Saint-Génard Vacations from $1,253

A perfect hotel in Nantes. Walking distance to tram and exhibition hall, friendly, efficient, and hard-working staff. Easy access by car.

I would not recommend this hotel if you’re driving yourself and don’t speak French. The navigation and directions were the most confusing I have ever encountered. To make matters worse, they operate under the same name at multiple locations, one of which appears shuttered, and a satellite bed-and-breakfast just around the corner. You wouldn’t know any of this in advance, and when I called the front desk for help while standing at the wrong location, the staff showed zero interest in assisting me. They refused to do anything beyond repeating the address I already had, which still left me unable to find the place. Nantes itself is already difficult to get in and out of by car; this experience made it significantly worse. I am genuinely disappointed by the lack of basic customer service and willingness to help a guest who was clearly lost. Other than that, the accommodations were lovely, the room was nicely appointed with a small balcony. Still, given the way we were treated, I will never return.

Staff were professional and friendly . Everyone was helpful. Location was perfect in Graslin Place