Staircase

Reviews of Tapestry by Hilton The Peery Salt Lake City Downtown, UT

4 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 431 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around when taking price point into consideration. No free parking nor breakfast but again, for the price, excellent. The building is historic and very well maintained.
Stayed 1 night in Apr 2024
Response from Peery Front Desk on May 6, 2024
Nicholas, thank you for your kind review. We are delighted to see that you had a great stay with us. We will share your kind words with our team. We hope to see you again sometime!

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service
Bathroom is super tiny and hot water took long time to come on.
Stayed 3 nights in Apr 2024
Response from Brittny on May 8, 2024
Thank you for your feedback as we continue to improve our guest experience. Safe travels

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Peery Front Desk Team on May 6, 2024
Melissa, thank you for your 5 star review. We hope you stay with us again!

4/10 Poor

Eunice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were put in a TINY room that had extremely bright lights just outside. It was difficult to sleep. The room had no refrigerator or microwave. You could barely move around the bed. The bathroom was very small. The matress was not new, was somewhat caved in to the center and we did not sleep well. We are not sure it was a queen sized bed, No way should two people be in this room, Disappointed in Hilton. We expected better,
Stayed 1 night in Apr 2024
Response from Brittny on May 8, 2024
Thank you for taking the time to respond, we appreciate the feedback and are very sorry that you experienced these issues during your stay with us. We do offer minifridges by request and you have access to a microwave in the lobby.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for the price.
Stayed 2 nights in Apr 2024
Response from Peery Hotel Team on Apr 22, 2024
Gregg thank you so much for your kind rating. We are delighted to see that you enjoyed your stay with us. We hope to see you again!

6/10 Okay

Byron Duane

Liked: Amenities
Disliked: Cleanliness
Did not care for this stay
Stayed 3 nights in Apr 2024
Response from Brittny on Apr 13, 2024
Thank you for your feedback, what could we have done differently to make your experience better?

2/10 Terrible

Jamie

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff took two days to respond to our complaint. They let a loud and rowdy group onto their hotel to party, and they did it in the hallways...they weren’t even hotel guests. They were allowed to just come in, possibly inebriated and obnoxious… It was such a cute hotel till you stay there and experience the way this place is managed. Gross.
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Your noise concerns were addressed when you stayed with us in June of last year? Safe travels....

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking.
Stayed 1 night in Mar 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. We look forward to your return visit.Safe travels....

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Because this is an historic property, the rooms are not all the same size or shape. My first room was tiny, but when I requested a different one, I got a lovely room (though it did face inside the building) that was much roomier, and literally one door down from the first one. The staff was very pleasant and accommodating. I loved staying in something with character, rather than corporate.
Stayed 5 nights in Feb 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. We look forward to your return visit.Safe travels....

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. We look forward to your return visit.Safe travels....

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Kris on Feb 24, 2024
Thank you for your review Cindy. We appreciated the feedback so that we can continue to make each stay as pleasant as possible.

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older hotel in SLC
Stayed 1 night in Feb 2024
Response from Kris on Feb 25, 2024
Dominic thank you for your kind feedback. We are delighted to see that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and historic built in 1910. The only thing we did not like was the parking options, the cost of parking should be in included. The bed was very comfortable!
Stayed 2 nights in Feb 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. We look forward to your return visit.Safe travels....

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable Bed
The shower needs remodeling, the shower head was too high. Pillows and bed were way uncomfortable, my wife got and slept with on couch. Front desk was great.7
Stayed 1 night in Jan 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Most of our guests love our brand-new Serta Suite dreams mattresses. Please accept our apologies Safe travels....

2/10 Terrible

Todd

Business traveler
Disliked: Cleanliness, property conditions & facilities
Noisy guest room doors slamming at all hours. Shower not functional
Stayed 1 night in Jan 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Most of our guests love our brand-new Serta Suite dreams mattresses. Please accept our apologies

6/10 Okay

gladys

Traveled with family
Liked: Cleanliness
did not like it that much
thought the hotel was hoing to be better is like a hampton inn or best western but mire expensive the guy at the front desk not very kind there is no place to park and do the check in you have to drag the luggage from the parking lot by yourself
Stayed 1 night in Jan 2024
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words, we are a very busy downtown hotel with three local parking lots. Our front door is the hotel's only way in and we do have reserved unloading spots directly there for your convenience. Please accept our apologies

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Peery Team on Mar 25, 2024
Mark , Thank you so much for your kind words. Safes travels

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Peery Team on Mar 25, 2024
John, Thank you so much for your kind words. Safes travels

6/10 Okay

Pedro

Traveled with family
Disliked: Property conditions & facilities, room comfort
Crappy Beds
The hotel is in a great location but the rooms are small and the beds are ridiculously uncomfortable! Really awful!
Stayed 4 nights in Dec 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Most of our guests love our brand-new Serta Suite dreams mattresses. Please accept our apologies

