Book Richmond Bed & Breakfast

"Room was very clean, housekeeping staff was really kind and helpful."

" Qiántái de yī wèi nǚ kèfù duì wǒ sāle huǎng. Wǒ céng xiàng tā xúnwèn, wǒ yùdìng dì nà jiān éwài kèfáng shìfǒu yǐ qǔxiāo; tā dāngshí gàosù wǒ, fángjiān quèshí yǐ qǔxiāo, jiàrì jiǔdiàn (Holiday Inn) jǐn shōuqǔle yī wǎn de zhùsù fèi, ér qíyú wǎn shǔ de fèiyòng jiāng tuìhuán zhì wǒ dāngchū zhīfù suǒyòng dì nà zhāng xìnyòngkǎ shàng. Rán'ér, dì èr tiān tāmen de jīnglǐ què tōngzhī wǒ, chēng zhè liǎng wǎn de fèiyòng jūn bùkě tuìhuán, jiàrì jiǔdiàn yǐ quán é shōuqǔle liǎng wǎn de zhùsù fèi. Show more 153 A female customer service representative at the front desk lied to me. I had asked her whether the extra guest room I had booked had been cancelled; she told me at the time that the room had indeed been cancelled, and that the Holiday Inn had charged only for one night's stay, while the charges for the remaining nights would be refunded to the credit card I originally used for payment. However, the very next day, their manager informed me that the charges for both nights were non-refundable and that the Holiday Inn had fully charged me for the entire two-night stay. The air conditioner in the room was extremely noisy; I had to turn it off at night, otherwise I wouldn't have been able to sleep at all. The floor lamp wasn't working either. After I called the front desk, someone came to repair it and assured me it was fixed; however, about half an hour later, the light went out again."

"Their complimentary breakfast was great. We also used their airport shuttle service, which took about 10 to 15mins to the airport. The location was convenient for early flight."

"No parking, staff not helpful. Room noisy. Terrible stay. Not recommended."

"Room was clean and staff were friendly. Lots of parking, although not included in cost of stay."

"Great location and courteous staff. Exceptional on-site restaurant. Reliable shuttle service "

"The helpfulness of the front desk staff was really outstanding and much appreciated."

"Great stay"

"Great location near the airport and surrounding restaurants and shopping."