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Reviews of avid hotel Chattanooga South - Ringgold, an IHG Hotel

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 128 reviews" "
Rating 8 - Good. 16 out of 128 reviews" "
Rating 6 - Okay. 7 out of 128 reviews" "
Rating 4 - Poor. 4 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new place. Very nice and reasonably priced EXCEPT they do charge 50.00 for each pet. That was no disclosed on Expedia site so I was a bit shocked as I have 2 well behaved dogs. I thought that fee was a bit unreasonable.. otherwise it was a nice place. Good breakfast and coffe 24 hours
Stayed 1 night in May 2024
Response from Customer Service on May 22, 2024
Mark, thank you for sharing your experience at the avid Chattanooga South-Ringgold. We are delighted you found our place very nice and reasonably priced. It's great to hear that you enjoyed our breakfast and 24-hour coffee service. Your feedback regarding the pet fee is appreciated, and we will look into ensuring better clarity on booking platforms. We hope to have the pleasure of welcoming you and your furry friends back in the future!

10/10 Excellent

Jacob

Traveled with family
Liked: Amenities
Very nice
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Jacob, it's wonderful to hear that you had a pleasant stay at avid Chattanooga South-Ringgold. We strive to provide a great experience for our guests and your feedback is very appreciated. We look forward to seeing you again soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
New facility...very good choice for an overnight stay
Stayed 1 night in May 2024
Response from Customer Service on May 6, 2024
Paula, it's excellent to hear that you had a good experience with your overnight stay at avid Chattanooga South-Ringgold. Our new facility is indeed primed to offer comfort and convenience to all our cherished guests. We're looking forward to having you again for another enjoyable stay.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on May 4, 2024
Steve, we're delighted to know you had a five-star experience at avid Chattanooga South-Ringgold. We aim to provide an exceptional service to all our guests and your positive rating validates our efforts. We're looking forward to hosting you again in the future. Thank you for choosing avid Chattanooga South-Ringgold for your stay.

10/10 Excellent

henry, Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resl noce hotel
Stayed 1 night in Jan 2024
Response from Customer Service on May 1, 2024
Henry, thank you for your succinct comments about the avid Chattanooga South-Ringgold. It's fantastic to learn that you appreciated our hotel. We aim to provide a consistently excellent experience, and your feedback tells us we're on the right track. We hope to serve you again in the future!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
1st time staying at an AVID. The newness and price attracted me.
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 25, 2024
David, it's always great to hear from first-time guests like you! We're thrilled to know that avid Chattanooga South-Ringgold's fresh appeal and competitive rates caught your attention. We hope you enjoyed your stay and we're excited to welcome you back soon.

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and nice front desk.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Latonya, it's great to hear you appreciated the exemplary cleanliness at avid Chattanooga South-Ringgold. We're also pleased our front desk team members met your expectations. Thank you for the positive review. We hope to see you again in the future!

10/10 Excellent

Candace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property seems new clean and very accommodating. Good on the go options for breakfast.
Stayed 1 night in Feb 2024
Response from Customer Service on Apr 15, 2024
Candace, thank you for sharing your experience at avid Chattanooga South-Ringgold. We're delighted to hear you found our premises maintained to an excellent standard and our breakfast options satisfying for an active traveler like you. We appreciate your kind words and look forward to welcoming you back during your next visit.

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like —-there are No coffee pots in rooms. Breakfast was a C-
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Stephen, it's great to hear you chose avid Chattanooga South-Ringgold. We understand your preference for room coffee pots and value this feedback for future considerations. We continually aim to improve our breakfast offerings and will certainly consider your comments. We hope to welcome you back in the future and enhance your experience with us.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very. I’ve stay. Liked the room darkening shades and quiet and very clean room. Fresh brewed coffee in the lobby area was excellent t!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Andrew, it's wonderful to hear that your stay at avid Chattanooga South-Ringgold met your expectations. We're thrilled that you enjoyed the tranquility of your spotlessly clean room and appreciated the room darkening shades. It's also great to hear that you savored our fresh brewed coffee in the lobby. We look forward to your next visit.

2/10 Terrible

Ori, Modiin

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Extremely noisy ac that CANNOT be turned off Too hot or too cold, and fan blow on you face all night. Worst sleep . No coffee in rooms, or water, have to get dressed for every thing. no laundry Not reccomended The "new concept" with avod is "pay the same, get less"
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 14, 2024
Ori, it's regrettable to learn that your stay fell short of expectations. We apologize for the issues you encountered with the room's climate control system and the lack of in-room amenities. Please be informed that our design aims to offer simplicity and convenience to our guests. We'll consider your insights as we continually strive to improve our guest experience. We do hope that you'll reconsider and give us another opportunity in the future to provide a more satisfying stay.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
N/O
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 8, 2024
Edwin, we appreciate your feedback regarding your stay at the avid Chattanooga South-Ringgold. We're glad to see that you took the time to share your experience. Please return when your travels bring you back our way.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Very clean and easy location.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
James, thank you for your kind words. At avid Chattanooga South-Ringgold, we strive to maintain a clean, easy-to-access location, to ensure a pleasant stay for our guests. Your praise tells us we're doing things right. We can't wait to have you back with us.

10/10 Excellent

Bobbie Sue

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Bobbie, it's great to learn that you had a wonderful stay at the avid Chattanooga South-Ringgold. We're delighted to have contributed to the positive experiences of your travels. Your succinct yet affirming review is highly appreciated. Looking forward to welcoming you back in the future.

10/10 Excellent

Louise, Lynchburg

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Easy parking.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Louise, we're thrilled to hear your stay at avid Chattanooga South-Ringgold was marked by comfort and convenience. We understand that easy parking and clean rooms contribute significantly to a positive experience. Thanks for sharing your review; we can't wait to provide you with another seamless stay in the future.

