9.8/10 Exceptional! (573 reviews)
Clean room, fun location, good buffet breakfast. But difficult to access in a car. Parking lot was extremely difficult to find, and to bring our luggage to the hotel. It was located on a pedestrian only street, the hotel staff was extremely nice and friendly, but very poor at giving directions for parking lot access- which took about 30 minutes for us to figure out the one way streets and unmarked parking lot entrance. No elevator in the garage, so we had to make multiple trips up and down the stairs to get our luggage. There needs to be a better way to designate a landmark you can put into maps to help you find the parking garage. And it would be helpful if the staff helped you with your luggage on arrival, and not just check out. On check out the bellman was wonderful, helped us take luggage to the parking garage, down the steps, load into car, and then walked us through garage to find the right exit.
Reviewed on Nov 9, 2025