On the beach, white sand, beach massages, beach bar

Reviews of Foster's West Bay Resort

3 out of 5
Foster's West Bay Resort
West Bay, Bay Islands, Roatan, Bay Islands

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 71 reviews" "
Rating 8 - Good. 25 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 5 out of 71 reviews" "
Rating 2 - Terrible. 6 out of 71 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great location great views great staff
Stayed 2 nights in May 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!! This is the 4th time staying at Fosters. Beautiful area.
Stayed 14 nights in Feb 2022

10/10 Excellent

Dennis

Stayed 9 nights in Jan 2022

10/10 Excellent

Emely, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jan 2022

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Fosters, very accommodating and love the cabanas on the beach!
Stayed 6 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people that work there make you feel like family. It is right on the beach. Relaxation is easy to accomplish.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021

2/10 Terrible

vanessa

Stayed 4 nights in Mar 2020
Response from Carola Hernandez on Dec 7, 2020
Que este bien usted y su familia. Hasta Pronto.

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2019
Response from Carola H. on Mar 26, 2020
Gracias por sus comentarios!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2020
Response from Carola H. on Mar 18, 2020
Thank you for your opinion. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property. Mr. Foster and his staff are very friendly and accommodating. They really get to know the guests and go out of their way to make sure you are enjoying your stay. Everything met our expectations.
Stayed 7 nights in Feb 2020
Response from Carola Hernandez on Mar 11, 2020
Hello. Thank you for you opinion. We love the people and we hope to see you again. Regards.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Staff were very friendly, had a nice complimentary drink on arrival. But the room was very dated with old sheets and looked nothing like the one in the photos. There was no soap or shampoo on arrival.
Stayed 1 night in Feb 2020
Response from Carola H. on Mar 6, 2020
Thank you for your opinion. In the futer we can serve you better. Regards.

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great Island but don’t stay in treehouse
We stayed in the treehouse, which looked great in photos on hotel.com but in truth was greatly overpriced. We have stayed in cheap beach huts in India and Thailand so don’t mind roughing it but we expect to pay accordingly. The most they should charge is $20. The staff were lovely and very helpful and we loved the Island of Roatan.
Stayed 3 nights in Feb 2020
Response from Carola H. on Feb 24, 2020
Hello friends!!! Thank you for your opinion. The life in Roatan is so expensive, the ligth montly is $10,000.00. If the price is $20 per night better no open the Hotel. Have a nice day!!

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Carola H. on Feb 24, 2020
Than you for your calification.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative thing about this place was the fact that they lost electricity Sunday morning. That was very inconvenient for us but we managed. The people are great. The view and the beach is beautiful.
Stayed 1 night in Feb 2020
Response from Carola H. on Feb 17, 2020
Thank you for you opinion. All the Island with out light, but we will have a generador in the futurre. Have a nice trip.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nice location. Room was rustic, and worn thin. A cheap stay.
Stayed 7 nights in Jan 2020
Response from carola h. on Feb 13, 2020
Thank you so much for your opinion. We have Bungalo deluxe too. Have a nice day!!

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bedrooms was really nice and comfortable, I dislike the water of the place to shower, because it was not fresh water it taste like salty water.
Stayed 4 nights in Jan 2020
Response from Carola H. on Jan 7, 2020
Thank you for your opinion. Happy new year!!

4/10 Poor

Verified traveler

Stayed 3 nights in Nov 2019
Response from Carola Hernandez on Dec 13, 2019
Gracias por sus comentarios. esperamos recibirle nuevamente y pueda verificar todas nuestras mejoras en calidad y servicio. Respetuosamente.