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff, and comfy beds.
Stayed 2 nights in Dec 2023
Response from The Peery Team on Mar 25, 2024
Ann, Thank you so much for your kind words. Safes travels

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Peery Team on Mar 25, 2024
Karen, Thank you so much for your kind words. Safes travels

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all SUPERB. I appreciated their willingness to help and general kindness. This hotel is quaint. It is small but nicely updated. The rooms a VERY small. It would be comfortable for 1 and 2 people but anything past that would be difficult. The biggest issue I had was the water pressure in the shower. It was extremely weak and the heat of the water was average at best.
Stayed 1 night in Nov 2023
Response from The Peery Team on Mar 25, 2024
Ryan, Thank you so much for your kind words. Safes travels

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Rooms are small but it’s very comfortable and given the age of the facility it makes sense. So I don’t see it as a negative. Only a positive.
Stayed 2 nights in Nov 2023
Response from The Peery Team on Mar 25, 2024
John, Thank you so much for your kind words. Safes travels

8/10 Good

Kassidy Siharath

Stayed 1 night in Nov 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Adam

Stayed 6 nights in Nov 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

George

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! All we have by way of critique is the rooms could sure use a fridge. Other than that, we will totally stay again!
Stayed 2 nights in Nov 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from The Peery Team on Mar 25, 2024
Scott, Thank you so much for your kind words. Safes travels

10/10 Excellent

Sally

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the historic vibe
Stayed 2 nights in Oct 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very clean. Bed is comfortable.
Stayed 1 night in Oct 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel with friendly staff and walkable. The only thing that stinks is paid parking
Stayed 1 night in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Marianne

Stayed 1 night in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing hotel. Everything about it was perfect. The staff, all the down town shopping, dining; and even the night life was fun. Highly recommend this place.
Stayed 1 night in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Great location and staff.
Stayed 2 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Harlovjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 6 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

THOMAS, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Kimberly, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely an older property. However, it covers the basic necessities. Would have been nice to have mini fridge and microwave.
Stayed 3 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2023
Response from The Peery Team on Mar 25, 2024
Thank you so much for your kind words. Safes travels

10/10 Excellent

Antje

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from B on Sep 6, 2023
Thank you for your 10/10 ranking, we hope you will stay with us again next time you are in Salt Lake City.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but Noisy!
Beautiful place to stay and quite close to restaurants and downtown, but very, very noisy. The bar behind the location stays open quite late, and then people continue to shout and play loud radios in the parking lot until at least 2 am! And surprisingly, the windows are only single pane - IDK why they are not double pane!! But the hotel is beautiful, rooms are nice (although small), and very comfortable. Parking across the street will cost $20.
Stayed 1 night in Aug 2023
Response from B on Sep 6, 2023
Thank you for taking the time to share your experience, safe travels

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay in SLC
Absolutely love this hotel for it’s quaintness. It is located near city center so it is convenient but still quiet and safe. The staff are lovely and very accommodating.
Stayed 1 night in Aug 2023
Response from B on Sep 6, 2023
Thank you for your kind words, safe travels.

2/10 Terrible

gangotri

Liked: Cleanliness, staff & service
Disliked: Room comfort
There is a restaurant downstairs and We got the smell the entire night. It qas like living in a kitchen. The manager tried to help but no luck as there was no other room.
Stayed 1 night in Aug 2023

4/10 Poor

Alberto

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not impressed
Expected more. Public open lot parking is unsafe. Check-in not forthcoming with breakfast procedure. Mediocre furnishing for a Tapestry Collection with many of the finishes from different time periods. Felt cobbled together.
Stayed 1 night in Aug 2023
Response from Peery Hotel on Aug 16, 2023
Thank you for staying at the Historic Peery Hotel. We are located in the heart of downtown with several parking options in our area the closest being the lot adjacent to the hotel. Eggsburgh is attached to the hotel with the big yellow doors and furnishings. Really not sure your reference on different time periods but we will pass your comments to our designers. Safe travels

4/10 Poor

Scott

Traveled with family
Liked: Amenities
Disliked: Cleanliness
We stayed 3 nights and our room was not cleaned once. Even worse, the hotel does not offer their own parking. There is a parking lot next to the hotel which costs $25 per day. The worst part is that the parking lot served as host for late night locals to party and blare loud music from 1AM til 4PM in both FridY and Saturday nights. Horrible experience. I would strongly encourage to choose another hotel in the downtown area.
Stayed 3 nights in Aug 2023
Response from Peery Hotel on Aug 15, 2023
Thank you for your comments, Scott. We ( Hilton ) clearly mention in our key packets, in our elevators and in our guest rooms that stayover service is upon request? We also clearly state that its paid parking. (most hotels downtown charge for parking) . Salt Lake City has a great Beverage and Food scene, we wish we could control all outside noises. Safe travels in the future.

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Nice Hotel. Parking an issue
Stayed 2 nights in Jul 2023
Response from B on Aug 4, 2023
Thank you for taking the time to let us know how we are doing as we continue to make improvements