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It appears the customer service is only open a certain time. Ii was stranded in SFO due to mechanical failure of the plane from CPH and had no where to call
SAS is great..... God bless SAS ever.
Ecstatic with SAS. Not happy about the inability to get any help regarding our boarding snafu leaving Inverness. Draconian punishment for 10 minutes late due to miscommunication. Primarily my fault, but to have to purchase all new tickets at a cost of over $3,000 leaves me with a bad experience with Expedia and makes it unlikely that I will ever use your website again.
Great airline and service
Return trip was awful. 2 hours at Newark ,NJ at 6 security lines and including 2 custom immigrations checks interfered with my connecting flights to Boston. I had to pay an extra $300 for another flight to Boston.Baggage misplaced for 5 days.
Airport staff was helpful with checking my bags to my final destination.
I would say everything was average, just not exceptional.
VERY expensive to check a bag!!!
Fix the card payment device. It wasn’t working on this flight.
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