8/10 Good

Stephanie

Stayed 7 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
I went to Fosters with 4 other people.They gave us all rooms that had NO hot water. There were small ants crawling all over the floor in all of our rooms. They have no idea how to prepare food. We were served fajitas with no tortillas. The beans and rice were cold. The beer was NOT cold, coffee was $2 a cup and I got 2 refills that were $2 each so I was charged $6 for coffee in the morning. We were short changed twice, an accident, I doubt it. The small stove in the kitchenette did not work in my room. They started playing loud music at 7:00am so we could never sleep in. The inside door handle in one of the rooms stopped working so one of our party got locked inside the room. The music was so loud he could not even call out the window to get some help, he had to call us on his phone. We went to the office to complain, the manager followed him back to the room, spent 10 minutes fiddling with the handle and then left the room and shut the door and locked him in the room again. One of their employees who worked in the bar, Eddie, was great and the maids were friendly and helpful. All in all, I would never stay there again and DO NOT recommend this resort to anyone. DON’T WASTE YOUR MONEY!
Stayed 7 nights in Oct 2019
Response from The owner on Oct 16, 2019
Good afternoon, First of all we are happy you were able to visit us. You came with a customer who visit us last year, whom we love very much and who we always try to please every extra service that he demans. Such as providing him with a personal barber. We apologize for every inconvenient. When you told us about the door issue we move you to another room. It's the first time a customer complains about that specific room and we are working on it so that this never happens again. We truly apologize for your bad experience and hope you will visit us again with a free night's stay. Respectfully, The Owner.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Great location, staff good overall, facility is a little old, some stuff isn't working properly like faucets, hot water and housekeeping wasn't the best but I would come back, very friendly staff, close to West end, nice location on West Bay!
Stayed 3 nights in Jul 2019
Response from Carola Hernandez on Jul 7, 2019
Hello!! thank you for your comments. We hope to see you soon and serve you better on your next visit. Sincerelly.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting was beautiful. The room had a spectacular view. occasional problems with power outages and hot water were more than offset by the friendly and accommodating staff.
Stayed 7 nights in Jun 2019
Response from Carola Hernandez on Jul 4, 2019
Thank you for your opinion, We hope to see you again!!

8/10 Good

Danni, San Diego

Traveled with partner
Liked: Cleanliness, staff & service
The property is older and needs some work but the staff are amazing!! Everyone is so friendly and helpful. The food is good, the drinks are strong and the beach is beautiful!!!! I would definitely stay there again!!
Stayed 5 nights in May 2019
Response from Carola Hernandez on Jun 5, 2019
Thank you for your opinion. We hope to see you again. Have a nice day!

8/10 Good

Harvey, Texas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location , friendly staff. The property was not perfectly maintained. But it was very nice. Looking forward to returning.
Stayed 7 nights in May 2019
Response from Carola Hernandez on May 26, 2019
Thank you for your opinion, We hope to see you again. Have a nice day!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Carola Hernandez on Jun 13, 2019
Gracias Fernando por su calificación. Le esperamos siempre a su casa de playa en Fosters West Bay!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Carola Hernandez on May 16, 2019
Gracias por visitar Fosters West Bay!!!

8/10 Good

Lisa, Santa Cruz, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot with a lovely beach and very friendly and accommodating staff, including Mr. Foster himself, who made a special trip to bring us towels. Also restaurant staff was wonderful, including Omar who provided great service and helped me retrieve a friend's lost wallet.
Stayed 1 night in Apr 2019
Response from Carola Hernandez on May 14, 2019
Muchas gracias por sus comentarios. We hope to see you again!! Fosters West Bay Resort.

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Carola Hernandez on Apr 6, 2019
Thanks for visiting us. The most provabale that it is a joke. This place is paradise. We have detected that anonymous people who write bad grades have very serious personality problems. The most courageous thing is that more than 95% of our guests leave very happy and most of them return. Most think that this is a beautiful place. And every day we strive to offer the best service to our customers.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019
Response from Carola Hernandez on May 14, 2019
Muchas Gracias por visitar este paraiso en Fosters West Bay!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fosters delivers great beach experience
Fosters has an excellent beach at eastern end of West Bay Beach. There isn't a constant stream of walkers passing by like other resorts. The semi-sub glass bottom boat is right there. I enjoyed an hour on it for $25. Fosters is popular with cruise ship passengers so expect some of them every few days. The dive shop has 3 one tank dives per day, it is usually only 5 minutes by boat to the dive sites. Although the $50 rate per dive including equipment is a bargain, Fosters guests get a discount. I didn't want a full breakfast before an 8:30 dive but a banana bread guy walks through before that, perfect. Fosters offers a great beach, great dive shop and convenience to shops and restaurants at a fair price.
Stayed 5 nights in Feb 2019
Response from Carola Hernandez on Mar 20, 2019
Thank you so much for your opinion. We´ll hope to see you again!!!

