I stayed in Raddison for 7 days. Just because I paid the full amount upfront I couldn’t cancel the booking otherwise I wanted to cancel and leave. The pictures on the website are not matching the hotel.
No help with the baggages when I checked in, and I was by myself with 2 big baggage.
This is not a 4 star hotel for sure..
They gave me a first room, nice view but very old style. The shower wasn’t working and they changed me the room the next day.
The second room was bigger but the toilet was dirty and Unfortunately I just checked and realised after I unpacked everything! Disgusting!
When I checked in, I asked if I could use the spa.
Of course you can, 2nd floor.
After a long day of work, I went to use the spa and the spa receptionist (AGNESE) told me I couldn’t use it as I didn’t have my pass and she couldn’t charge as the hotel didn’t have my card details.
Hotel had my card details. She said “do you have a limit on your card? Maybe you spent all the money” really? For 23€?
I came back and the receptionist were in shock for the info I reported them.
One day they forgot the clean my room and I found the rubbish in the room, no fresh towels.
I informed the reception and they told me they had some problem on that day, I understand but at least inform me. If I will ever return them? Oh no I don’t think so! And I don’t recommend at all! Don’t go there!