd simply disintegrated with the damp.
Toilet seats broken and bathroom floor continually wet, from a leak above the door.
Walls are very thin, so you can hear the conversations in the next room, and the mobile phone playing music at the front desk Had to put in earplugs in order to get to sleep.
Wifi was working.