8/10 Good

Ana

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The location is perfect. The beach is gorgeous and fun. The rooms are in front of beach. The food in the restaurant is not that great.
Stayed 4 nights in Dec 2018
Response from Carola Hernandez on Feb 4, 2019
Thank you for your opinion. Have a nice day.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable but bathroom very old and dated and large beetles and bugs in the room
Stayed 2 nights in Dec 2018
Response from Carola Hernandez on Feb 4, 2019
Thank you or your opinion...

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The owner and staff were very helpful and friendly. Sadly, we found that out because we kept having to ask for things to be fixed. NO water one morning, pool of water from AC on living room floor, awful smell another day. Most mornings around 7:00 am guy came through with blower spraying some kind of poison all around each cottage. Our windows were open...arghhh. 10+ bees came in each evening and died on the floor.. This is a great beach, lots of nightlife...but Fosters has brown slightly smelly stream flowing through middle of hotel grounds out to ocean. Expect prices for restaurants and activities to be same as US. I highly recommend buying both kinds of car insurance if you rent a car. Kids, motorcycles, dogs run out into the street at the drop of a hat. Crazy traffic passing on curves and hills. Good cheap massage at Fosters. Bring bug spray for sure.
Stayed 8 nights in Jul 2018
Response from Carola Hernandez on Aug 18, 2018
Good afternoon, thank you for your comments. We did everything possible for your stay to be happy. Several times Mr. Foster asked how they were and you answered that well, that was the opportunity to mention the things that you detail in your comments. We miss that if you are a Christian, mention everything you did not like so much and do not mention how well we treated and served you while you lived in the Hotel: We gave you all the drinking water, we gave you the coffee you wanted, we washed it his clothes without any cost (tipped $ 5.00), we changed his bed break every 3 days, we cleaned him very well every day throughout his house, we kept no insects around his cabin, and certainly if he had complained to us We will return part of your payment. The majority of people who visit Hotel Fosters in West Bay leave happy and grateful for their stay at such a low cost that we know that we can not please 100% of the guests. We will always achieve better results with the person-to-person dialogue, we understand that we are still a third world country and with comments like these thrown to the whole world they do not help much to our image, even though we do not get to receive all the races of the They visit us in such a beautiful paradise that for 200 years they have belonged to an example family for all those who value the honest and painstaking work we give to our visitors and friends. We continue to grow and we will continue to improve. Respectfully.

6/10 Okay

daleman, colorado

Liked: Cleanliness, staff & service
It is a nice hotel by the beach...older but love that i had a small kitchen..They came in and cleaned fine. we were able to watch the beach from our outside porch table..great to have morning coffee there. Rustic but works and you're right by the nice beach..Power went out once during our week stay but it's an island...
Stayed 7 nights in Feb 2018
Response from Carola Hernandez on Aug 18, 2018
Thank you for your comments.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly people with an area close to the beach
Stayed 2 nights in Jul 2018
Response from Carola Hernandez on Jul 20, 2018
Thank you so much for your comments!

8/10 Good

Juan

Liked: Cleanliness, staff & service
Roatan vacation
Service was great, all the staff members went above and beyond to ensure we are looked after. The resort itself could use some extensive renovation and clean up
Response from Carola Hernandez on Apr 11, 2018
Thank you so much. We hope to see you again. Have a good night. Best Regards

8/10 Good

Arlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great place reasonable price spectacular view of the sunsets lovely and friendly staff close uo dining and activities
Response from Carola Hernandez on Apr 11, 2018
Thank you for your opinion. Have a nice day. Best Regards.

8/10 Good

Sarah Ann

Liked: Staff & service, room comfort
Anniversary trip
Fosters is a wonderful place but the towels and linens are very cheap and old. Electrical power went out twice a back up generator should be invested in My husband and I got bitten by mosquitos Spraying or fumigating there grounds should be a most We enjoyed ourselves and will return but will be prepared with bug spray.
Stayed 3 nights in Mar 2018
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. We hope to see you again. For future reservations you can contact us at whatsap (504) 96764075.

