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Reviews of Motel 6 Ridgecrest, CA - China Lake

2.5 out of 5
Motel 6 Ridgecrest, CA - China Lake
329 E Ridgecrest Blvd, Ridgecrest, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 236 out of 572 reviews" "
Rating 8 - Good. 183 out of 572 reviews" "
Rating 6 - Okay. 81 out of 572 reviews" "
Rating 4 - Poor. 35 out of 572 reviews" "
Rating 2 - Terrible. 37 out of 572 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dellar

Disliked: Property conditions & facilities
No internet. I gave them a chance to get it fixed. Still no internet. “Managers” state it’s not their fault even though I’ve paid for the room. I asked for a ground floor when I booked but manager tried to put me upstairs. Stained sheets that bleach didn’t clean. Had to ask for a shower curtain. I stayed here 2 weeks ago and my room near the managers office was terrible as the wife is loud talking to the children. It is a terrible experience staying at this Motel6. It’s not a big ask to want a clean room for the night.
Stayed 1 night in May 2024
Response from Nancy Y. on May 15, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

christopher, winchester

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The refrigerators barely work ac unit doesn’t work well
Stayed 3 nights in Apr 2024
Response from Nancy Y. on May 15, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Brand Experience Team on May 9, 2024
Hi Rachel,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy checkin
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Maribel, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Stewart

Liked: Staff & service
It got the job done and was close to Death Valley. The staff was nice. The room was a bit rundown.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Stewart,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Joshua

Traveled with family
Ok for a one night stop during roadtrip
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Joshua,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Susan

Traveled with pets
Liked: Amenities, property conditions & facilities
Very friendly staff, very clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Susan,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and polite. The room was spacious. We enjoyed having the split floor plan with the beds. I hope in the future they can have use ports and better wifi.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 18, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Gabriel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Gabriel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Mar 2024

10/10 Excellent

KItty

Traveled with pets
Liked: Amenities, property conditions & facilities
Check in was super easy. Area seems very chil and I felt safe traveling alone. Rooms don’t have carpet that was a plus and overall very clean. Great value for price!!
Stayed 1 night in Mar 2024
Response from vk on Mar 29, 2024
Thank you Kitty, glad to hear you had a good experience overall.

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
Room was fine. You get what you pay for, however, there was copious amounts of hair in the bed, on the pillows and in the shower. There was also a bottle of cleaning product left in the room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Calvin, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
The room was very clean and the beds were comfortable. Decor was very spartan with no clock/radio, pictures or bedside lamps.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good owners
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Curtis,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Clean and friendly staff.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Theresa,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Karan, Lake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Large room and great staff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi KaranWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Kevin,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 8, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel in Ridgecrest
Very nice room. Basic, but clean and very large.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi NicholasWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Angela

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was okay clean the floor w as not great. The chair was stained. The toilet paper holder was broken off and paper was just sitting on the back of the toilet. we had to lift super hard on the door to get the deadlock to work. the inside walkways were sticky and had gross puddles all over.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Angela, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

kazuo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The inside of the bathtub was very slippery and there were no proper bars. There were stains on the bath towel.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Troy

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Tv did not work and the shower had no hot water or shampoo.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Troy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wahoo
Great hospitality and very clean and nice
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Jeffrey,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Laura, Bakersfield

Stayed 1 night in Jan 2024

2/10 Terrible

Elizabeth

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, but needs some maintenance of facilities. Staff is very helpful and courteous.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 16, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean condition, friendly staff and up to date room facilities. Reasonable room rate.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 16, 2024
Hi Joseph, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 Okay

Ivayla

Stayed 1 night in Jan 2024

6/10 Okay

Sean, Silverado

Liked: Staff & service
The place was ok to good. My only complaint is was not wiped down. I easily saw a much of things on the floor that was not from me. Place was clean I presume but dirty floor makes me wonder if it was in fact cleaned. Seems family owned and they’re reno the place currently. My room did seem clean towels, bed linens, bathroom. Just floors need better sweeping /washing. Nice staff, safe for the area, one of the better Motel 6. I’d recommend still.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Sean,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Okay

Archana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, easy check in and great selection of movie channels.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 23, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Karthik

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty towels and bedding . Tub was completely clogged.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 23, 2023
Hi Karthik, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Tina

Stayed 1 night in Oct 2023

2/10 Terrible

Edward A

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

William, Marana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Onwers are great people. The property needs tons of work. Paper thin walls you will here everything. Not recommended if you want sleep or if you have kids dont stay here.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi William,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Clare

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean rooms.Bathroom was clean ,if old. Coffee maker and fridge were nice. Parking was convenient.Overall, good place for families.
Stayed 1 night in Nov 2023

2/10 Terrible

SURIMALLA

Disliked: Cleanliness, property conditions & facilities
This motel has bed bugs
Response from Danny on Nov 20, 2023
Hi Surimalla,We are sorry to hear that you are reporting bed bugs now however our records show that you did not share this with us during your stay. We had our manager inspect the room you stayed and did not find. Along with that, we do have periodic inspections and never showed this claim of yours.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and comfortable. Perfect for a business stay.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Shayne

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I enjoyed the fact that eveything was in good working order in the room. The WIFI and outlets worked. The refrigerator and microwave were in good working order. The bedding and shower did not seem like they had been thoroughly cleaned.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

karen

Business traveler
Liked: Amenities
Nice sized room, updated flooring
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Karen,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

kali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Giovanni

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice checking in. Didn't like the cockroach in my tub. Out dated furniture. Tv had no sound & floor & walls were a bit dirty.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Giovanni,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Sarah

Business traveler
Liked: Staff & service
Room was clean, check-in was friendly and easy, bed was comfortable. Bathroom had very strong smell of mildew/mold even though it seemed the room had been recently painted. But, for low price for an overnight stay, the room met expectations.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was on the main street. Traffic was busy most of the day but quiet down during the night. Don't go to bed to early.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Linda

Stayed 1 night in Oct 2023