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Would have been nice if there was an easy option to add extra suitcase. Was a hassle cause I had to call SAS twice and you guys once to get it done.
Better if they send texts in English
SAS is a great airline.
The pilots were on strike. I actually flew with British airlines! If I wouldn’t have gotten the insurance I believe I wouldn’t be giving them a good rating. I was never informed of the pilot strike until I was at the check in bags packed.
My elderly mother travelled alone to attend her twin sister's funeral. The entire staff staff treated her like family and made her journey comfortable and pleasant. Thank you!!!
Seats were cramped: my knees felt jammed against the seat in front of me.
There could have been tv screens that showed which groups were boarding...it’s as simple as saying Group A is boarding and continue through the different levels. Instead they have someone muttering it at the gate.
Was a very pleasant experience
love the easy check in!
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