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Rating 10 - Excellent. 347 out of 589 reviews" "
10 - Excellent
347
Rating 8 - Good. 157 out of 589 reviews" "
8 - Good
157
Rating 6 - Okay. 42 out of 589 reviews" "
6 - Okay
42
Rating 4 - Poor. 17 out of 589 reviews" "
4 - Poor
17
Rating 2 - Terrible. 26 out of 589 reviews" "
2 - Terrible
26
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Terrible
Samantha
Traveled with family and small children, Business traveler, Traveled with family
Front desk smelt like marijuana and gentlemen and front desk was rude at check out when asked about breakfast and checking out early. Gal at night had girlfriend hanging out on couch by front desk. At one point they were both on the couch making out. Getting on the elevator on main floor smelt like dirty diapers.
New carpets did look nice.
Emily was at the front desk when we checked in. There was a large group of rather confused and unprepared travelers ahead of us. Emily navigated the steady stream of obstacles they provided quickly and professionally. Including, if I overheard correctly half of their group booking at the wrong hotel. Emily was courteous and professional with them beyond my personal threshold for incompetence. After handling the group, she checked us in and even fixed an issue for me. Which, again was my fault not the hotels. I typically don't write reviews but I want to recognize Emily for her professionalism and understanding. We travel a lot and life would be much better if every front desk had an Emily.
Brian
Stayed 3 nights in Mar 2024
10/10 Excellent
Nicholas
Mar 8, 2024
Nicholas
Stayed 4 nights in Mar 2024
4/10 Poor
Oscar
Jan 18, 2024
Disliked: Cleanliness
I found two small cockroaches in my room. The hotel offered and executed a deep clean as a result.
I was also charged twice for use of the washing mashine, for which I was promised a refund which I am still waiting for.
Marriott has a reputation for being a nice, clean hotel and this location lived up to it. I was in town for business and needed a quiet, comfortable place to work. I stayed in a first-floor suite. The room had a nice desk for my laptop and tons of places to plug in my stuff. There was a comfy couch with an ottoman and a table where I could put food/drinks while I watched TV. There are only two small things that would have made it perfect. The walls are thin so I could hear the people in the next room talking/snoring etc. Also there needs to be a brighter light over the bathroom vanity. Other than that this place is great. Will definitely stay here again.
The young lady working the front desk was so amazing!! I'm in Utah because my dad had 2 strokes & was life flighted down here to the University hospital. She was extremely friendly & helpful making a stressful trip a little less stressful! Which hasn't been the case this whole trip she will never know how extremely thankful I am for her!!
AMAZING as is usually the case with Marriott Hotels.
SEBASTIAN
Stayed 1 night in Oct 2023
10/10 Excellent
Rich
Oct 8, 2023
Rich
Stayed 1 night in Oct 2023
10/10 Excellent
Beverly
Oct 2, 2023
Beverly
Stayed 1 night in Oct 2023
6/10 Okay
Jose
Traveled with family
Oct 2, 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
I went down to the lobby with my family on Saturday evening to watch some college football and eat some snacks. I asked the young lady at the front desk to turn on the tv. She said sure. I then asked her to change the channel to the college football game from CNN since there was no one else watching. She said unfortunately that’s the only channel we can watch. The day before the person at the front desk gave me the remote as I worked there in the lobby and told me I can watch whatever I wanted. We packed our stuff and headed back to our room. Just confusing, disappointing and outright rude.
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
We had a ok stay, the room was nice, clean and a great location for why were in SLC. We did find the pillows weak, and bed was ok. We did have some late-night noise above us which made it a little difficult to sleep.
The front desk was very good to us, and I am thankful for their help.
Victor
Stayed 2 nights in Aug 2023
Response from Sydnee Shiner on Aug 28, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We apologize that your room didn't meet your standards; this information has been shared with our housekeeping team. We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Centrally located in the Salk Lake Valley and right off the freeway. Breakfast options were great and delicious.
Sherrie
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Harsh SoniGeneral ManagerFairfield Inn harsh@redstonehotelgroup.com801-265-9600
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
My only critique is that the pool had algae. Everything else was perfect.
Natalie
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
The hotel was very clean and the staff is very friendly and efficient. Also the breakfast was good.
Michael
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 7, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
It was quiet and clean. The staff was very nice and the breakfast was delicious.
Verified traveler
Stayed 2 nights in Jul 2023
Response from Sydnee Shiner on Jul 31, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
8/10 Good
Elgie
Jul 30, 2023
Elgie
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 7, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
4/10 Poor
Eugene
Jul 26, 2023
Eugene
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 27, 2023
Dear Valued Guest,Thank you for your honest rating. We apologize that we fell short of your expectations. We hope that we can provide a better stay in the future.
Pool and spa were open. Laundry facilities are clean and work great.
Robyn
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 26, 2023
Dear Valued Guest,Thank you for your honest rating and review! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
10/10 Excellent
Javier
Jul 21, 2023
Javier
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 26, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
10/10 Excellent
Kim
Jul 21, 2023
Kim
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
10/10 Excellent
Porfirio
Jul 18, 2023
Porfirio
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 19, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!
Dear Valued Guest,Thank you for your honest rating and feedback. We hope to see you again in the near future.
10/10 Excellent
Kima
Jul 11, 2023
Kima
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 13, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope we see you again in the near future!