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The property was okay. It sounded like a heard of elephants were above us. The hardwood floors in the rooms make it to where the rooms are very loud. Breakfast had only a few selections, but there were several items ( Greek yogurt) that were expired, so be sure to check!
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Stephanie, it's noted that you had a balanced experience. We acknowledge your concern about the noise levels and will take it into consideration as we seek to improve. Also, we appreciate your mention of the breakfast selection and value your attention to detail concerning the freshness of products. We're always striving to enhance our offering and service standards. We hope to have another chance to host you for a much improved stay.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
This was the first trip on which we stayed at an avid hotel. We stayed one night in Smyrna, TN and one night in Ringgold GA. Both hotel were excellent and perfectly met our needs.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Tom, it's wonderful to hear that avid Chattanooga South-Ringgold was a significant part of your first experience with the avid brand. We are delighted to have met your needs during your stay in both Smyrna and Ringgold. Looking forward to welcoming you back for another exceptional experience.

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Jason, it's fantastic to hear that your stay at avid Chattanooga South-Ringgold impressed you. We're thrilled you had a wonderful experience, and we thank you for choosing us for your lodging needs. We look forward to the next opportunity to exceed your expectations. Safe travels!

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here on our return trip from Florida. It was a very short walk to Cracker Barrel (right next door). Great and friendly staff! Very clean. Quiet. We would stay here again.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Kristie, we're thrilled to hear that you and your husband had an enjoyable stay at the avid Chattanooga South-Ringgold during your return trip from Florida. It's wonderful that your walk to Cracker Barrel was convenient and that your interactions with our colleagues were hospitable. We equally value our commitment to maintaining a clean and tranquil environment. Thank you for your feedback and we eagerly anticipate your next visit.

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right off I-75. Stayed here on our way at home from FL. Brand new, great beds and hot breakfast in the morning. Found a wonderful Mexican restaurant a mile away in this little quaint town of Ringgold. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Customer Service on Apr 2, 2024
Gail, thank you for your glowing review. We are thrilled to know that you appreciated avid Chattanooga South-Ringgold's location, comfortable beds, and our engaging breakfast offering. It's also delightful to hear that you discovered an enjoyable dining experience nearby in Ringgold. We definitely look forward to serving your lodging needs again in the future.

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Outstanding hotel. Great accommodations! Will definitely look for Avid hotels on future trips.
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Adam k

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel
Stayed 1 night in Jan 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Everything about this place is top notch!
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New kid on the block
This is a new hotel - very clean and comfortable. The bed was comfortable and the shower super nice. Outdoor seating - inviting. Would definitely choose again.
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Charles, Carmel

Traveled with family
Our second stay at Avid. We chose this stay because we enjoyed the first!
Stayed 1 night in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all very polite and accommodating. The hotel was new, and we enjoyed how quiet it was. Easy parking and coffee in lobby was available at any time during the day. We will stay again here, should we return to this area.
Stayed 2 nights in Feb 2024
Response from CHGM on Apr 9, 2024
Thank you for staying with us and we're looking forward to your next.

10/10 Excellent

Cami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Value
Very modern and functional accommodations. My room was super clean. I loved that it was quite and I did not hear any noises from other guests or from the highway. The bed was very comfortable and the linens were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth, Hahira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and easy walk to several eating places.
Stayed 1 night in Dec 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly. Second stay at this prop.
Thermostat light was a bit on the bright side. Couldn’t figure out how to turn the light down/off to darken the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Price
The staff was extremely nice. Fairly new hotel. Cracker Barrel right beside hotel. Price was very reasonable. Rooms were clean and efficient. Would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Poor location
Stayed 1 night in Feb 2024

8/10 Good

Alan M.

Stayed 1 night in Jan 2024
Response from Customer Service on Apr 2, 2024
Alan, it's wonderful to hear that you enjoyed your stay at avid Chattanooga South-Ringgold. We value your support and are grateful you took the time to rate us. We hope to host your stay again in the future.

10/10 Excellent

MARK

Stayed 1 night in Jan 2024
Response from Customer Service on Apr 2, 2024
Mark, thank you for choosing to stay at the avid Chattanooga South-Ringgold. We're delighted to see such a high rating and we hope this translates to a remarkable experience for you. We can't wait to have you back in the future for another exceptional visit.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Luong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was perfect...bed so comfortable...shower nice pressure would stop here again
Stayed 1 night in Jan 2024

6/10 Okay

AL, Caledonia

Liked: Staff & service
Ok for the price.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a super big, quiet and comfy room.
Stayed 1 night in Jan 2024

10/10 Excellent

Lupita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel so much that not only did we stop there for the night on our way to Florida but also on our way back.
Stayed 1 night in Jan 2024

10/10 Excellent

Amy, Waterford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed fairly new. It was clean, staff was great, and my family felt safe. We would definitely stay here again and recommend to others.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities, room comfort
Great New Hotel
An amazing new hotel… I travel weekly and this is my new go to
Stayed 1 night in Jan 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent stay. Beautiful decor. Good breakfast. Friendly staff.
Stayed 1 night in Jan 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Eco heating system was a disaster!
New, beautiful hotel. Staff was kind and helpful. However … Our room was 45 degrees when we checked in. The health department would shut it down for being unlivable. Also rooms facing the expressway were 24 hours of loud traffic noise.
Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lupita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stopping point in our journey. It was just what we needed. Great service. Great place to rest. Newer hotel and has all that you need. Might need to stop there on our way back from Florida. Also, thank you for the staff for finding my husbands headphones.
Stayed 1 night in Jan 2024