Get an overview of this hotelFamily-friendly slopeside fun with ice skating

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Outdoor pool
Laundry facilities

Location

Located in the mountains, this ski-in/ski-out hotel in Berwang is within 9 mi (15 km) of Ehrenberg Castle Ruins and Highline 179 and close to winter sports such as cross-country skiing and skiing lessons. Zugspitze and Neuschwanstein Castle are also within 25 mi (40 km).

Hotel Features

Ski into Familotel Kaiserhof, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.

Room Amenities

All 85 rooms offer free WiFi, furnished balconies, and TVs with cable channels. Other amenities available to guests include sofa beds, free bottled water, and hair dryers. Private bathrooms are not ensuite.

Familotel Kaiserhof

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Complimentary self parking is available on site.

Familotel Kaiserhof is a smoke-free property.

  • Babysitting or childcare (free) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 85 
  • Number of floors - 4 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Free ski shuttle 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Waterslide 
  • Designated smoking areas 
  • Outdoor seasonal pool 
  • Laundry facilities 
  • Arcade/game room 
  • Gift shops or newsstand 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Pool sun loungers 
  • Number of restaurants - 2 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Furnished balcony 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Television 
  • Desk 
  • Sofa bed 
  • Private bathroom (not in room) 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • In-room safe 
  • Sofa bed size 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Heating 

Where to Eat

Familotel Kaiserhof has 2 restaurants on site.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 
  • Miniature golf on site 
  • Horse riding/rental on site 
  • Ice skating on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Game viewing nearby 
  • Sledding nearby 

Spa Services

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 4 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 12 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 2.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: EUR 15 per pet, per night
  • Late check-out fee: EUR 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Familotel Kaiserhof Hotel Berwang
  • Familien Kinderhotel Kaiserhof Berwang
  • Familien Kinderhotel Kaiserhof Hotel
  • Familien Kinderhotel Kaiserhof Hotel Berwang
  • Familotel Kaiserhof Hotel
  • Familotel Kaiserhof Berwang

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The seasonal pool will be open from January to December. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.


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