Refrath Vacations from $1,313

Apart from its central location and its historical architecture, the hotel was mediocre. The refrigerator did not work, there was no hair conditioner, no iron with ironing board. The very skinny bathtub with glass panel leaked water onto the floor while taking a shower. The bed was made of two separate mattresses that kept sliding apart. So if you want to snuggle with your partner think again I would stay there again strictlybecause of the central location.

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Will stay there again

The hotel is located in a quiet side-street in Cologne, seemingly well away from any shops, bars, restaurants. The largest drawback however was that the hotel only served breakfast, had no lounge or bar area to chill & relax, & so could really only be used for sleeping & breakfast. However, we soon located a very good - reasonably expensive - steakhouse near bye, & a collection of resturarnts about 15 minutes easy stroll away. I was attending a trade fair at the Cologne Messe, which was around 10mins away by cab, circa £16 each way. My wife used the time I was away at the show to walk along the Rhine, into Cologne centre, easy 25mins walk to the Cathedral. Nice hotel, but would not use again because of the dining/bar situation.

i wish front desk operators would help more after my accident