6/10 Okay

Liz, Upstate New York

Liked: Staff & service
Disliked: Cleanliness, room comfort
Should not claim to have wifi
WiFi was patchy at best. Usually did not have a strong enough connection to check weather let alone use the internet. Was occasionally able to link onto external WiFi sources but soon discovered WiFi provided by Fosters was essentially useless. The room was fairly clean with bedsheets changed daily. Some nights we came back to sheets with staining and once the comforter smelled of urine. Did not have hot water for first three days of the stay; unsure if this was room specific or resort-wide. Overall a pleasant stay mostly due to proximity to beach. Be warned, solicitors will wake you up if you are napping on your porch for first floor rooms.
Stayed 6 nights in Jan 2018
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. We hope to see you again. For future visit we hope offer you a better service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not a grand hotel, but...
This was our first trip to Roatan. We booked through Expedia to stay in the "Treehouse" at Foster's. Romantic, but no AC. They were very nice and gave us a different room, bigger and nicer, with fridge, microwave and blessedly cool. On West Bay Beach, with lots of great food, excellent snorkeling right off the beach. Our room was serviced unobtrusively every day, with fresh towels and linens, and drinking water was provided. The decor was definitely rustic, but everything worked and we would definitely stay there again. No pampering, but everything needed for a great week.
Stayed 7 nights in Sep 2017
Response from Reception on Nov 13, 2017
We are glad to know that your stay, with us at Foster's, has been to your liking. Thank you very much, for choosing us and for taking the time to evaluate us, with very good comments. We await you at your next visit to Roatan.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not real good
Old and not very clean. Only stayed two days and moved. No maid or towel service. No beach towels
Stayed 2 nights in Jun 2017
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. The clients can use the towel of the room, if you need more towels we give us. And every day we have towel service. When the people made the check in we repeat " anything you need please tell us to help you", Have a nice day.

10/10 Excellent

Evelyn

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Power outage
This property does not have a generator. While we were there, the power was out for 6 hours. When I asked one of the workers when it would be back, he told me "just relax, this is the way we live on the island". I went to bed with no AC and completely dirty after being in the ocean all day because the water didn't work either. Very uncomfortable.
Response from Carola Hernandez on Mar 23, 2018
Thanks for your comments. The acquisition of an energy generator is already in the plans of the Hotel. The owners of the electricity company on the island is a privately held company and promised that there would be no blackouts however they have failed us and we wish to improve the service. We are a small Hotel and the generator represents an important expense that will be made at the time. Our guests stay for very economic rates and we expect their understanding in circumstances that are age-friendly to us. Respectfully.

8/10 Good

Andrew, Dallas

Liked: Cleanliness, staff & service, room comfort
Simple and dated rooms just steps away from beach.
The hotel was exactly what we were looking for... A place close to the beach in a quieter section of the popular West Bay area. It was located on the very end of the beach front which was really nice because it was much quieter on the ends than in the middle. Much less crowded in our area especially when crew ships were in town.
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. We hope to see you again. Have a nice day!!

8/10 Good

JANETT

Liked: Staff & service
Disliked: Cleanliness
great location, nice staff but rooms lack cleaning
It's in a great location especially if you are a diver since they have a dive shop on the premises. Staff was friendly, owner was nice and helpful. My only complaint is that the maids did not really seem to clean properly, behind the bed was dirty and had spiderwebs, the lamp was full of dust and the water dispenser overflow container was full of old stagnant green water which was nesting mosquitos and we couldn't sleep from getting bit up all night. They didnt clean the bathroom sink and we were there for almost 2 weeks, I mentioned them cleaning the room a Lil better but didn't notice any difference.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fosters
Great staff. Friendly, courteous and helpful. Mr Foster a great guy. Great hotel location on the beach. Unfortunately the downside to Honduras is the Sand Flys. Terrible.
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. We hope to see you again. Have a nice day!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tree House
Treehouse was the coolest hotel room I've ever stayed in.

10/10 Excellent

Fosters West Bay Resort, Roatán island Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John's review
it was fabulous
Response from Carola Hernandez on Mar 23, 2018
Thanks for your communication and comments. We hope to see you again. Have a nice day!!!

10/10 Excellent

sue, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Roatan Feb 2017
No complaints. The cabanas are quaint, unique, rustic and easy on the wallet. Staff accommodating and friendly.

4/10 Poor

Ron, Idaho

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Go elsewhere unless.......
You crave mold and mildew. You can't wait to have the ants carry you away or you simply can't live without The smell of raw sewer.. At some point this was the queen of West bay but the queen has not aged gracefully. The staff is great from the front desk to the grounds keepers but?
Response from Carola Hernandez on Mar 23, 2018
Thank you so much. Have a nice day.